Fortunately, few chief executives in the food and drinks industry are ever likely to have to face a crisis on the scale of 9/11, the horrifying terrorist attack on the twin towers of New York in America. However, the tenets that enabled Mayor Rudi Giuliani to display such an outstanding example of leadership hold good for any CEO facing a crisis.
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© 2005 Springer Science+Business Media, Inc
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(2005). Managing a crisis. In: Crisis Management in the Food and Drinks Industry. Practical Approaches to Food Control and Food Quality Series, vol 2. Springer, Boston, MA. https://doi.org/10.1007/0-387-28921-6_12
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DOI: https://doi.org/10.1007/0-387-28921-6_12
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-387-23382-6
Online ISBN: 978-0-387-28921-2
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