Skip to main content

Service Facility Location and Design with Pricing and Waiting-Time Considerations

  • Chapter
Supply Chain Optimization

Part of the book series: Applied Optimization ((APOP,volume 98))

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Brandeau, M.L. 1992. Characterization of the stochastic median queue trajectory in a plane with generalized distances. Operations Research 40(2), 331–341.

    MATH  MathSciNet  Google Scholar 

  • Bolch, G., S. Greiner, H. De Meer and K. Trivedi. 1998. Queueing networks and Markov chains, John Wiley and Sons, New York.

    MATH  Google Scholar 

  • Cachon, G.P. and P.T. Harker. 2001. Competition and outsourcing with scale economies. Management Science 48(10), 1314–1333.

    Article  Google Scholar 

  • Chayet, S. and W.J. Hopp. 2002. Sequential entry with capacity, price, and lead-time competition. Working paper, The University of Chicago, Chicago, IL.

    Google Scholar 

  • D’Aspermont, C, J.J. Gabszewicz, and J.F. Thisse. 1979. On Hotelling’s “stability in competition”. Econometrica 47(5), 1145–1150.

    MathSciNet  Google Scholar 

  • Daskin, M.S. 1995. Network and discrete location: models, algorithms, and applications. John Wiley & Sons.

    Google Scholar 

  • Desai. P.S. 2001. Quality segmentation in spatial markets: when does cannibalization affect product lime design? Marketing Science 20(3), 265–283.

    Article  Google Scholar 

  • Dewan, S. and H. Mendelson. 1990. User delay costs and international pricing for a service facility. Management Science 36, 1502–1517.

    MATH  Google Scholar 

  • Dobson, G. and E. Stavrulaki. 2004. Simultaneous price, location, and capacity decisions on a line of time sensitive customers. Working paper, Bentley College, Waltham, MA.

    Google Scholar 

  • Eiselt, H.A., G. Laporte and J.F. Thisse. 1993. Competitive location model: A framework and bibliography. Transportation Science 27, 44–54.

    MATH  Google Scholar 

  • Gilbert, S.M. and Z.K. Weng. 1998. Incentive effects favor nonconsolidating queues in a service system: the principal-agent perspective. Management Science 44(12) 1662–1669.

    MATH  Google Scholar 

  • Ghosh, A.V. and F. Harche. 1993. Location-allocation models in the private sector: progress, problems, and prospects. Location Science 1, 88–106.

    Google Scholar 

  • Ha, A.Y. 1998. Incentive-compatible pricing for a service facility with joint production and congestion externalities. Management Science 44(12), 1623–1636.

    Article  MATH  Google Scholar 

  • Halfin, S. and W. Whitt. 1981. Heavy-traffic limits for queues with many exponential servers. Operations Research 29, 567–588.

    MathSciNet  MATH  Google Scholar 

  • Hotelling, H. 1929. Stability in competition. Economic Journal 39, 41–57.

    Google Scholar 

  • Kalai, E., M.I. Kamien and M. Rubinovitch. 1992. Optimal service speeds in a competitive environment. Management Science 38(8), 1154–1163.

    Article  MATH  Google Scholar 

  • Kwasnica A., and E. Stavrulaki. 2004. Competitive location and capacity decisions for facilities serving time-sensitive customers. Working paper, Bentley College, Waltham, MA.

    Google Scholar 

  • Lederer, P.J. and L. Li. 1997. Pricing, production, scheduling, and delivery time competition. Operations Research 45(3), 407–420.

    MathSciNet  MATH  Google Scholar 

  • Mendelson, H. 1985. Pricing computer services: queueing effects. Comm. ACM 28(3), 312–321.

    Article  MathSciNet  Google Scholar 

  • Pangburn, M.S., and E. Stavrulaki. 2004. Capacity Setting with Pricing for Dispersed, Time-Sensitive Segments. Working paper, University of Oregon, Eugene, OR.

    Google Scholar 

  • Reitman, D. 1991. Endogenous quality differentiation in congested markets. Journal of Industrial Economics 39, 621–647.

    Google Scholar 

  • Stidham, S. Jr. 1992. Pricing and capacity decisions for a service facility: Stability and multiple local optima. Management Science 38(8), 1121–1139.

    MATH  Google Scholar 

  • So, K.C. 2002. Price and time competition for service delivery. Manufacturing Service Operations Management 2(4), 392–409.

    Article  Google Scholar 

  • Tayur, S., R. Ganeshan, and M.J. Magazine. 1998. Quantitative models for supply chain management, Kluwer Academic Publishers.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2005 Springer Science+Business Media, Inc.

About this chapter

Cite this chapter

Pangburn, M.S., Stavrulaki, E. (2005). Service Facility Location and Design with Pricing and Waiting-Time Considerations. In: Geunes, J., Pardalos, P.M. (eds) Supply Chain Optimization. Applied Optimization, vol 98. Springer, Boston, MA. https://doi.org/10.1007/0-387-26281-4_7

Download citation

Publish with us

Policies and ethics