Abstract
Enterprises are always subject to internal and external pressures for change. Organizational Semiotics explains the structure of social norms, which allows a group of people to act together in a coordinated way for certain purposes. When a novelty requires reshaping this structure, Actor-Network Theory provides sociological insights to understand the involved factors. This paper delineates a method combining these theoretical sources for clarifying and representing the social forces involved in organizational changes. All actors – people, technical devices and other objects – are modeled in the same social level, tracing the flow of interests back to their sources, enabling to negotiate changes with the appropriate stakeholders.
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Prado, A.B., Baranauskas, M.C.C. (2014). Capturing Semiotic and Social Factors of Organizational Evolution. In: Hammoudi, S., Cordeiro, J., Maciaszek, L., Filipe, J. (eds) Enterprise Information Systems. ICEIS 2013. Lecture Notes in Business Information Processing, vol 190. Springer, Cham. https://doi.org/10.1007/978-3-319-09492-2_16
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