Abstract
This chapter explores the various factors and decisions to be made regarding the development and support of online collaboration tools for facilitation of communication and learning between practicing health professionals. A literature review was conducted to identify best practices for the establishment, maintenance, support, and sustainment of electronic communities of practice (eCoPs). Following a discussion of the findings, an investigation into the available and appropriate technological options for building an eCoP was identified and is provided. This overview addresses the following dimensions of eCoP development: cost, data storage protocols, development requirements, and feature sets. A comparison between, and snapshots summarizing, platforms selected as general examples are also included as an appendix.
This chapter is based on a report to the BC Patient Safety and Quality Council on the potential role of online collaboration for care improvement. It is with their generous funding that this research was conducted.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Adams, S., & Titler, M. G. (2010). Building a learning collaborative. Worldviews on Evidence-Based Nursing, 7(3), 165–173. doi:10.1111/j.1741-6787.2009.00170.x.
Adams, A., Blandford, A., Budd, D., & Bailey, N. (2005). Organizational communication and awareness: A novel solution for health informatics. Health Informatics Journal, 11(3), 163–178. doi:10.1177/1460458205052357.
Agterberg, M., Huysman, M. H., & Hooff, B. van den (2008). Leadership in online knowledge networks: Challenges and coping strategies in an network of practice. Series Research Memorandum, 4. Retrieved from http://www.journalhomepage.com/full/url/
Ayers, L. R., Beyea, S. C., Godfrey, M. M., Harper, D. C., Nelson, E. C., & Batalden, P. B. (2005). Quality improvement learning collaboratives. Quality Management Health Care, 14(4), 234–247. Retrieved from http://clinicalmicrosystem.org/materials/publications/Quality%20Improvement%20Learning%20Collaboratives.pdf
Bandy, M., Condon, J., & Graves, E. (2008). Participating in communities of practice. Medical Reference Services Quarterly, 27(4), 441–449. doi:10.1080/02763860802368316.
Barwick, M. A., Peters, J., & Boydell, K. (2009). Getting to uptake: Do communities of practice support the implementation of evidence-based practice? Journal of the Canadian Academy of Child and Adolescent Psychiatry/Journal de l’Académie canadienne de psychiatrie de l’enfant et de l’adolescent, 18(1), 16–29. Retrieved from http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2651208/pdf/ccap-18-1-16.pdf?tool=pmcentrez
Bourhis, A., Dubé, L., & Jacob, R. (2005). The success of virtual communities of practice: The leadership factor. Electronic Journal of Knowledge Management, 3(1), 23–34. Retrieved from http://www.ejkm.com
Braithwaite, J., Westbrook, J.I., Ranmuthugala, G., Cunningham, F., Plumb, J., Wiley, J., Ball, D., Huckson, S., Hughes, C., Johnston, B., Callen, J., Creswick, N., Georgiou, A., Bethbeder-Matibet, L., & Debono, D. (2009). The development, design, testing, refinement, simulation and application of an evaluation framework for communities of practice and social-professional networks. BMC Health Services Research, 162(9). doi:10.1186/1472-6963-9– 162.http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2651208/pdf/ccap-18-1-16.pdf?tool=pmcentrez
Burrell, A. R., Elliott, D., & Hansen, M. M. (2009). ICT in the ICU: Using web 2.0 to enhance a community of practice for intensive care physicians. Critical Care and Resuscitation, 11(2), 155–159. Retrieved from http://www.cicm.org.au/journal/2009/june/ccr_11_2_010609-155.pdf
Chua, A. K. (2006). The rise and fall of a community of practice: A descriptive case study. Knowledge and Process Management, 13(2), 120–128. doi:10.1002/kpm.239.
Conner, M. (2005). Communities of practice in health care: A personal reflection. Work Based Learning in Primary Care, 3, 247–250. Retrieved from http://medicina.iztacala.unam.mx/medicina/CP%20in%20health%20care.pdf
Curran, J. A., & Abidi, S. S. R. (2007). Evaluation of an online discussion forum for emergency practitioners. Health Informatics Journal, 13(4), 255–266. doi:10.1177/1460458207079834.
Curran, J. A., Murphy, A. L., Abidi, S., Sinclair, D., & McGrath, P. J. (2009). Bridging the gap: Knowledge seeking and sharing in a virtual community of emergency practice. Evaluation & the Health Professions, 32(3), 314–327. doi:10.1177/0163278709338570.
Davis, J. (2006). The importance of the community of practice in identity development. The Internet Journal of Allied Health Sciences and Practice, 4(3), 1–8. Retrieved from http://ijahsp.nova.edu/articles/vol4num3/davis.pdf
Demiris, G. (2006). The diffusion of virtual communities in health care: Concepts and challenges. Patient Education and Counseling, 62(2), 178–188. doi:10.1016/j.pec.2005.10.003.
Dubé, L., Bourhis, A., & Jacob, R. (2006). Towards a typology of virtual communities of practice. Interdisciplinary Journal of Information, Knowledge, and Management, 1, 69–89. Retrieved from http://www.ijikm.org/Volume1/IJIKMv1p069-093Dube.pdf
Endsley, S., Kirkegaar, M., & Linares, A. (2005). Working together: Communities of practice in family medicine. Family Practice Management, 12(1), 28–32. Retrieved from http://www.bc-pip.ca/__shared/assets/Working_Together-Communities_of_Practice_in_Family_Medicine1405.pdf
Fichter, D. (2005). The many forms of e-collaboration: Blogs, wikis, portals, groupware, discussion boards, and instant messaging. Online, 29(4), 48–50. Retrieved from http://pm440.pbworks.com/f/many%2Bforms%2Bof%2Be-collaboration%2Bblogs%2Bwikis%2Bportals.pdf
Fung-Kee-Fung, M., Goubanova, E., Sequeira, K., Abdulla, A., Cook, R., Crossley, C., Langer, B., Smith, A. J., & Stern, H. (2008). Development of communities of practice to facilitate quality improvement initiatives in surgical oncology. Quality Management in Health Care, 17(2), 174–185. doi:10.1097/01.QMH.0000316995.79167.be.
Ho, K., Jarvis-Selinger, S., Norman, C., Li, L., Olatunbosun, T., Cressman, C., & Nguyen, A. (2010). Electronic communities of practice: Guidelines from a project. The Journal of Continuing Education in the Health Professions, 30(2), 139–143. doi:10.1002/chp. 20071.
Huckson, S., & Davies, J. (2007). Closing evidence to practice gaps in emergency care: The Australian experience. Academic Emergency Medicine, 14(11), 1058–1063. doi:10.1197/j.aem.2007.06.015.
Iedema, R., Meyerkort, S., & White, S. (2005). Emergent modes of work and communities of practice. Health Services Management Research, 18(1), 13–24. doi:10.1258/0951484053051906.
Jiwa, M., Chan, W., Ross, J., Shaw, T., & Maqin, P. J. (2011). Communities of practice: Quality improvement or research in general practice. Australian Family Physician, 40(1–2), 72–75. Retrieved from http://www.racgp.org.au/afp/201101/201101jiwa.pdf
Kilbride, C., Perry, L., Flatley, M., Turner, E., & Meyer, J. (2011). Developing theory and practice: Creation of a community of practice through action research produced excellence in stroke care. Journal of Interprofessional Care, 25(2), 91–97. doi:10.3109/13561820.2010.483024.
Li, L. C., Grimshaw, J. M., Nielsen, C., Judd, M., Coyte, P. C., & Graham, I. D. (2009). Use of communities of practice in business and health care sectors: A systematic review. Implementation Science, 4(1), 27–36. doi:10.1186/1748-5908-4-27.
McDonald, P. W., & Viehbeck, S. (2007). From evidence-based practice making to practice-based evidence making: Creating communities of (research) and practice. Health Promotion Practice, 8(2), 140–144. doi:10.1177/1524839906298494.
Nagy, P., et al. (2006). Building virtual communities of practice. Journal of the American College of Radiology, 3(9), 716–720. doi:10.1016/j.jacr.2006.06.005.
Plack, M. M. (2006). The development of communication skills, interpersonal skills, and a professional identity within a community of practice. Journal, Physical Therapy Education, 20(1), 37–46.
Roberts, J. (2006). Limits to communities of practice. Journal of Management Studies, 43(3), 623–639. doi:10.1111/j.1467-6486.2006.00618.x.
Spallek, H., Butler, B. S., Schleyer, T., Weiss, P. M., Wang, X., Thyvalikakath, T. P., Hatala, C. L., & Naderi, R. A. (2008). Supporting emerging disciplines with e-communities: Needs and benefits. Journal of Medical Internet Research, 10(2), 110–125. doi:10.2196/jmir.971.
Thompson, M. (2005). Structural and epistemic parameters in communities of practice. Organization Science, 16(2), 151–164. doi:10.1287/orsc.1050.0120.
Turoff, M., & Hiltz, S. R. (2009). The future of professional communities of practice. Lecture Notes in Business Information Processing, 22(5), 144–158. doi:10.1007/978-3-642-01256-3_13.
Valaitis, R. K., Akhtar-Danesh, N., Brooks, F., Binks, S., & Semogas, D. (2011). Online communities of practice as a communication resource for community health nurses working with homeless persons. Journal of Advanced Nursing, 67(6), 1273–1284. doi:10.1111/j.1365-2648.2010.05582.x.
Virani, T., Lemieux-Charles, L., Davis, D., & Berta, W. (2009). Sustaining change: Once evidence-based practices are transferred, what then? Healthcare Quarterly (Toronto, Ont.), 12(1), 89–96. Retrieved from http://www.longwoods.com/content/20420
Wasko, M. M., & Faraj, S. (2005). Why should I share? Examining knowledge contribution in networks of practice. MIS Quarterly, 29(1), 35–57. Retrieved from http://www.jstor.org/stable/25148667
Wenger, E. (2006). Communities of practice: A brief introduction. Retrieved from http://www.ewenger.com/theory/index.htm
White, D., Suter, E., Parboosingh, I., & Taylor, E. (2008). Communities of practice: Creating opportunities to enhance quality of care and safe practices. Healthcare Quarterly (Toronto, Ont.), 11(3 Spec No.), 80–84. Retrieved from EBSCOhost.
Zarb, M. P. (2006). Modelling participation in virtual communities-of-practice. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.86.185&rep=rep1&type=pdf
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer Science+Business Media, LLC
About this chapter
Cite this chapter
McCartney, K., Hooker, D., Cordeiro, J., Lauscher, H.N., Ho, K. (2012). Practical Considerations in Building an Electronic Community of Practice for Health Care: Lessons from the Literature. In: Ho, K., Jarvis-Selinger, S., Novak Lauscher, H., Cordeiro, J., Scott, R. (eds) Technology Enabled Knowledge Translation for eHealth. Healthcare Delivery in the Information Age. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-3495-5_6
Download citation
DOI: https://doi.org/10.1007/978-1-4614-3495-5_6
Published:
Publisher Name: Springer, New York, NY
Print ISBN: 978-1-4614-3494-8
Online ISBN: 978-1-4614-3495-5
eBook Packages: MedicineMedicine (R0)