Abstract
One of the factors that influence the success of COTS product procurement processes is a deep knowledge of the COTS market. The existence of exhaustive and structured descriptions of COTS products belonging to concrete COTS domains may be used as a framework in which particular COTS products could be evaluated and compared to user requirements during the procurement process. Because of its specific characteristics, the domain of mail-related COTS products may benefit from these kind of descriptions. This paper presents an ISO/IEC-based quality model for the mail servers COTS domain, which is built by applying a precise methodology. A general overview of this methodology is presented and its application to the domain is detailed. The use of the mail server quality model is illustrated in some procurement contexts.
This work is supported by the Spanish research program CICYT, contract TIC2001- 2165.
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Pablo Carvallo, J., Franch, X., Quer, C. (2003). Defining a Quality Model for Mail Servers. In: Erdogmus, H., Weng, T. (eds) COTS-Based Software Systems. ICCBSS 2003. Lecture Notes in Computer Science, vol 2580. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-36465-X_5
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DOI: https://doi.org/10.1007/3-540-36465-X_5
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