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Šáchová-Kleisli, A., Walther, B. Job-to-be-done-Logik in der Praxis. Mark Rev St. Gallen 32, 12–21 (2015). https://doi.org/10.1007/s11621-015-0508-6
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DOI: https://doi.org/10.1007/s11621-015-0508-6