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Are Users Satisfied with Assertive Community Treatment in Spite of Personal Restrictions?

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Abstract

The purpose of this explorative study was to examine satisfaction among 70 users of 12 Norwegian Assertive Community Treatment teams. The study was carried out among a group of 70 service users, and reveals generally high levels of satisfaction with the service, with satisfaction also being high in comparison to other ACT satisfaction studies. Users under a Community Treatment Order were more satisfied, while users with an alcohol use disorder were less satisfied. Younger service users were less positive than older users. There was no difference in satisfaction between the genders. This study’s positive result may reflect the ACT model’s focus on user involvement, recovery and building relationships, and the fact that this service has a more holistic approach than previous services that users have experienced.

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Authors and Affiliations

  1. Division of Mental Health Services, Akershus University Hospital, Lørenskog, Norway

    Ann-Mari Lofthus, Arnhild Lauveng, Hanne Clausen, Torleif Ruud & Kristin Sverdvik Heiervang

  2. National Centre for Knowledge through Experience in Mental Health, Skien, Norway

    Heidi Westerlund & Dagfinn Bjørgen

  3. Helse Sør-Øst Health Services Research Centre, Akershus University Hospital, Lørenskog, Norway

    Jonas Christoffer Lindstrøm

  4. Institute of Clinical Medicine, University of Oslo, Oslo, Norway

    Torleif Ruud

Authors
  1. Ann-Mari Lofthus
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  2. Heidi Westerlund
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  3. Dagfinn Bjørgen
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  4. Jonas Christoffer Lindstrøm
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  5. Arnhild Lauveng
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  6. Hanne Clausen
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  7. Torleif Ruud
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  8. Kristin Sverdvik Heiervang
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Correspondence to Ann-Mari Lofthus.

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Lofthus, AM., Westerlund, H., Bjørgen, D. et al. Are Users Satisfied with Assertive Community Treatment in Spite of Personal Restrictions?. Community Ment Health J 52, 891–897 (2016). https://doi.org/10.1007/s10597-016-9994-5

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  • DOI: https://doi.org/10.1007/s10597-016-9994-5

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