Skip to main content
Log in

Different identifications cause different types of voice: A role identity approach to the relations between organizational socialization and voice

  • Published:
Asia Pacific Journal of Management Aims and scope Submit manuscript

Abstract

Drawing on role identity theory, this study examines the mediating effects of identifications at two different levels, that is, organizational identification and job involvement (the extent of identification with job) on the relations between the level of organizational socialization and employee voice behavior. To better understand voice behavior, we propose that voice behavior is driven by role identity and categorize employee voice into self-job-concerned voice and self-job-unconcerned voice. A theoretical model is developed and empirically tested using a sample of 231 supervisor–subordinate dyads collected in China. Results show that the level of organizational socialization is positively related to self-job-concerned voice and self-job-unconcerned voice. Organizational identification mediates the relationship between organizational socialization and employee self-job-unconcerned voice. Job involvement mediates the relationship between organizational socialization and self-job-concerned voice. However, we find that the mediating effect of organizational identification between organizational socialization and self-job-concerned voice is not supported. Implication and contributions are discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2

Similar content being viewed by others

References

  • Abraido-Lanza, A. F. 1997. Lantina with arthritis: Effects of illness, role identity, and competence on psychological well-being. American Journal of Community Psychology, 25(5): 601–627.

    Google Scholar 

  • Abrams, D., & Hogg, M. A. 1988. Comments on the motivational status of self-esteem in social identity and intergroup discrimination. European Journal of Social Psychology, 18(4): 317–334.

    Google Scholar 

  • Adler, P. S., & Kwon, S. 2002. Social capital: Prospects for a new concept. Academy of Management Review, 27(1): 17–40.

    Google Scholar 

  • Arbuckle, J. L., & Wothke, W. 1999. AMOS users’ guide version 4.0. Chicago: Smallwaters.

  • Ashford, S. J., Rothband, N. P., Piderit, S. K., & Dutton, J. E. 1998. Out on a limb: The role of context and impression management in selling gender-equity issues. Administrative Science Quarterly, 43(1): 23–57.

    Google Scholar 

  • Ashforth, B. E., & Humphrey, R. H. 1995. Emotion in the workplace: A reappraisal. Human Relations, 48(2): 97–125.

    Google Scholar 

  • Ashforth, B. E., & Mael, F. 1989. Social identity theory and the organization. Academy of Management Review, 14(1): 20–39.

    Google Scholar 

  • Ashforth, B. E., & Saks, A. M. 1996. Socialization tactics: Longitudinal effects on newcomer adjustment. Academy of Management Journal, 39(1): 149–178.

    Google Scholar 

  • Bachrach, D. G., & Jex, S. M. 2000. Organizational citizenship and mood: An experimental test of perceived job breadth. Journal of Applied Social Psychology, 30(3): 641–663.

    Google Scholar 

  • Bagozzi, R. P., & Edwards, J. R. 1998. A general approach for representing constructs in organizational research. Organizational Research Methods, 1(1): 45–87.

    Google Scholar 

  • Baker, H. E., & Feldman, D. C. 1991. Linking organizational socialization tactics with corporate human resource management strategies. Human Resource Management Review, 1(3): 193–202.

    Google Scholar 

  • Bauer, T. N., & Green, S. G. 1998. Testing the combined effects of newcomer information seeking and manager behavior on socialization. Journal of Applied Psychology, 83(1): 72–83.

    Google Scholar 

  • Bentler, P. M. 1990. Comparative fit indexes in structure models. Psychological Bulletin, 107(2): 238–246.

    Google Scholar 

  • Biddle, B. J. 1979. Role theory: Expectations, identities, and behaviors. New York: Academic.

    Google Scholar 

  • Biemer, P. P., & Lyberg, L. E. 2003. Introduction to survey quality. New York: Wiley.

    Google Scholar 

  • Blau, G. J. 1988. Further exploring the meaning and measurement of career commitment. Journal of Vocational Behavior, 32(3): 284–297.

    Google Scholar 

  • Blau, G. J., & Boal, K. R. 1987. Conceptualizing how job involvement and organizational commitment affect turnover and absenteeism. Academy of Management Review, 12(2): 288–300.

    Google Scholar 

  • Brislin, R. W. 1980. Translation and content analysis of oral and written material. In H. Triandis & J. Berry (Eds.). Handbook of cross-cultural psychology: 389–444. Boston: Allyn & Bacon.

    Google Scholar 

  • Brown, S. P. 1996. A meta-analysis and review of organizational research on job involvement. Psychological Bulletin, 120(2): 235–255.

    Google Scholar 

  • Brown, S. P., & Leigh, T. W. 1996. A new look at psychological climate and its relationship to job involvement, effort and performance. Journal of Applied Psychology, 81(4): 358–368.

    Google Scholar 

  • Buchanan, B. 1974. Building organizational commitment: The socialization of managers in work organizations. Administrative Science Quarterly, 19(4): 533–546.

    Google Scholar 

  • Burke, P. J., & Reitzes, D. C. 1991. An identity theory approach to commitment. Social Psychology Quarterly, 54(3): 239–251.

    Google Scholar 

  • Burke, P. J., & Stets, J. E. 2009. Identity theory. New York: Oxford University Press.

    Google Scholar 

  • Burris, E. R., Detert, J. R., & Romney, A. C. 2013. Speaking up vs. being heard: The disagreement around and outcomes of employee voice. Organization Science, 24(1): 22–38.

    Google Scholar 

  • Byrne, B. M. 2001. Structural equation modeling with AMOS: Basic concepts, applications and programming. Mahwah, NJ: Lawrence Erlbaum Associates.

    Google Scholar 

  • Callero, P. L. 1985. Role-identity salience. Social Psychology Quarterly, 48(3): 203–215.

    Google Scholar 

  • Chao, G. T., O’Leary-Kelly, A. M., Wolf, S., Klein, H. J., & Gardner, P. D. 1994. Organizational socialization: Its content and consequences. Journal of Applied Psychology, 79(5): 730–743.

    Google Scholar 

  • Chatman, J. A. 1989. Improving interactional-organizational research: A model of person organization fit. Academic of Management Review, 14(3): 333–349.

    Google Scholar 

  • Chen, C. C., & Chiu, S. F. 2009. The mediating role of job involvement in the relationship between job characteristics and organizational citizenship behavior. Journal of Social Psychology, 149(4): 474–494.

    Google Scholar 

  • Cheung, G. W., & Lau, R. S. 2008. Testing mediation and suppression effects of latent variables bootstrapping with structural equation models. Organizational Research Methods, 11(2): 296–325.

    Google Scholar 

  • Chiaburu, D. S. 2007. From interactional justice to citizenship behaviors: Role enlargement or role discretion?. Social Justice Research, 20(2): 207–227.

    Google Scholar 

  • Chiaburu, D. S., Marinova, S. V., & Van Dyne, L. 2008. Should I do it or not? An initial model of cognitive processes predicting voice behaviors. Academy of Management Best Paper Proceedings, 2008(1): 1–6.

    Google Scholar 

  • Chiu, S. F., & Tsai, M. C. 2006. Relationships among burnout, job involvement, and organizational citizenship behavior. Journal of Psychology, 140(6): 517–530.

    Google Scholar 

  • Cooper-Thomas, H. D., & Anderson, N. 2006. Organizational socialization: A new theoretical model and recommendations for future research and HRM practices in organizations. Journal of Managerial Psychology, 21(5): 492–516.

    Google Scholar 

  • Coyle-Shapiro, J., Kessler, I., & Purcell, J. 2004. Exploring organizationally directed citizenship behavior: Reciprocity or “it’s my job”?. Journal of Management Studies, 41(1): 85–106.

    Google Scholar 

  • Detert, J. R., & Burris, E. R. 2007. Leadership behavior and employee voice: Is the door really open?. Academy of Management Journal, 50(4): 869–884.

    Google Scholar 

  • Detert, J. R., Burris, E. R., Harrison, D. A., & Martin, S. R. 2013. Voice flows to and around leaders: understanding when units are helped or hurt by employee voice. Administrative Science Quarterly, 58(4): 624–668.

  • Detert, J. R., & Edmondson, A. C. 2007. Why employees are afraid to speak?. Harvard Business Review, 85(5): 23–25.

    Google Scholar 

  • Diefendorff, J. M., Brown, D. J., Kamin, A. M., & Lord, R. G. 2002. Examining the roles of job involvement and work centrality in predicting organizational citizenship behaviors and job performance. Journal of Organizational Behavior, 23(1): 93–108.

    Google Scholar 

  • Efron, B., & Tibshirani, R. J. 1993. An introduction to the bootstrap. New York: Chapman & Hall.

    Google Scholar 

  • Feldman, D. C. 1981. The multiple socialization of organization members. Academy of Management Review, 6(2): 309–319.

    Google Scholar 

  • Fornell, C., & Larcker, D. F. 1981. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1): 39–50.

    Google Scholar 

  • Friedman, R., Chi, S. C., & Liu, L. A. 2006. An expectancy model of Chinese–American differences in conflict-avoiding. Journal of International Business Studies, 37(1): 76–91.

    Google Scholar 

  • Frone, M. R., & Russell, M. 1995. Job stressors, job involvement and employee health: A test of identity theory. Journal of Occupational and Organizational Psychology, 68(1): 1–11.

    Google Scholar 

  • Fuller, J. B., Barnett, T., Hester, K., Relyea, C., & Frey, L. 2007. An exploratory examination of voice behavior from an impression management perspective. Journal of Managerial Issues, 19(1): 134–153.

  • Fuller, J. B., Hester, K., Barnett, T., Frey, L., Relyea, C., & Beu, D. 2006a. Perceived external prestige and internal respect: New insights into the organizational identification process. Human Relations, 59(6): 815–846.

    Google Scholar 

  • Fuller, J. B., Marler, L. E., & Hester, K. 2006b. Promoting felt responsibility for constructive change and proactive behavior: Exploring aspects of an elaborated model of work design. Journal of Organizational Behavior, 27(8): 1089–1120.

    Google Scholar 

  • Grube, J., & Piliavin, J. 2000. Role identity, organizational experiences, and volunteer performance. Personality and Social Psychology Bulletin, 26(9): 1108–1119.

    Google Scholar 

  • Gruman, J. A., Saks, A. M., & Zeig, D. I. 2006. Organizational socialization tactics and newcomer proactive behaviors: An integrative study. Journal of Vocational Behavior, 69(1): 90–104.

    Google Scholar 

  • Hackman, J. R., & Lawler, E. E. 1971. Employee reactions to job characteristics. Journal of Applied Psychology, 55(3): 259–286.

    Google Scholar 

  • Hackman, J., & Oldham, G. 1980. Work redesign. Reading, MA: Addison-Wesley.

    Google Scholar 

  • Hall, D. T., & Lawler, E. E. 1970. Job characteristics and pressures and the organizational integration of professionals. Administrative Science Quarterly, 15(3): 271–281.

    Google Scholar 

  • Hirschman, A. O. 1970. Exit, voice, and loyalty: Responses to decline in firms, organizations, and states. Cambridge, MA: Harvard University Press.

    Google Scholar 

  • Hofmann, D. A., Morgeson, F. P., & Gerras, S. J. 2003. Climate as a moderator of the relationship between leader-member exchange and content specific citizenship: Safety climate as an exemplar. Journal of Applied Psychology, 88(1): 170–178.

    Google Scholar 

  • Hogg, M. A., & Reid, S. A. 2006. Social identity, self-categorization, and the communication of group norms. Communication Theory, 16(1): 7–30.

    Google Scholar 

  • Holmbeck, G. N. 1997. Toward terminological, conceptual, and statistical clarity in the study of mediators and moderators: Examples from the child-clinical and pediatric psychology literatures. Journal of Consulting and Clinical Psychology, 65(4): 599–610.

    Google Scholar 

  • Hovland, C., Harvey, O., & Sherif, M. 1957. Assimilation and contrast effects in reaction to communication and attitude change. Journal of Abnormal and Social Psychology, 55(7): 244–252.

    Google Scholar 

  • Janssen, O., De Vries, T., & Cozijnsen, A. J. 1998. Voicing by adapting and innovating employees: An empirical study on how personality and environment interact to affect voice behavior. Human Relations, 51(7): 945–967.

    Google Scholar 

  • Jiao, C. Q., Richards, D. A., & Hackett, R. D. 2013. Organizational citizenship behavior and role breadth: A meta-analytic and cross-cultural analysis. Human Resource Management, 52(5): 697–714.

    Google Scholar 

  • Judeh, M. 2011. Role ambiguity and role conflict as mediators of the relationship between orientation and organizational commitment. International Business Research, 4(3): 171–182.

    Google Scholar 

  • Kamdar, D., McAllister, D. J., & Turban, D. B. 2006. “All in a day’s work”: How follower individual differences and justice perceptions predict OCB role definitions and behavior. Journal of Applied Psychology, 91(4): 841–855.

    Google Scholar 

  • Kammeyer-Mueller, J. D., & Wanberg, C. R. 2003. Unwrapping the organizational entry process: Disentangling multiple antecedents and their pathways to adjustment. Journal of Applied Psychology, 88(5): 779–794.

    Google Scholar 

  • Kanungo, R. N. 1982. Measurement of job and work involvement. Journal of Applied Psychology, 67(3): 341–349.

    Google Scholar 

  • Katz, D., & Kahn, R. L. 1966. The social psychology of organizations. New York: Wiley.

    Google Scholar 

  • Katz, D., & Kahn, R. L. 1978. The social psychology of organizations (2nd ed). New York: Wiley.

  • Kidder, D. L. 2002. The influence of gender on the performance of organizational citizenship behaviors. Journal of Management, 28(5): 629–648.

    Google Scholar 

  • Kline, R. B. 2011. Principles and practice of structural equation modeling. New York: Guilford Press.

  • Lawler, E. E., & Hall, D. T. 1970. Relationship of job characteristics to job involvement, satisfaction, and intrinsic motivation. Journal of Applied Psychology, 54(4): 305–312.

    Google Scholar 

  • LePine, J. A., & Van Dyne, L. 1998. Predicting voice behavior in work groups. Journal of Applied Psychology, 83(6): 853–868.

    Google Scholar 

  • LePine, J. A., & Van Dyne, L. 2001. Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with big five personality characteristics and cognitive ability. Journal of Applied Psychology, 86(2): 326–336.

    Google Scholar 

  • Lewis, A., Thomas, B., & Bradley, O. 2012. Employee socialization: A platform for employee engagement?. International Journal of Employment Studies, 20(1): 25–59.

    Google Scholar 

  • Liang, J., Farh, C. I. C., & Farh, J. L. 2012. Psychological antecedents of promotive and prohibitive voice: A two-wave examination. Academy of Management Journal, 55(1): 71–92.

    Google Scholar 

  • Liang, S. C., & Hsieh, A. T. 2008. The role of organizational socialization in burnout: A Taiwanese example. Social Behavior and Personality, 36(2): 197–216.

  • Liu, W., Zhu, R., & Yang, Y. 2010. I warn you because I like you: Voice behavior, employee identifications and transformational leadership. Leadership Quarterly, 21(1): 189–202.

    Google Scholar 

  • Lodahl, T., & Kejner, M. 1965. The definition and measurement of job involvement. Journal of Applied Psychology, 49(1): 24–33.

    Google Scholar 

  • Louis, M. R. 1980. Surprise and sense-making: what newcomers experience and how they cope in unfamiliar organizational settings. Administrative Science Quarterly, 25(2): 226–251.

    Google Scholar 

  • Mael, F. A. 1989. Leadership team cohesion: Impact on soldier motivation and attitudes. Paper presented at the annual meeting of the Military Testing Association, San Antonio, Texas.

    Google Scholar 

  • Mael, F. A., & Ashforth, B. E. 1992. Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13(2): 103–123.

    Google Scholar 

  • Markus, H., & Wurf, E. 1987. The dynamic self-concept: A social psychological perspective. Annual review of psychology, 38(1): 299–337.

    Google Scholar 

  • McAllister, D. J., Kamdar, D., Morrison, E. W., & Turban, D. B. 2007. Disentangling role perceptions: How perceived role breadth, discretion, instrumentality and efficacy relate to helping and taking charge. Journal of Applied Psychology, 92(5): 1200–1211.

    Google Scholar 

  • McCall, G., & Simmons, J. L. 1978. Identities and interaction. New York: Free Press.

    Google Scholar 

  • Miceli, M. P., & Near, J. P. 1992. Blowing the whistle. Riverside, NJ: Macmillan.

  • Miller, V. D., Allen, M., Casey, M. K., & Johnson, J. R. 2000. Reconsidering the organizational identification questionnaire. Management Communication Quarterly, 13(4): 626–658.

    Google Scholar 

  • Milliken, F. J., Morrison, E. W., & Hewlin, P. F. 2003. An exploratory study of employee silence: Issues that employees don’t communicate upward and why. Journal of Management Studies, 40(6): 1453–1476.

    Google Scholar 

  • Mooney, C., & Duval, R. 1993. Bootstrapping: A nonparametric approach to statistical inference. Newbury Park, CA: Sage.

    Google Scholar 

  • Morrison, E. W. 1994. Role definitions and organizational citizenship behavior: the importance of the employee’s perspective. Academy of Management Journal, 37(6): 1543–1567.

    Google Scholar 

  • Morrison, E. W., & Milliken, F. J. 2000. Organizational silence: A barrier to change and development in a pluralistic world. Academy of Management Review, 25(4): 706–725.

    Google Scholar 

  • Morrison, E. W., & Phelps, C. C. 1999. Taking charge at work: Extrarole efforts to initiate workplace change. Academy of Management Journal, 42(4): 403–419.

    Google Scholar 

  • Organ, D. W. 1988. Organizational citizenship behavior - The good soldier syndrome. Lexington, MA/Toronto: D.C. Heath and Company.

  • Organ, D. W. 1990. The motivational basis of organizational citizenship behavior. In B. M. Staw & L. L. Cummings (Eds.). Research in organizational behavior: 43–72. Greenwich, CT: JAI Press.

  • Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. 2006. Organizational citizenship behavior: Its nature, antecedents and consequences. Beverly Hills, CA: Sage.

    Google Scholar 

  • Organ, D. W., & Ryan, K. 1995. A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48(4): 775–802.

  • Parker, S. K., Williams, H. M., & Turner, N. 2006. Modeling the antecedents of proactive behavior at work. Journal of Applied Psychology, 91(3): 636–652.

    Google Scholar 

  • Penner, L. A. 2002. Dispositional and organizational influences on sustained volunteerism: An interactionist perspective. Journal of Social Issues, 58(3): 447–467.

    Google Scholar 

  • Penner, L. A., & Finkelstein, M. A. 1998. Dispositional and structural determinants of volunteerism. Journal of Personality and Social Psychology, 74(2): 525–537.

    Google Scholar 

  • Penner, L. A., Midili, A. R., & Kegelmeyer, J. 1997. Beyond job attitudes: A personality and social psychology perspective on the causes of organizational citizenship behavior. Human Performance, 10(2): 111–132.

    Google Scholar 

  • Petty, R. E., & Cacioppo, J. T. 1984. The effects of involvement on responses to argument quantity and quality: Central and peripheral routes to persuasion. Journal of Personality and Social Psychology, 46(1): 69–81.

    Google Scholar 

  • Petty, R. E., & Wegener, D. T. 1999. The elaboration likelihood model: Current status and controversies. In S. Chaiken & Y. Trope (Eds.). Dual process theories in social psychology: 41–72. New York: Guilford Press.

    Google Scholar 

  • Pfeffer, J. 1994. Competitive advantage through people. Boston: Harvard Business School Press.

    Google Scholar 

  • Piliavin, J. A., & Callero, P. L. 1991. Giving blood: The development of an altruistic identity. Baltimore: Johns Hopkins.

    Google Scholar 

  • Podsakoff, P. M., MacKenzie, S. B., & Fetter, R. 1993. Substitutes for leadership and the management of professionals. Leadership Quarterly, 4(1): 1–44.

    Google Scholar 

  • Podsakoff, P. M., MacKenzie, S. B., & Lee, J. Y. 2003. Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5): 879.

    Google Scholar 

  • Pond, S. B., Nacoste, R. W., Mohr, M. F., & Rodriguez, C. M. 1997. The measurement of organizational citizenship behavior: Are we assuming too much?. Journal of Applied Social Psychology, 27(17): 1527–1544.

    Google Scholar 

  • Pratt, M. G. 1998. To be or not to be? Central questions in organizational identification. In D. Whetten & P. C. Godfrey (Eds.). Identity in organizations: 171–208. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Rabinowitz, S. 1981. Towards a developmental model of job involvement. International Review of Applied Psychology, 30(1): 31–50.

    Google Scholar 

  • Reichers, A. E. 1987. An interactionist perspective on newcomer socialization rates. Academy of Management Review, 12(2): 278–287.

    Google Scholar 

  • Rotenberry, P. F., & Moberg, P. J. 2007. Assessing the impact of job involvement on performance. Management Research News, 30(3): 203–215.

    Google Scholar 

  • Saks, A. M., & Ashforth, B. E. 1997. Socialization tactics and newcomer information acquisition. International Journal of Selection and Assessment, 5(1): 48–61.

    Google Scholar 

  • Saks, A. M., Uggerslev, K. L., & Fassina, N. E. 2007. Socialization tactics and newcomer adjustment: A meta-analytic review and test of a model. Journal of Vocational Behavior, 70(3): 413–446.

    Google Scholar 

  • Scott, S. G., & Bruce, R. A. 1994. Determinants of innovative behavior: a path model of individual innovation in the workplace. Academy of Management Journal, 37(3): 580–607.

    Google Scholar 

  • Stamper, C. L., & Van Dyne, L. 2001. Work status and organizational citizenship behavior: A field study of restaurant employees. Journal of Organizational Behavior, 22(5): 517–536.

    Google Scholar 

  • Staw, B. M. 1984. Organizational behavior: A review and re-conceptualization of the field’s outcome variables. Annual Review of Psychology, 35: 627–666.

    Google Scholar 

  • Stryker, S. 1980. Symbolic interactionism: A social structural version. Menlo Park, CA: Benjamin/Cummings.

    Google Scholar 

  • Stryker, S. 1987. Identity theory: Developments and extensions. In K. Yardley & T. Honess (Eds.). Self and identity: Psychosocial perspectives: 89–103. Chichester, UK: Wiley.

  • Tangirala, S., & Ramanujam, R. 2008. Exploring nonlinearity in employee voice: The effects of personal control and organizational identification. Academy of Management Journal, 51(6): 1189–1203.

    Google Scholar 

  • Tepper, B. J., & Taylor, E. C. 2003. Relationships among supervisors’ and subordinates’ procedural justice perceptions and organizational citizenship behaviors. Academy of Management Journal, 46(1): 97–105.

    Google Scholar 

  • Tepper, B. J., Lockhart, D., & Hoobler, J. 2001. Justice, citizenship, and role definition effects. Journal of Applied Psychology, 86(4): 789–796.

    Google Scholar 

  • Tesser, A., & Shaffer, D. R. 1990. Attitudes and attitude change. Annual Review of Psychology, 41(1): 479–523.

    Google Scholar 

  • Van Dyne, L., Ang, S., & Botero, I. C. 2003. Conceptualizing employee silence and employee voice as multidimensional constructs. Journal of Management Studies, 40(6): 1359–1392.

  • Van Dyne, L., & Butler Ellis, J. 2004. Job creep: A reactance theory perspective on OCB as overfulfillment of obligations. In J. Coyle-Shapiro, L. M. Shore, S. Taylor, & L. E. Tetrick (Eds.). The employment relationship: Examining psychological and contextual perspectives: 181–205. Oxford: Oxford University Press.

  • Van Dyne, L., Cummings, L. L., & McLean Parks, J. 1995. Extra-role behaviors: In pursuit of construct and definitional clarity. In B. M. Staw & L. L. Cummings (Eds.). Research in organizational behavior: 215–285. Greenwich, CT: JAI Press.

  • Van Dyne, L., & Farmer, S. M. 2004. It’s who I am: Role identity and organizational citizenship behavior of volunteers. In D. L. Turnipseed (Ed.). Handbook of organizational citizenship behavior: 181-207. New York: Nova Science.

  • Van Dyne, L., Kamdar, D., & Joireman, J. 2008. In-role perceptions buffer the negative impact of low LMX on helping and enhance the positive impact of high LMX on voice. Journal of Applied Psychology, 93(6): 1195–1207.

  • Van Dyne, L., & LePine, J. A. 1998. Helping and voice extra-role behaviors: Evidence and construct and predictive validity. Academy of Management Journal, 41(1): 108–119.

    Google Scholar 

  • Van Maanen, J. 1976. Breaking in: Socialization to work. In R. Dubin (Ed.). Handbook of work, organization, and society: 67–130. Chicago: Rand McNally.

    Google Scholar 

  • Van Maanen, J., & Schein, E. H. 1979. Toward a theory of organizational socialization. In B. M. Staw (Ed.). Research in organizational behavior: 287–365. Greenwich, CT: JAI Press.

    Google Scholar 

  • Venkataramani, V., & Tangirala, S. 2010. When and why do central employees speak up? An examination of mediating and moderating variables. Journal of Applied Psychology, 95(3): 582–591.

    Google Scholar 

  • Whiting, S. W., Maynes, T. D., Podsakoff, N. P., & Podsakoff, P. M. 2012. Effects of message, source, and context on evaluations of employee voice behavior. Journal of Applied Psychology, 97(1): 159–182.

    Google Scholar 

  • Whiting, S. W., Podsakoff, P. M., & Pierce, J. R. 2008. Effects of task performance, helping, voice, and organizational loyalty on performance appraisal ratings. Journal of Applied Psychology, 93(1): 125–139.

  • Withey, M. J., & Cooper, W. H. 1989. Predicting exit, voice, loyalty, and neglect. Administrative Science Quarterly, 34(4): 521–39.

    Google Scholar 

  • Yang, K. S. 1981. The formation and change of Chinese personality: A cultural-ecological perspective. Acta Psychologica Taiwanica, 23(1): 39–56.

    Google Scholar 

  • Zhang, S. 2014. Impact of job involvement on organizational citizenship behaviors in China. Journal of Business Ethics, 120(2): 165–174.

    Google Scholar 

  • Zhou, J., & George, J. M. 2001. When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management journal, 44(4): 682–696.

    Google Scholar 

Download references

Acknowledgments

This work is supported by Beijing Jiaotong University Excellent PhD Student Research & Innovation Fund under contract no. 2014YJS058/B14JB00030, in part by the National Science Fund of China (NSFC) under contract no.71072028, and in part by the National Science Fund of Beijing under contract no.9112010.

We would like to acknowledge the editor Dr. Shyh-jer Chen and two anonymous reviewers for their insightful comments.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Wen Wu.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Wu, W., Tang, F., Dong, X. et al. Different identifications cause different types of voice: A role identity approach to the relations between organizational socialization and voice. Asia Pac J Manag 32, 251–287 (2015). https://doi.org/10.1007/s10490-014-9384-x

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10490-014-9384-x

Keywords

Navigation