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The role of physical appearance in managerial decisions

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Abstract

This study was designed to examine stereotypical beliefs about the physical appearance of employees and the effects of these beliefs on decision-making. Current stereotypes about obese and very thin people were assessed, and the effect of beliefs about obese and very thin people on subjects' evaluations of employee performance was measured. The findings indicated that subjects used information about employees' weight and body build differently, depending on whether they were responding to questions about discipline, the likelihood of recurrence of behavior, or their desire to work with certain employees. Overall, the results suggest that subjects exclude nondiagnostic aspects of employees (e.g., weight and body build) in some types of work decisions.

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Klassen, M.L., Jasper, C.R. & Harris, R.J. The role of physical appearance in managerial decisions. J Bus Psychol 8, 181–198 (1993). https://doi.org/10.1007/BF02230384

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