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Knowledge process analysis: Framework and experience

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Abstract

We present a step-by-step approach for constructing a framework for knowledge process analysis (KPA). We intend to apply this framework to the analysis of own research projects in an exploratory way and elaborate it through the accumulation of case studies. This study is based on a methodology consisting of knowledge process modeling, primitives synthesis, and reflective verification. We describe details of the methodology and present the results of case studies: a novel methodology, a practical work guide, and a tool for KPA; insights for improving future research projects and education; and the integration of existing knowledge creation theories.

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Correspondence to Kozo Sugiyama.

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Kozo Sugiyama received his M.S. and Dr.S. in Earth Sciences from Nagoya University in 1971 and 1974, respectively. During 1974–1997, he worked for Fujitsu Ltd and Fujitsu Laboratories Ltd to study system engineering, infromation visualization, graph drawing, and creativity support. He stayed in International Institute of Applied Systems Analysis, Austria in 1982-1983. He is now Professor of School of Knowledge Science, Japan Advanced Institute of Science and Technology where he conducts various knowledge scientific studies.

Bertolt Meyer received his M.Sc. in Psychology from Humboldt University in Berlin in 2004 where he also recently completed his Ph.D. He worked on the concept of knowledge in KM at Kozo Sugiyama’s laboratory in 2005 and is now a senior assistant at the Department of Social Psychology at the University of Zurich (Switzerland) where he studies the deteriminants of group performance.

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Sugiyama, K., Meyer, B. Knowledge process analysis: Framework and experience. J. Syst. Sci. Syst. Eng. 17, 86–108 (2008). https://doi.org/10.1007/s11518-008-5069-7

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  • DOI: https://doi.org/10.1007/s11518-008-5069-7

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