Journal of Business and Psychology

, Volume 25, Issue 2, pp 225-238

First online:

Open Access This content is freely available online to anyone, anywhere at any time.

Millennials in the Workplace: A Communication Perspective on Millennials’ Organizational Relationships and Performance

  • Karen K. MyersAffiliated withDepartment of Communication, University of California, Santa Barbara Email author 
  • , Kamyab SadaghianiAffiliated with


Stereotypes about Millennials, born between 1979 and 1994, depict them as self-centered, unmotivated, disrespectful, and disloyal, contributing to widespread concern about how communication with Millennials will affect organizations and how they will develop relationships with other organizational members. We review these purported characteristics, as well as Millennials’ more positive qualities—they work well in teams, are motivated to have an impact on their organizations, favor open and frequent communication with their supervisors, and are at ease with communication technologies. We discuss Millennials’ communicated values and expectations and their potential effect on coworkers, as well as how workplace interaction may change Millennials.


Communication Millennial generation Workplace communication Intergenerational communication Organizational communication