Abstract
This paper reviews the dominant approaches to the design of decision support systems with reference to recent developments in information technology. The complexities and difficulties of the various developments are also discussed and their implications explored. A multiperspective, systems-based framework is presented which aims to lessen these difficulties. The framework is based on the theory and concepts of critical systems thinking.
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Kim-keung Ho, J., Sculli, D. A multiperspective systems-based framework for decision support systems design. Systems Practice 7, 551–563 (1994). https://doi.org/10.1007/BF02173381
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DOI: https://doi.org/10.1007/BF02173381