, Volume 15, Issue 3, pp 157-165

The relationship between job satisfaction and burnout: A study of human service professionals

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This study examined the relationship between job satisfaction and burnout using the Job Descriptive Index (JDI) and the Maslach Burnout Inventory (MBI). Subjects studied were 75 human services professionals who had graduated, over a 10-year period, from an undergraduate human services training program. The results showed that this group of human service workers generally scored in the moderate and low ranges of the burnout measure and that job satisfaction was inversely related to experienced burnout. Of the several variables studied, the opportunity for professional development was the only one which consistently differentiated those who were more satisfied with their jobs from those who were less satisfied. Implications for training programs and employment settings are discussed.

The authors gratefully acknowledge the assistance provided by Ms. Irene Beatt and Dr. Joan Garfield during the completion of this study. Requests for reprints should be sent to John L. Romano, 106 Nicholson Hall, University of Minneapolis, Minnesota 55455. Margaret Penn is affiliated with Honeywell, Inc., Minneapolis, Minnesota and David Foat is affiliated with the Hazelden Foundation, Minneapolis, Minnesota.