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Business-Driven Design of Infrastructures for IT Services

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Abstract

A methodology for designing data center infrastructure for Information Technology (IT) services is developed. The main departure from existing methodologies is that it evaluates and compares alternative designs using business metrics rather than purely technical metrics. Specifically, the methodology evaluates the business impact (financial loss) imposed by imperfect infrastructure. The methodology provides the optimal infrastructure that minimizes the sum of provisioning costs and business losses incurred during failures and performance degradations. Several full numerical example scenarios are provided and results are analyzed. The use of the method for dynamically provisioning an adaptive infrastructure is briefly discussed.

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Acknowledgments

We would like to thank Danilo Resende, José Augusto Oliveira, Rodrigo Rebouças and Leandro Luna from the Bottom Line Project team at UFCG for building and executing the simulator used in the validation study. This work was developed in collaboration with HP Brazil R&D.

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Authors and Affiliations

  1. Department of Systems and Computing—DSC, Federal University of Campina Grande—UFCG, Av. Aprígio Veloso, 882, 58109-970, Campina Grande, PB, Brazil

    Jacques P. Sauvé & Antão Moura

  2. Unidade de Desenvolvimento de Software da Paraíba—UDPB, Empresa de Tecnologia e Informações da Previdência Social—DATAPREV, João Pessoa, Brazil

    Filipe T. Marques

Authors
  1. Jacques P. Sauvé
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  2. Antão Moura
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  3. Filipe T. Marques
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Correspondence to Jacques P. Sauvé.

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Sauvé, J.P., Moura, A. & Marques, F.T. Business-Driven Design of Infrastructures for IT Services. J Netw Syst Manage 17, 422–456 (2009). https://doi.org/10.1007/s10922-009-9140-6

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  • DOI: https://doi.org/10.1007/s10922-009-9140-6

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