Skip to main content
Log in

Responsible Leaders as Agents of World Benefit: Learnings from “Project Ulysses”

  • Published:
Journal of Business Ethics Aims and scope Submit manuscript

Abstract

There is widespread agreement in both business and society that MNCs have an enormous potential for contributing to the betterment of the world (WBCSD: 2006, From Challenge to Opportunity. in L. Timberlake (ed.), A paper from the Tomorrow’s Leaders Group of the World Business Council for Sustainable Development). In␣fact, a discussion has evolved around the role of “Business as an Agent of World Benefit.”1 At the same time, there is also growing willingness among business leaders to spend time, expertise, and resources to help solve some of the most pressing problems in the world, such as global warming, poverty, HIV/AIDS, and other pandemic diseases. One example of business leaders engagement in citizenship activities is PricewaterhouseCoopers’ (PwC) leadership development program called “Project Ulysses” which we present and discuss in this article. Using a narrative approach we ask: “What can business leaders learn from selected Ulysses narratives for acting as agents of world benefit and with respect to engaging responsibly in the fight against some of the most pressing social problems at the local level?” Our contribution is organized as follows. We begin the article with a brief discussion on the role of business leaders in the fight against world’s social problems and address some areas of concern as to whether or not business leaders should play a role in fighting these global issues. We then introduce “Project Ulysses” which takes place in cross-sector partnership in developing countries. Following an overview of the research methodology we present four Ulysses narratives which tell us about learnings in the light of fundamental human problems, such as poverty and misery. Each story is analyzed with regard to the above question. We conclude the article by summarizing key lessons learned and some recommendations for business leaders as agents of world benefit.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Boje, D. M. 2001. Narrative methods for organizational and communication research. London: Sage

    Google Scholar 

  • Boss, J. A. 1994. The effect of community service work on the moral development of college ethics students. Journal of Moral Education, 23: 183–198

    Article  Google Scholar 

  • Burrell, G., & Morgan, G. 1979. Sociological paradigms and organizational analysis. London: Heinemann

    Google Scholar 

  • Den Hartog, D. N. & Verburg, R. M. 1997. Charisma and rhetoric: Communication techniques of international business leaders. Leadership Quarterly, 8(4): 355–391

    Article  Google Scholar 

  • Donaldson, T. 1996. Values in tension: Ethics away from home. Harvard Business Review, 74: 48–62

    Google Scholar 

  • Dumas, C. 2002. Community-based service-learning: Does It have a role in management education? International Journal of Value-Based Management, 15: 249–264

    Article  Google Scholar 

  • Easterly, W. 2006. The white man’s burden: Why the west’s efforts to aid the rest have done so much ill and so little good. New York: The Penguin Press

    Google Scholar 

  • Eyler, J., & Giles, D. E. 1999. Where’s the learning in service-learning? San Francisco, CA: Jossey-Bass

    Google Scholar 

  • Flanagan, J. C. 1954. The critical incident technique. Psychological Bulletin, 51: 327–358

    Article  Google Scholar 

  • Fleckenstein, M. P. 1997. Service learning in business ethics. Journal of Business Ethics, 16(12/13): 1347–1351

    Article  Google Scholar 

  • Freud, S. 1900. The interpretation of dreams. Vol. 4. Harmondsworth: Penguin

    Google Scholar 

  • Gabelnick, F. 1997. Educating a committed citizenry. Change, 29(1): 30–35

    Google Scholar 

  • Gabriel, Y. 2004. Narratives, stories and texts. In. Grant, D., Hardy, C., Oswick, C., & Utnam, L. (Eds.), Organizational discourse: 61–77. London: Sage

    Google Scholar 

  • Godfrey, P. C., Illes, L. M., & Berry, G. R. 2005. Creating breadth in business education through service learning. Academy of Management Learning & Education, 4: 309–323

    Google Scholar 

  • Harvey, A.: 2006, Autobiography as a Rhetoric: A Tale of Three Leaders. Paper presented at the sixty-sixth annual meeting of the Academy of Management, Atlanta, GA

  • Held, D. 2005. Principles of Cosmopolitan Order. In G. Brock, & H. Brighouse (Eds.), The Political Philosophy of Cosmopolitanism: 10–27. Cambridge: Cambridge University Press

    Google Scholar 

  • Heron, J., & Reason, P. 2001. The practice of co-operative inquiry: Research ‹with’ rather than ‹on’ people. In P. Reason, & H. Bradbury (Eds.), Handbook of action research: 179–188. London: Sage

    Google Scholar 

  • Kohler Riesman, C. 1993. Narrative analysis. Newbury Park, CA: Sage

    Google Scholar 

  • Kolb, D. A.: 1984, Experiential Learning: Experience as the Source of Learning and Development (Prentice Hall, Upper Saddle River, NJ)

  • Kolenko, T. A., Porter, G., Wheatley, W., & Colby, M. 1996. A critique of service learning projects in management education: pedagogical foundations, barriers, and guidelines. Journal of Business Ethics, 15: 133–142

    Article  Google Scholar 

  • Krippendorff, K. 1980. Content analysis: An introduction to its methodology. Newbury Park, CA: Sage

    Google Scholar 

  • Labov, W. 1982. Speech actions and reactions in personal narrative. In D. Tannen (Ed.), Analyzing discourse: Text and talk: 219–247. Washington, DC: Georgetown University Press

    Google Scholar 

  • Lester, S. W., Tomkovick, C., Wells, T., Flunker, L., & Kickul, J. 2005. Does service-learning add value? Examining the perspectives of multiple stakeholders. Academy of Management Learning & Education, 4: 278–294

    Google Scholar 

  • Maak, T.: 2007, ‹Responsible Leadership, Stakeholder Engagement and the Emergence of Social Capital’, Journal of Business Ethics 74(4), 329–343

    Google Scholar 

  • Maak, T., & Pless, N. M. 2006a. Responsible Leadership: A Relational Approach. In T. Maak & N. M. Pless (Eds.), Responsible Leadership: 33–53. London, New York: Routledge

    Google Scholar 

  • Maak, T., & Pless, N. M. 2006b. Responsible Leadership in a Stakeholder Society. A Relational Perspective. Journal of Business Ethics, 66: 99–115

    Article  Google Scholar 

  • Markus, G. B., Howard, J., & King, D. 1993. Integrating community service and classroom instruction enhances learning: Results from an experiment. Educational Evaluation and Policy Analysis, 15: 410–419

    Google Scholar 

  • Morgan, G., & Smircich, L. 1980. The case for qualitative research. Academy of Management Review, 5: 491–500

    Article  Google Scholar 

  • Morgan, W., & Streb, M. 1999. How quality service-learning develops civic values. Bloomington, IN: Indiana University

    Google Scholar 

  • Norberg-Hodge, H. 1993. Leben in Ladakh. Freiburg: Herder

    Google Scholar 

  • O’Neill, O. 2004. Global Justice: Whose Obligations? In D.K. Chatterjee (Ed.) The Ethics of Assistance: Morality and the Distant Needy: 242–259. Cambridge: Cambridge University Press

    Google Scholar 

  • Pless, N.M. 2007. Understanding responsible leadership: Role identity and motivational drivers. Journal of Business Ethics, 74: 437–456

    Article  Google Scholar 

  • Pless, N. M., & Schneider, R. 2006. Towards developing responsible global leaders: The PwC Ulysses experience. In T. Maak, & N. M. Pless (Eds.), Responsible Leadership: 213–226. London, New York: Routledge

    Google Scholar 

  • Potter, J., & Wetherell, M. 1987. Discourse and social psychology. Newbury Park, CA: Sage

    Google Scholar 

  • Sen, A. 1999. Development as Freedom. Oxford, New York: Oxford University Press

    Google Scholar 

  • United Nations: 2006, ‹UN Millennium Development␣Goals’, http://www.un.org/millenniumgoals/. Accessed 27 June 2006

  • United Nations: 2008, ‹The United Nations Study on Violence Against Children’, Available: http://www2.ohchr.org/english/bodies/crc/study.htm. Accessed 3 January 2008

  • Watzlawick, P., Weakland, J.H., & Fisch, R. 1988. Lösungen: Zur Theorie und Praxis menschlichen Wandels. Bern: Huber

    Google Scholar 

  • WBCSD: 2006, 'From Challenge to Opportunity', in L. Timberlake (ed.), A Paper from the Tomorrow’s Leaders Group of the World Business Council for Sustainable Development

  • Weiss, R. S. 1995. Learning from strangers: The art and method of qualitative interview studies. New York, NY: The Free Press

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Nicola Pless.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Pless, N., Maak, T. Responsible Leaders as Agents of World Benefit: Learnings from “Project Ulysses”. J Bus Ethics 85 (Suppl 1), 59–71 (2009). https://doi.org/10.1007/s10551-008-9947-1

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10551-008-9947-1

Key words

Navigation