Skip to main content
Log in

Public perceptions of police efficacy and image: The “fuzziness” of support for the police

  • Articles
  • Published:
American Journal of Criminal Justice Aims and scope Submit manuscript

Abstract

Most studies concerning police-community relations have operationalized support for-law enforcement agencies in unidimensional terms. The present study dissects the notion of support for the police into two distinct dimensions: efficacy and image. Efficacy includes perceptions of the police ability to protect citizens, solve crime, and prevent crime. Image includes perceptions of friendliness and fairness of the police. A series of conventional individual-level and contextual variables are modeled in an effort to explore their relative influence on citizen perceptions of police efficacy and image. Data gathered from a national telephone survey of 1,005 citizens reveal that support for local police is both complex and multidimensional. Moreover, the results demonstrate that efficacy and image are independent dimensions, and that each is susceptible to quite different ratings depending upon which independent and dependent variables are modeled.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Albrecht, S., & Green, M. (1977). Attitudes toward the police and the larger attitude complex: Implications for police-community relations.Criminology, 15, 67–87.

    Article  Google Scholar 

  • Apple, N., & O’Brien, D. (1983). Neighborhood racial composition and residents’ evaluation of police performance.Journal of Police Science and Administration, 11, 76–84.

    Google Scholar 

  • Bayley, D. (1976).Forces of order: Police behavior in Japan and the United States. Berkeley, CA: University of California Press.

    Google Scholar 

  • Bercal, T. (1970). Calls for police assistance: Consumer demands for governmental service.American Behavioral Scientist, 13, 681–691.

    Article  Google Scholar 

  • Black, D. (1990). The production of crime rates.American Sociological Review, 35, 733–748.

    Article  Google Scholar 

  • Bordua, D., & Tifft, L. (1971). Citizen interviews, organizational feedback, and police-community relations decisions.Law and Society Review, 6, 155–182.

    Article  Google Scholar 

  • Brandl, S. G., Frank, J., Worden, R. E., & Bynum, T. S. (1994). Global and specific attitudes toward the police: Disentangling the relationship.Justice Quarterly, 11, 119–134.

    Article  Google Scholar 

  • Bureau of Justice Statistics. (1995).Sourcebook of criminal justice statistics, 1995. Washington D.C.: U.S. Department of Justice.

    Google Scholar 

  • Cao, L., Frank, J., & Cullen, F. (1996). Race, community context, and confidence in the police.American Journal of Police, 15, 3–22.

    Article  Google Scholar 

  • Carter, D. (1985). Hispanic perception of police performance: An empirical assessment.Journal of Criminal Justice, 13, 487–500.

    Article  Google Scholar 

  • Chackerian, R. (1974). Police professionalism and citizen evaluations: A preliminary look.Public Administration Review, 34, 141–148.

    Article  Google Scholar 

  • Correia, M. E., Reisig, M. D., & Lovrich, N. P. (1996). Public perceptions of state police: An analysis of individual-level and contextual variables.Journal of Criminal Justice, 24, 17–28.

    Article  Google Scholar 

  • Cox, S. M. (1996).Police: Practices, perspectives, problems. Boston, MA: Allyn and Bacon.

    Google Scholar 

  • Cox, S. M. & Wade, J. E. (1989).The criminal justice network: An introduction (2nd ed.). Dubuque, IA: William C. Brown.

    Google Scholar 

  • Dean, D. (1980). Citizen ratings of the police: The difference police contact makes.Law and Policy Quarterly, 2, 445–471.

    Article  Google Scholar 

  • Decker, S. (1981). Citizen attitudes toward the police.Journal of Police Science and Administration, 9, 80–87.

    Google Scholar 

  • Erez, E. (1984). Self-defined desert and citizen’s assessment of the police.Journal of Criminal Law and Criminology, 75, 1276–1299.

    Article  Google Scholar 

  • Falcone, D. & Wells, L. (1995). The county sheriff as a distinctive policing modality.American Journal of Police, 14, 123–149.

    Article  Google Scholar 

  • Flanagan, T. J. & Longmire, D. R. (Eds.) (1996).Americans view crime and justice: A national public opinion survey. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Furstenburg, F. & Wellford, C. (1973). Calling the police: The evaluation of police service.Law and Society Review, 7, 393–406.

    Article  Google Scholar 

  • Gaines, L. K., Kappeler, V. E., & Vaughn, J. B. (1997).Policing in America (2nd ed.). Cincinnati, OH: Anderson Publishing Company.

    Google Scholar 

  • Garofalo, J. (1977).The police and public opinion: An analysis of victimization and attitude data from 13 American cities. Washington, D.C.: U.S. Government Printing Office.

    Google Scholar 

  • Hadar, I. & Snortum, J. (1975). The eye of the beholder: Differential perceptions of police by the police and the public.Criminal Justice and Behavior, 2, 37–54.

    Article  Google Scholar 

  • Hahn, H. (1971). The public and the police: A theoretical perspective. In H. Hahn (Ed.),Police in urban society. Beverly Hills, CA: Sage Publications.

    Google Scholar 

  • Hamilton, L. C. (1992).Regression with graphics: A second course in applied statistics. Belmont, CA: Duxbury Press.

    Google Scholar 

  • Hedgepeth, M. (1970).A study of high school students’ images of police and police officers’ perceived image in a selected city. Unpublished master’s thesis, Washington State University, Pullman.

    Google Scholar 

  • Huang, W. & Vaughn, M. S. (1996). Support and confidence: Public attitudes toward the police. In T. J. Flanagan and D. R. Longmire (Eds.),Americans view crime and justice: A national public opinion survey (pp. 31–45). Thousand Oaks, CA: Sage.

    Google Scholar 

  • Jacob, H. (1971). Black and white perceptions of justice in the city.Law and Society Review, 5, 69–89.

    Article  Google Scholar 

  • Jefferson, T. & Walker, M. A. (1993). Ethnic minorities in the criminal justice system.Criminal Law Review, 28, 83–95.

    Google Scholar 

  • Jesilow, P., Meyer, J., & Namazzi, N. (1995). Public attitudes toward the police.American Journal of Police, 2, 67–88.

    Article  Google Scholar 

  • Larsen, K. S. (1968). Authoritarianism and attitudes toward police.Psychological Reports, 3, 349–350.

    Google Scholar 

  • Lewis, D. & Salem, G. (1986).Fear of crime: Incivility and the production of a social problem. New Brunswick, NJ: Transaction Books.

    Google Scholar 

  • Lipset, S. M. & Schneider, W. (1983).The confidence gap: Business, labor, and government in the public mind. New York: The Free Press.

    Google Scholar 

  • Longmire, D. R. & Sims, B. A. (1995).The 1995 crime poll: Texas and the nation. Huntsville, TX: Sam Houston State University.

    Google Scholar 

  • Marenin, O. (1983a). Voting on the police: Support and interest in a small community.Journal of Police Science and Administration, 11, 97–103.

    Google Scholar 

  • Marenin, O. (1983b). Supporting the local police: The differential group basis of varieties of support.Police Studies, 6, 50–56.

    Google Scholar 

  • Mastrofski, S. (1981). Surveying clients to assess police performance: Focusing on the police-citizen encounter.Evaluation Review, 5, 397–408.

    Article  Google Scholar 

  • McDowall, D. & Loftin, C. (1983). Collective security and the demand for legal handguns.American Journal of Sociology, 88, 1146–1161.

    Article  Google Scholar 

  • Mirande, A. (1980). Fear of crime and fear of the police in a Chicano community.Sociology and Social Research, 64, 528–541.

    Google Scholar 

  • Murphy, D. W. & Worrall, J. L. (1998).The impact of officer residency requirements on public perceptions of the police. Paper presented at the 35th annual meeting of the Academy of Criminal Justice Sciences, Albuquerque, NM.

  • O’Brien, J. T. (1978). Public attitudes toward the police.Journal of Police Science and Administration, 6, 303–310.

    Google Scholar 

  • Parks, R. B. (1984). Linking objective and subjective measures of performance.Public Administration Review, 44, 118–127.

    Article  Google Scholar 

  • Peak, K. J. (1997).Policing America: Methods, issues, challenges. Upper Saddle River, NJ: Prentice Hall.

    Google Scholar 

  • Preiss, J. & Ehrlich, H. (1958).An examination of role theory: The case of state police. Lincoln, NE: University of Nebraska Press.

    Google Scholar 

  • Reisig, M. D. & Correia, M. E. (1997). Public evaluations of police performance: An analysis across three levels of policing.Policing: An International Journal of Police Strategies and Management, 20, 311–325.

    Article  Google Scholar 

  • Sagi, D. & Wellford, C. (1968). Age composition and patterns of change in criminal statistics.Journal of Criminal Law, Criminology, and Police Science, 59, 29–35.

    Article  Google Scholar 

  • Scaglion, R. & Condon, R. (1980). The structure of black and white attitudes toward the police.Human Organization, 39, 280–283.

    Google Scholar 

  • Schwartz, A. & Clarren, S. (1978).The Cincinnati team policing experiment: A technical report. Washington D.C.: Government Printing Office.

    Google Scholar 

  • Skogan, W. G. (1975). Public policy and public evaluations of criminal justice system performance. In J. A. Gardiner and M. A. Mulkey (Eds.),Crime and criminal justice (pp. 189–210). Lexington, KY: D.C. Heath.

    Google Scholar 

  • Skogan, W. G. (1987).Disorder and community decline. Evanston, IL: Center for Urban Affairs and Policy Research, Northwestern University.

    Google Scholar 

  • Smith, D. & Uchida, C. (1988). The social organization of self-help: A study of defensive weapon ownership.American Sociological Review, 53, 94–102.

    Article  Google Scholar 

  • Smith, P. & Hawkins, R. (1973). Victimization, types of citizen-police contacts, and attitudes toward the police.Law and Society Review, 8, 135–152.

    Article  Google Scholar 

  • Thurman, Q. C. & Reisig, M. (1996). Community-oriented research in an era of community-oriented policing.American Behavioral Scientist, 39, 570–586.

    Article  Google Scholar 

  • Vedder, C. & Keller, O. (1965). The police and middle class conflicts.Police, 9, 6–8.

    Google Scholar 

  • Walker, D., Richardson, R., Williams, O., Denyer, T., & McGaughey, S. (1972). Contact and support: An empirical assessment of public attitudes toward the police and the courts.North Carolina Law Review, 51, 43–79.

    Google Scholar 

  • Weisheit, R., Wells, E., & Falcone, D. (1995).Crime and policing in rural and small-town America: An overview of the issues. Washington D.C: U.S. Department of Justice.

    Google Scholar 

  • Wellford, C. (1973). Age composition and the increase in recorded crime.Criminology, 11, 61–70.

    Article  Google Scholar 

  • White, M. E. & Menke, B. A. (1978). A critical analysis of surveys of public opinions toward police agencies.Journal of Police Science and Administration, 6, 204–218.

    Google Scholar 

  • Wilson, J. Q. (1985).Thinking about crime. New York: Vintage.

    Google Scholar 

  • Winfree, T. & Griffiths, C. (1977). Adolescent attitudes toward the police. In T. Ferdinand (ed.),Juvenile delinquency: Little brother grows up (pp. 79–99). Beverly Hills, CA: Sage Publications.

    Google Scholar 

  • Wirths, C. (1958). The development of attitudes toward law enforcement.Police, 3, 50–52.

    Google Scholar 

  • Wycoff, M. & Skogan, W. (1993).Community Policing in Madison: Quality from the inside out. Rockville, MD: National Institute of Justice.

    Google Scholar 

  • Zambie, E. & Annesley, P. (1987). Some determinants of public attitudes toward the police.Journal of Police Science and Administration, 15, 285–290.

    Google Scholar 

  • Zevitz, R. G. & Rettammel, R. J. (1990). Elderly attitudes about police service.American Journal of Police, 9, 25–39.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to John L. Worrall.

Additional information

Thanks go to Dennis Longmire, Barbara Sims, and Timothy Flanagan for providing the data used in this study.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Worrall, J.L. Public perceptions of police efficacy and image: The “fuzziness” of support for the police. Am J Crim Just 24, 47–66 (1999). https://doi.org/10.1007/BF02887617

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF02887617

Keywords

Navigation