Skip to main content
Log in

Public opinion and heuristic processing of source cues

  • Published:
Political Behavior Aims and scope Submit manuscript

Abstract

If the American citizen is capable of constructing reliable political judgments without engaging in extensive cognitive deliberation, then criticism that public opinion is largely vacuous in character may overstate the implications of a politically inattentive citizenry. Heuristic processing, reliance on simple rules of judgment, provides a cognitive mechanism that may enable citizens to advance informed yet efficient issue appraisals. More specifically, application of heuristic processing to source cues—references to prominent political leaders—can allow individuals to extend evaluations of those leaders to the policies and issues with which they are associated. In this paper, discussion of heuristic principles of judgment facilitates specification of the expected relationship between source cues and two component processes of individual-level public opinion: opinion holding and opinion direction. Separate quasi-experimental analyses yield evidence consistently supportive of the heuristic perspective.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Axsom, Danny, Yates, Suzanne, and Chaiken, Shelly (1987). Audience response as a heuristic cue in persuasion.Journal of Personality and Social Psychology 53: 30–40.

    Google Scholar 

  • Berelson, Bernard, Lazarsfeld, Paul and McPhee, William (1954).Voting: A Study of Opinion Formation in a Presidential Campaign. Chicago: University of Chicago Press.

    Google Scholar 

  • Brady, Henry E., and Sniderman, Paul M. (1985). Attitude attribution: A group basis for political reasoning.American Political Science Review 79: 1061–1078.

    Google Scholar 

  • Campbell, Angus, Converse, Philip E., Miller, Warren E., and Stokes, Donald E. (1960).The American Voter. New York: Wiley.

    Google Scholar 

  • Carmines, Edward G., and Kuklinski, James H. (1990). Incentives, opportunities, and the logic of public opinion in American political representation. In John A. Ferejohn and James H. Kuklinski (eds.),Information and Democratic Processes. Urbana, Ill.: University of Illinois Press.

    Google Scholar 

  • Chaiken, Shelly (1987). The heuristic model of persuasion. In Mark P. Zanna, James M. Olson, and C. Peter Herman (eds.),Social Influence: The Ontario Symposium Vol. 5. Hillsdale, N.J.: Lawrence Erlbaum Associates, Publishers.

    Google Scholar 

  • Chaiken, Shelly (1980). Heuristic versus systematic information processing and the use of source versus messages cues in persuasion.Journal of Personality and Social Psychology 39: 752–766.

    Google Scholar 

  • Chaiken, Shelly, and Stangor, Charles (1987). Attitudes and attitude change.Annual Review of Psychology 38: 575–630.

    Google Scholar 

  • Chaiken, Shelly, Liberman, Akiva, and Eagly, Alice H. (1989). Heuristic and systematic processing within and beyond the persuasion context. In James S. Uleman and John A. Bargh (eds.),Unintended Thought: Limits of Awareness, Intention, and Control. New York: Guilford.

    Google Scholar 

  • Converse, Philip E. (1970). Attitudes and non-attitudes: Continuation of a dialogue. In Edward R. Tufte (ed.),The Quantitative Analysis of Social Problems. Reading, Mass.: Addison-Wesley Publishing Company.

    Google Scholar 

  • Converse, Philip E. (1964). The nature of belief systems in mass publics. In David Apter (ed.),Ideology and Discontent. New York: Free Press.

    Google Scholar 

  • Downs, Anthony (1957).An Economic Theory of Democracy. New York: Harper and Row.

    Google Scholar 

  • Dubois, Philip L. (1984). Voting cues in nonpartisan trial court elections: A multivariate assessment.Law & Society Review 18: 397–436.

    Google Scholar 

  • Dubois, Philip L. (1980). Public participation in trial court elections.Law and Policy 2: 133–160.

    Google Scholar 

  • Fiske, Susan T., and Taylor, Shelley E. (1984).Social Cognition. New York: Random House.

    Google Scholar 

  • Hurwitz, Jon, and Peffley, Mark (1990). Public images of the Soviet Union: The impact of foreign policy attitudes.Journal of Politics 52: 2–28.

    Google Scholar 

  • Hurwitz, Jon, and Peffley, Mark (1987). How are foreign policy attitudes structured?: A hierarchical model.American Political Science Review 81: 1099–1120.

    Google Scholar 

  • Johnson, Charles A., Schaefer, Roger C., and McKnight, R. Neal (1978). The salience of judicial candidates and elections.Social Science Quarterly 59: 371–378.

    Google Scholar 

  • Kahneman, Daniel, Slovic Paul, and Tversky, Amos (eds.) (1982).Judgment Under Uncertainty: Heuristics and Biases. Cambridge: Cambridge University Press.

    Google Scholar 

  • Kinder, Donald R. (1983). Diversity and complexity in American public opinion. In Ada W. Finifter (ed.),Political Science: The State of the Discipline. Washington: The American Political Science Association.

    Google Scholar 

  • Kinder, Donald R., and Sears, David O. (1983). Public opinion and political action. In Gardner Lindzey and Elliot Aronson (eds.),The Handbook of Social Psychology (third edition). Reading, Mass.: Addison-Wesley.

    Google Scholar 

  • Kuklinski, James H., Metlay, Daniel S., and Kay, W. D. (1982). Citizen knowledge and choices on the complex issue of nuclear energy.American Journal of Political Science 26: 615–42.

    Google Scholar 

  • Kuklinski, James H., Riggle, Ellen, Ottati, Victor, Schwarz, Norbert, and Wyer, Robert S., Jr. 1991. The cognitive and affective bases of political tolerance judgments.American Journal of Political Science 35: 1–27.

    Google Scholar 

  • Lovrich, Nicholas P., Jr., and Sheldon, Charles H. (1983). Voters in contested, nonpartisan judicial elections: A responsible electorate or a problematic public?Western Political Quarterly 36: 241–256.

    Google Scholar 

  • Mondak, Jeffery J. (1993). Source cues and policy approval: The cognitive dynamics of public support for the Reagan agenda.American Journal of Political Science, 186–212.

  • Neuman, W. Russell (1986).The Paradox of Mass Politics: Knowledge and Opinion in the American Electorate. Cambridge, Mass.: The Harvard University Press.

    Google Scholar 

  • Ottati, V., Fishbein, M., and Middlestadt, S. E. (1988). Determinants of voters' beliefs about the candidates' stands on the issues: The role of evaluative bias heuristics and the candidates' expressed message.Journal of Personality and Social Psychology 55: 517–529.

    Google Scholar 

  • Ottati, Victor C. (1990). Determinants of political judgments: The joint influence of normative and heuristic rules of inference.Political Behavior 12: 159–179.

    Google Scholar 

  • Ottati, Victor C., and Wyer, Robert S., Jr. (1990). The cognitive mediators of political choice: Toward a comprehensive model of political information processing. In John A. Ferejohn and James H. Kuklinski, (eds.),Information and Democratic Processes. Urbana: University of Illinois Press.

    Google Scholar 

  • Page, Benjamin I., and Shapiro, Robert Y. (1992).The Rational Public: Fifty Years of Trends in Americans' Policy Preferences, Chicago: The University of Chicago Press.

    Google Scholar 

  • Peffley, Mark, and Hurwitz, Jon (1985). A hierarchical model of attitude constraint.American Journal of Political Science 29: 871–890.

    Google Scholar 

  • Petty, Richard E., and Cacioppo, John T. (1986).Communication and Persuasion: Central and Peripheral Routes to Attitude Change. New York: Springer-Verlag.

    Google Scholar 

  • Popkin, Samuel L. (1991). The reasoning voter: Communication and persuasion in presidential campaigns, Chicago: The University of Chicago Press.

    Google Scholar 

  • Rahn, Wendy M. (1989). The role of partisan stereotypes in information processing about political candidates. Presented at the annual meeting of the American Political Science Association, Atlanta.

  • Riggle, Ellen D. (1992). Cognitive strategies and candidate evaluations.American Politics Quarterly 20: 227–246.

    Google Scholar 

  • Riggle, Ellen D., Ottati, Victor C., Wyer, Robert S., Kuklinski, James, and Schwarz, Norbert (1992). Bases of Political Judgments: The Role of Stereotypic and Nonstereotypic Information.Political Behavior 14: 67–87.

    Google Scholar 

  • Shapiro, Robert Y., Young, John T., Patterson, Kelly D., Blumenfeld, Jill E., Cifu, Doublas A., Offenhartz, Sara M., and Tsekerides, Ted E. (1991). Media influences on support for presidential candidates in primary elections: Theory, method, and evidence.International Journal of Public Opinion Research 3: 340–365.

    Google Scholar 

  • Sigelman, Lee, and Yanarella, Ernest J. (1986). Public information on public information: A multivariate analysis.Social Science Quarterly 67: 402–410.

    Google Scholar 

  • Simon, Herbert A. (1957).Models of Man. New York: Wiley.

    Google Scholar 

  • Smith, Eric R. A. N., and Squire, Peverill (1990). The effects of prestige names in question wording.Public Opinion Quarterly 54: 97–116.

    Google Scholar 

  • Sniderman, Paul M., Brody, Richard A., and Tetlock Philip E. (1991).Reasoning and Choice: Explorations in Political Psychology. Cambridge: Cambridge University Press.

    Google Scholar 

  • Squire, Peverill, and Smith, Eric R. A. N. (1988). The effect of partisan information on voters in nonpartisan elections.Journal of Politics 50: 169–179.

    Google Scholar 

  • Tversky, Amos, and Kahneman, Daniel (1982). Judgments of and by representativeness. InJudgment Under Uncertainty: Heuristics and Biases. Daniel Kahneman, Paul Slovic, and Amos Tversky (eds.), Cambridge: Cambridge University Press.

    Google Scholar 

  • Tversky, Amos, and Kahneman, Daniel (1974). Judgment under uncertainty: Heuristics and biases.Science 185: 1124–1131.

    Google Scholar 

  • Wilson, Timothy D., and Schooler, Jonathan W. (1991). Thinking too much: Introspection can reduce the quality of preferences and decisions.Journal of Personality and Social Psychology 60: 181–192.

    Google Scholar 

  • Yeric, Jerry L., and Todd, John R. (1989).Public Opinion: The Visible Politics (second edition), Itasca, Ill.: F. E. Peacock Publishers, Inc.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

Mondak, J.J. Public opinion and heuristic processing of source cues. Polit Behav 15, 167–192 (1993). https://doi.org/10.1007/BF00993852

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF00993852

Keywords

Navigation