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Values, Technology and Work

  • Book
  • © 1981

Overview

Authors:
  1. Enid Mumford

    1. Manchester Business School, UK

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Part of the book series: Information Systems (INSY, volume 3)

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Table of contents (12 chapters)

  1. Front Matter

    Pages I-X
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  2. Introduction

    • Enid Mumford
    Pages 1-8

  3. What are Values?

    • Enid Mumford
    Pages 9-23

  4. Theoretical Tools

    • Enid Mumford
    Pages 24-59

  5. Systems Designers: Their Values and Philosophy

    • Enid Mumford
    Pages 60-88

  6. The Research Situations, Research Methodology and Framework of Analysis of the Case Studies

    • Enid Mumford
    Pages 89-97

  7. The Two Industrial Firms: A. Chemco Distribution Services Department

    • Enid Mumford
    Pages 98-130

  8. The Industrial Firms: B. Asbestos Ltd.

    • Enid Mumford
    Pages 131-160

  9. The Government Department: The Inland Revenue Centre 1

    • Enid Mumford
    Pages 161-191

  10. The International Bank

    • Enid Mumford
    Pages 192-226

  11. Conclusions on Systems Design in the Two Firms, the Government Department and the International Bank

    • Enid Mumford
    Pages 227-230

  12. Values and the Change Process

    • Enid Mumford
    Pages 231-278

  13. The Management of Future Technology: A Problem of Uncertain Visions and Values

    • Enid Mumford
    Pages 279-284

  14. Back Matter

    Pages 285-318
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Keywords

About this book

This book describes the experiences of four organizations who tried to introduce new computer systems in a humanistic manner so that human as well as business gains would be derived from the introduction of technology. All four paid a great deal of attention to identifying efficiency and job satisfaction needs and to design­ ing the technical system and its surrounding organizational context in such a way that these needs could be effectively met. Nevertheless, as with all major change, the change process was difficult and demanding and considerable management skill and insight was required before successful systems were implemented. The author set out to identify the extent to which the values of the different groups involved in the design process influenced the way in which computer systems were designed and implemented. She also wished to establish the extent to which the values of technical systems designers, user management and user clerks converged or diverged in the change process. It is hoped that the ideas set out here will contribute both to a greater theoretical understanding of the in­ fluences which affect technical change and to the practical design of humanistic computer systems. The research was carried out in three large government de­ partments, two industrial firms and an international bank. Two of the govern­ ment departments asked for their data to remain confidential and so these are not described in detail in the book. The book is in twelve chapters.

Authors and Affiliations

  • Manchester Business School, UK

    Enid Mumford

Bibliographic Information

  • Book Title: Values, Technology and Work

  • Authors: Enid Mumford

  • Series Title: Information Systems

  • DOI: https://doi.org/10.1007/978-94-009-8343-4

  • Publisher: Springer Dordrecht

  • eBook Packages: Springer Book Archive

  • Copyright Information: E. Mumford 1981

  • Hardcover ISBN: 978-90-247-2562-5Due: 31 August 1981

  • Softcover ISBN: 978-94-009-8345-8Published: 10 October 2011

  • eBook ISBN: 978-94-009-8343-4Published: 07 March 2013

  • Edition Number: 1

  • Number of Pages: X, 318

  • Topics: Philosophy of Technology

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