Abstract
Prior research has separately examined the influences of facial expressions (e.g., happy versus sad facial expressions) and facial appearance (e.g., cuteness and attractiveness) on empathy and donations. It has not been clear whether and how happiness and cuteness interact in influencing empathy and donations. Through four experiments where photographs of needy children with happy and sad facial expressions are used, the current research demonstrates that cuteness mediates the impact of happiness on empathy and donations. Specifically, happy expressions lead to greater perceived cuteness and in turn the greater cuteness leads to greater empathy and charitable donations. In other words, the current research shows the serial mediation of cuteness and empathy in the relationship between happiness and donations.
Similar content being viewed by others
Notes
Written permission was obtained to use the photographs in Baberini et al. (2015).
The license for using the thirty photographs was purchased at Shutter Stock (www.shutterstock.com).
References
Ashar, Y. K., Andrews-Hanna, J. R., Yarkoni, T., Sills, J., Halifax, J., Dimidjian, S., & Wager, T. D. (2016). Effects of compassion meditation on a psychological model of charitable donation. Emotion, 16(5), 691.
Ashar, Y. K., Andrews-Hanna, J. R., Dimidjian, S., & Wager, T. D. (2017). Empathic care and distress: Predictive brain markers and dissociable brain systems. Neuron, 94(6), 1263–1273.
Baberini, M., Coleman, C.-L., Slovic, P., & Västfjäll, D. (2015). Examining the effects of photographic attributes on sympathy, emotions, and donation behavior. Visual Communication Quarterly, 22(2), 118–128.
Batson, C. D., O’Quin, K., Fultz, J., Vanderplas, M., & Isen, A. M. (1983). Influence of self-reported distress and empathy on egoistic versus altruistic motivation to help. Journal of Personality and Social Psychology, 45(3), 706.
Batson, C. D., Fultz, J., & Schoenrade, P. A. (1987). Distress and empathy: Two qualitatively distinct vicarious emotions with different motivational consequences. Journal of Personality, 55(1), 19–39.
Batson, C. D., Dyck, J. L., Brandt, J. R., Batson, J. G., Powell, A. L., McMaster, M. R., & Griffitt, C. (1988). Five studies testing two new egoistic alternatives to the empathy-altruism hypothesis. Journal of Personality and Social Psychology, 55(1), 52.
Bekkers, R. (2006). Traditional and health-related philanthropy: The role of resources and personality. Social Psychology Quarterly, 69(4), 349–366.
Burt, C. D., & Strongman, K. (2005). Use of images in charity advertising: Improving donations and compliance rates. International Journal of Organisational Behaviour, 8(8), 571–580.
Cao, X., & Jia, L. (2017). The effects of the facial expression of beneficiaries in charity appeals and psychological involvement on donation intentions. Nonprofit Management and Leadership, 27(4), 457–473.
Chin, S. F., Wade, T. J., & French, K. (2006). Race and facial attractiveness: Individual differences in perceived adoptability of children. Journal of Cultural and Evolutionary Psychology, 4(3–4), 215–229.
Coke, J. S., Batson, C. D., & McDavis, K. (1978). Empathic mediation of helping: A two-stage model. Journal of Personality and Social Psychology, 36(7), 752.
Cryder, C., Botti, S., & Simonyan, Y. (2017). The charity beauty premium: Satisfying donors’“want” versus “should” desires. Journal of Marketing Research, 54(4), 605–618.
Dyck, E. J., & Coldevin, G. (1992). Using positive vs. negative photographs for third-world fund raising. Journalism Quarterly, 69(3), 572–579.
Fisher, R. J., & Ma, Y. (2014). The price of being beautiful: Negative effects of attractiveness on empathy for children in need. Journal of Consumer Research, 41(2), 436–450.
Fultz, J., Batson, C. D., Fortenbach, V. A., McCarthy, P. M., & Varney, L. L. (1986). Social evaluation and the empathy–altruism hypothesis. Journal of Personality and Social Psychology, 50(4), 761.
Glocker, M. L., Langleben, D. D., Ruparel, K., Loughead, J. W., Gur, R. C., & Sachser, N. (2009). Baby schema in infant faces induces cuteness perception and motivation for caretaking in adults. Ethology, 115(3), 257–263.
Golle, J., Probst, F., Mast, F. W., & Lobmaier, J. S. (2015). Preference for cute infants does not depend on their ethnicity or species: Evidence from hypothetical adoption and donation paradigms. PLoS One, 10(4), e0121554.
Hayes, A. F. (2017). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford Publications.
Hildebrandt, K. A. (1983). Effect of facial expression variations on ratings of infants’ physical attractiveness. Developmental Psychology, 19(3), 414.
Jang, H. (2021). The effect of children’s facial expressions in eliciting benevolent behavior for child sponsorships versus one-time donations. Journal of Social Marketing, .
Keating, C. F., Randall, D. W., Kendrick, T., & Gutshall, K. A. (2003). Do babyfaced adults receive more help? The (cross-cultural) case of the lost resume. Journal of Nonverbal Behavior, 27(2), 89–109.
Keltner, D., & Bonanno, G. A. (1997). A study of laughter and dissociation: Distinct correlates of laughter and smiling during bereavement. Journal of Personality and Social Psychology, 73(4), 687.
Lee, S., Winterich, K. P., & Ross, W. T. (2014). I’m moral, but I won’t help you: The distinct roles of empathy and justice in donations. Journal of Consumer Research, 41(3), 678–696.
Lishner, D. A., Oceja, L. V., Stocks, E. L., & Zaspel, K. (2008). The effect of infant-like characteristics on empathic concern for adults in need. Motivation and Emotion, 32(4), 270–277.
Lorenz, K. (1943). Die angeborenen formen möglicher erfahrung. Zeitschrift für Tierpsychologie, 5(2), 235–409.
Mehu, M., Little, A. C., & Dunbar, R. I. (2007). Duchenne smiles and the perception of generosity and sociability in faces. Journal of Evolutionary Psychology, 5(1), 183–196.
Mueser, K. T., Grau, B. W., Sussman, S., & Rosen, A. J. (1984). You’re only as pretty as you feel: Facial expression as a determinant of physical attractiveness. Journal of Personality and Social Psychology, 46(2), 469.
O’Doherty, J., Winston, J., Critchley, H., Perrett, D., Burt, D. M., & Dolan, R. J. (2003). Beauty in a smile: The role of medial orbitofrontal cortex in facial attractiveness. Neuropsychologia, 41(2), 147–155.
Otta, E., Abrosio, F. F. E., & Hoshino, R. L. (1996). Reading a smiling face: Messages conveyed by various forms of smiling. Perceptual and Motor Skills, 82(3_suppl), 1111–1121.
Power, T. G., Hildebrandt, K. A., & Fitzgerald, H. E. (1982). Adults’ responses to infants varying in facial expression and perceived attractiveness. Infant Behavior and Development, 5(1), 33–44.
Reis, H. T., Wilson, I. M., Monestere, C., Bernstein, S., Clark, K., Seidl, E., Franco, M., Gioioso, E., Freeman, L., & Radoane, K. (1990). What is smiling is beautiful and good. European Journal of Social Psychology, 20(3), 259–267.
Small, D. A., & Verrochi, N. M. (2009). The face of need: Facial emotion expression on charity advertisements. Journal of Marketing Research, 46(6), 777–787.
Toi, M., & Batson, C. D. (1982). More evidence that empathy is a source of altruistic motivation. Journal of Personality and Social Psychology, 43(2), 281.
Volk, A. A., Lukjanczuk, J. M., & Quinsey, V. L. (2005). Influence of infant and child facial cues of low body weight on adults’ ratings of adoption preference, cuteness, and health. Infant Mental Health Journal: Official Publication of The World Association for Infant Mental Health, 26(5), 459–469.
Author information
Authors and Affiliations
Corresponding author
Additional information
Publisher’s note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
About this article
Cite this article
Jang, H. Cuteness mediates the effect of happy facial expressions on empathy and charitable donations. Int Rev Public Nonprofit Mark 19, 675–689 (2022). https://doi.org/10.1007/s12208-021-00322-2
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s12208-021-00322-2