Abstract
E-commerce sites have been doing profitable business since their induction in high-speed and secured networks. Moreover, they continue to influence consumers through various methods. One of the most effective methods is the e-commerce review rating system, in which consumers provide review ratings for the products used. However, almost all e-commerce review rating systems are unable to provide cumulative review ratings. Furthermore, review ratings are influenced by positive and negative malicious feedback ratings, collectively called false reviews. In this paper, we proposed an e-commerce review system framework developed using the cumulative sum method to detect and remove malicious review ratings.
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Acknowledgements
This project was supported by the Deanship of Scientific Research at Prince Sattam Bin Abdulaziz University under the research project # 2017/01/7977.
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Kolhar, M. E-commerce Review System to Detect False Reviews. Sci Eng Ethics 24, 1577–1588 (2018). https://doi.org/10.1007/s11948-017-9959-2
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DOI: https://doi.org/10.1007/s11948-017-9959-2