Skip to main content
Log in

Linking Ethical Leadership to Employees’ Organizational Citizenship Behavior: Testing the Multilevel Mediation Role of Organizational Concern

  • Published:
Journal of Business Ethics Aims and scope Submit manuscript

Abstract

This study empirically examined the propositions that ethical leadership is related to employees’ organizational citizenship behavior (OCB) through two psychological mechanisms: (a) a social learning mechanism, where employees emulate their supervisor’s behavior such as caring about their organization; and (b) a social exchange mechanism that links ethical leadership to perceived procedural justice and employee’s organizational concern. Our theoretical model was tested using data collected from employees in a pharmaceutical retail chain company. Analyses of multisource time-lagged data from 93 team supervisors and 486 employees showed that supervisors’ and employees’ organizational concern sequentially mediated the relationship between ethical leadership and employee OCB. It was also found that the link between ethical leadership and employee OCB was sequentially mediated by perceived procedural justice and employee’s organizational concern. Theoretical and practical implications of these findings are discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2

Similar content being viewed by others

Notes

  1. More information about the R program could be found at http://www.quantpsy.org.

References

  • Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice-Hall.

    Google Scholar 

  • Bauer, D. J., Preacher, K. J., & Gil, K. M. (2006). Conceptualizing and testing random indirect effects and moderated mediation in multilevel models: New procedures and recommendations. Psychological Methods, 11, 142–163. doi:10.1037/1082-989X.11.2.142.

    Article  Google Scholar 

  • Blau, P. (1964). Exchange and power in social life. New York: Wiley.

    Google Scholar 

  • Boehm, S. A., & Dwertmann, D. G. (2015). Forging a single-edged sword: Facilitating positive age and disability diversity effects in the workplace through leadership, positive climates, and HR practices. Work, Aging and Retirement, 1(1), 41–63. doi:10.1093/workar/wau008.

    Article  Google Scholar 

  • Bolino, M. C., & Turnley, W. H. (2003). Going the extra mile: Cultivating and managing employee citizenship behavior. Academy of Management Executive, 17, 60–82. doi:10.5465/AME.2003.10954754.

    Article  Google Scholar 

  • Brislin, R. W. (1980). Translation and content analysis of oral and written material. In H. C. Triandis & J. W. Berry (Eds.), Handbook of cross-cultural psychology (pp. 398–444). Boston, MA: Allyn & Bacon.

    Google Scholar 

  • Brown, M. E. (2007). Misconceptions of ethical leadership: How to avoid potential pitfalls. Organizational Dynamics, 36, 140–155. doi:10.1016/j.orgdyn.2007.03.003.

    Article  Google Scholar 

  • Brown, M. E., & Treviño, L. K. (2006). Ethical leadership: A review and future directions. The Leadership Quarterly, 17, 595–616. doi:10.1016/j.leaqua.2006.10.004.

    Article  Google Scholar 

  • Brown, M. E., Treviño, L. K., & Harrison, D. A. (2005). Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes, 97, 117–134. doi:10.1016/j.obhdp.2005.03.002.

    Article  Google Scholar 

  • Chen, G., Kirkman, B. L., Kanfer, R., Allen, D., & Rosen, B. (2007). A multilevel study of leadership, empowerment, and performance in teams. Journal of Applied Psychology, 92, 331–346. doi:10.1037/0021-9010.92.2.331.

    Article  Google Scholar 

  • Colquitt, J. A., Conlon, D. G., Wesson, M. J., Porter, K. O. L. H., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425–445. doi:10.1037/0021-9010.86.3.425.

    Article  Google Scholar 

  • De Hoogh, A. H. B., & Den Hartog, D. N. (2008). Ethical and despotic leadership, relationships with leader’s social responsibility, top management team effectiveness and subordinates’ optimism: A multi-method study. The Leadership Quarterly, 19, 297–311. doi:10.1016/j.leaqua.2008.03.002.

    Article  Google Scholar 

  • Folger, R., & Kass, E. E. (2000). Social comparison and fairness: A counterfactual simulations perspective. In J. Suls & L. Wheeler (Eds.), Handbook of social comparison: Theory and research (pp. 423–441)., The Plenum series in social/clinical psychology Dordrecht: Kluwer Academic Publishers.

    Chapter  Google Scholar 

  • Groves, K. S., & LaRocca, M. A. (2011). An empirical study of leader ethical values, transformational and transactional leadership, and follower attitudes toward corporate social responsibility. Journal of Business Ethics, 103, 511–528. doi:10.1007/s10551-011-0877-y.

    Article  Google Scholar 

  • Halbesleben, J. R. B., Bowler, W. M., Bolino, M. C., & Turnley, W. H. (2010). Organizational concern, prosocial values, or impression management? How supervisors attribute motives to organizational citizenship behavior. Journal of Applied Social Psychology, 40, 1450–1489. doi:10.1111/j.1559-1816.2010.00625.x.

    Article  Google Scholar 

  • Jordan, J., Brown, M. E., Treviño, L. K., & Finkelstein, S. (2013). Someone to look up to: Executive–follower ethical reasoning and perceptions of ethical leadership. Journal of Management, 39, 660–684. doi:10.1177/0149206311398136.

    Article  Google Scholar 

  • Kalshoven, K., Den Hartog, D. N., & De Hoogh, A. H. B. (2011). Ethical leadership at work questionnaire (ELW): Development and validation of a multidimensional measure. The Leadership Quarterly, 22, 51–69. doi:10.1016/j.leaqua.2010.12.007.

    Article  Google Scholar 

  • Kirkman, B. L., Chen, G., Farh, J., Chen, Z. X., & Lowe, K. B. (2009). Individual power distance orientation and follower reactions to transformational leaders: A cross-level, cross-cultural examination. Academy of Management Journal, 52, 744–764. doi:10.5465/AMJ.2009.43669971.

    Article  Google Scholar 

  • Laczniak, G. R., & Inderrieden, E. J. (1987). The influence of stated organizational concern upon ethical decision making. Journal of Business Ethics, 6, 297–307. doi:10.1007/BF00382939.

    Article  Google Scholar 

  • Lavelle, J. J. (2010). What motivates OCB? Insights from the volunteerism literature. Journal of Organizational Behavior, 31, 918–923. doi:10.1002/job.644.

    Article  Google Scholar 

  • Loi, R., Lam, L. W., & Chan, K. W. (2012). Coping with job insecurity: The role of procedural justice, ethical leadership and power distance orientation. Journal of Business Ethics, 108, 361–372. doi:10.1007/s10551-011-1095-3.

    Article  Google Scholar 

  • Mayer, D. M., Aquino, K., Greenbaum, R. L., & Kuenzi, M. (2012). Who displays ethical leadership, and why does it matter? An examination of antecedents and consequences of ethical leadership. Academy of Management Journal, 55, 151–171. doi:10.5465/amj.2008.0276.

    Article  Google Scholar 

  • Mayer, D. M., Kuenzi, M., Greenbaum, R., Bardes, M., & Salvador, R. B. (2009). How low does ethical leadership flow? Test of a trickle-down model. Organizational Behavior and Human Decision Processes, 108, 1–13. doi:10.1016/j.obhdp.2008.04.002.

    Article  Google Scholar 

  • McCann, J., & Holt, R. (2009). Ethical leadership and organizations: An analysis of leadership in the manufacturing industry based on the perceived leadership integrity scale. Journal of Business Ethics, 87, 211–220. doi:10.1007/s10551-008-9880-3.

    Article  Google Scholar 

  • Mo, S. J., Wang, Z. M., Akrivou, K., & Booth, S. (2012). Look up, look around: Is there anything different about team-level OCB in China? Journal of Management & Organization, 18, 833–844.

    Article  Google Scholar 

  • Moon, H., Kamdar, D., Mayer, D. M., & Takeuchi, R. (2008). Me or we? The role of personality and justice as other-centered antecedents to innovative citizenship behaviors within organizations. Journal of Applied Psychology, 93, 84–94. doi:10.1037/0021-9010.93.1.84.

    Article  Google Scholar 

  • Moorman, R. H., Blakely, G. L., & Niehoff, B. P. (1998). Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behavior? Academy of Management Journal, 41, 351–357. doi:10.2307/256913.

    Article  Google Scholar 

  • Muthen, L. K., & Muthen, B. O. (2007). Mplus user’s guide (5th ed.). Los Angeles, CA: Author.

    Google Scholar 

  • Neubert, M. J., Carlson, D. S., Kacmar, K. M., Roberts, J. A., & Chonko, L. B. (2009). The virtuous influence of ethical leadership behavior: Evidence from the field. Journal of Business Ethics, 90, 157–170. doi:10.1007/s10551-009-0037-9.

    Article  Google Scholar 

  • Neubert, M. J., & Roberts, J. A. (2013). The influence of ethical leadership and regulatory focus on employee outcomes. Business Ethics Quarterly, 23, 269–296. doi:10.5840/beq201323217.

    Article  Google Scholar 

  • Organ, D. W. (1990). The motivational basis of organizational citizenship behavior. In B. M. Staw & L. L. Cummings (Eds.), Research in organizational behavior (Vol. 12, pp. 43–72). Greenwich, CT: JAI Press.

    Google Scholar 

  • Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48, 775–802. doi:10.1111/j.1744-6570.1995.tb01781.x.

    Article  Google Scholar 

  • Pearce, C. L., & Herbik, P. A. (2004). Citizenship behavior at the team level of analysis: The effects of team leadership, team commitment, perceived team support, and team size. The Journal of Social Psychology, 144, 293–310. doi:10.3200/SOCP.144.3.293-310.

    Article  Google Scholar 

  • Perrewe, P. L., & Zellars, K. L. (1999). An examination of attributions and emotions in the transactional approach to the organizational stress process. Journal of Organizational Behavior, 20, 739–752. doi:10.1002/(SICI)1099-1379.

    Article  Google Scholar 

  • Piccolo, R. F., Greenbaum, R., Den Hartog, D. N., & Folger, R. (2010). The relationship between ethical leadership and core job characteristics. Journal of Organizational Behavior, 31, 259–278. doi:10.1002/job.627.

    Article  Google Scholar 

  • Podsakoff, P., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work team performance. Journal of Applied Psychology, 82, 262–270. doi:10.1037/0021-9010.82.2.262.

    Article  Google Scholar 

  • Podsakoff, P. M., MacKenzie, S. B., Lee, J., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 65, 539–569. doi:10.1146/annurev-psych-120710-100452.

    Article  Google Scholar 

  • Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviors. Leadership Quarterly, 1, 107–142. doi:10.1016/1048-9843(90)90009-7.

    Article  Google Scholar 

  • Podsakoff, P., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513–563. doi:10.1177/014920630002600307.

    Article  Google Scholar 

  • Preacher, K. J., & Kelly, K. (2011). Effect size measures for mediation models: Quantitative strategies for communicating indirect effects. Psychological Methods16(2), 93–115. doi:10.1037/a0022658.

  • Preacher, K. J., Zyphur, M. J., & Zhang, Z. (2010). A general multilevel SEM framework for assessing multilevel mediation. Psychological Methods, 15, 209–233. doi:10.1037/a0020141.

    Article  Google Scholar 

  • Resick, C. J., Hargis, M. B., Shao, P., & Dust, S. B. (2013). Ethical leadership, moral equity judgments, and discretionary workplace behavior. Human Relations, 66, 951–972. doi:10.1007/s10551-013-1869-x.

    Article  Google Scholar 

  • Rioux, S. M., & Penner, L. A. (2001). The cause of organizational citizenship behavior: A motivational analysis. Journal of Applied Psychology, 86(6), 1306–1314. doi:10.1037//0021-9010.86.6.1306.

    Article  Google Scholar 

  • Robinson, S. L., & Morrison, E. W. (1995). Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior. Journal of Organizational Behavior, 16, 289–298. doi:10.1002/job.4030160309.

    Article  Google Scholar 

  • Sama, L. M., & Shoaf, V. (2008). Ethical leadership for the professions: Fostering a moral community. Journal of Business Ethics, 78, 39–46. doi:10.1007/s10551-006-9309-9.

    Article  Google Scholar 

  • Schaubroeck, J. M., Hannah, S. T., Avolio, B. J., Kozlowski, S. J., Lord, R. G., Treviño, L. K., et al. (2012). Embedding ethical leadership within and across organizational levels. Academy of Management Journal, 55, 1053–1078. doi:10.5465/amj.2011.0064.

    Article  Google Scholar 

  • Sharif, M. M., & Scandura, T. A. (2014). Do perceptions of ethical conduct matter during organizational change? Ethical leadership and employee involvement. Journal of Business Ethics, 124, 185–196. doi:10.1007/s10551-013-1869-x.

    Article  Google Scholar 

  • Shin, Y. Y. (2012). CEO ethical leadership, ethical climate, climate strength, and collective organizational citizenship behavior. Journal of Business Ethics, 108, 299–312. doi:10.1007/s10551-011-1091-7.

    Article  Google Scholar 

  • Tan, H. H., & Tan, M. L. (2008). Organizational citizenship behavior and social loafing: The role of personality, motives, and contextual factors. The Journal of Psychology, 142, 89–108. doi:10.3200/JRLP.142.1.89-112.

    Article  Google Scholar 

  • Toor, S. R., & Ofori, G. (2009). Ethical leadership: Examining the relationships with full range leadership model, employee outcomes, and organizational culture. Journal of Business Ethics, 90, 533–547. doi:10.1007/s10551-009-0059-3.

    Article  Google Scholar 

  • Treviño, L. K., Brown, M., & Hartman, L. P. (2003). A qualitative investigation of perceived executive ethical leadership: Perceptions from inside and outside the executive suite. Human Relations, 56, 5–37. doi:10.1177/0018726703056001448.

    Article  Google Scholar 

  • Treviño, L. K., Hartman, L. P., & Brown, M. (2000). Moral person and moral manager: How executives develop a reputation for ethical leadership. California Management Review, 42, 128–142.

    Article  Google Scholar 

  • Walumbwa, F. O., Hartnell, C. A., & Oke, A. (2010). Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: A cross-level investigation. Journal of Applied Psychology, 95, 517–529. doi:10.1037/a0018867.

    Article  Google Scholar 

  • Walumbwa, F. O., Mayer, D. M., Wang, P., Wang, H., Workman, K., & Christensen, A. L. (2011). Linking ethical leadership to employee performance: The roles of leader-member exchange, self-efficacy, and organizational identification. Organizational Behavior and Human Decision Processes, 115, 204–213. doi:10.1016/j.obhdp.2010.11.002.

    Article  Google Scholar 

  • Zhang, X. J., Walumbwa, F. O., Aryee, S., & Chen, Z. X. (2013). Ethical leadership, employee citizenship and work withdrawal behaviors: Examining mediating and moderating processes. The Leadership Quarterly., 24, 284–297. doi:10.1016/j.leaqua.2012.11.008.

    Article  Google Scholar 

  • Zoghbi-Manrique-de-Lara, P., & Suarez-Acosta, M. (2013). Employees’ reactions to peers’ unfair treatment by supervisors: The role of ethical leadership. Journal of Business Ethics,. doi:10.1007/s10551-013-1778-z.

    Google Scholar 

Download references

Acknowledgments

This research was supported in part by Grant No. 71302102 awarded to Shenjiang Mo and Grant No. 71425004 awarded to Junqi Shi from the Natural Social Science Foundation of China, the Fundamental Research Funds for the Central Universities and Grant No. NCET-13-0611 awarded to Junqi Shi from the Program for New Century Excellent Talents in University.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Junqi Shi.

Appendix

Appendix

See Tables 1 and 2.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Mo, S., Shi, J. Linking Ethical Leadership to Employees’ Organizational Citizenship Behavior: Testing the Multilevel Mediation Role of Organizational Concern. J Bus Ethics 141, 151–162 (2017). https://doi.org/10.1007/s10551-015-2734-x

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10551-015-2734-x

Keywords

Navigation