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‘Facebook Is My Guerrilla’: On Ways in Which Social Networks Co-create Illness Experiences of Persons with Rare/Atypical Symptoms

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Navigating Digital Health Landscapes

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Abstract

This chapter reports on Simenc’s ethnography conducted in Slovenia from January 2016 till December 2017. The analysis focuses on a woman, ‘Eva’. It concerns her health narrative and the author’s observations of her everyday (invisible) struggles and (visible) articulations on Facebook, in the processes of getting a sense of what her symptoms meant, an accurate medical diagnoses and treatment and support in the medical system. The analysis of the case opens up a window towards a better understanding of the process behind becoming an expert/empowered patient through daily experience of rare disease and the emerging dynamics between lay and professional knowledge.

What is more, the detailed excursion into a specific case tries to make meaningful sense of everyday practices and motivations that shape the emergence of the expert patient today, where social media (in this case Facebook) are seen as an important public arena for patients’ actions and articulations of resistance to established power relations within biomedicine. Eva is one of the loud voices, pioneers and examiners of the different future. She is loudly disrupting established medical authorities, calling for paradigmatic shifts in medical practice and research. She calls for more inclusion of experiential patients’ knowledge into medical practice and research. She is not an isolated case.

The analysis approaches Eva’s narrative within the context of the present Slovenian public health environment and draws on Barth’s (Current Anthropology, 43(1), 1–18, 2002) understanding of knowledge as an embodied, situated and contextual concept. The chapter aims to give a fresh perspective to our understanding of the relational and ontological complexity of contemporary illness experience. Creativity of users/patients mediated through Facebook during the process of illness experience is emphasized.

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Notes

  1. 1.

    Research ‘Health in the Pocket and on the Internet’ was financed by the Slovenian research agency.

  2. 2.

    The use of Facebook in Slovenia is similar to many other countries: despite its controversy and scandals with data manipulations, privacy issues, financial orientations, and so on, this social network remains on the pedestal. Facebook statistics shows that in a country of 2 million population, 960,000 users logged in at least once in June 2019. To obtain as up-to-date data as possible, I used a trick: I started creating a fictive Facebook ad. In the section about potential reach of the ‘ad’, I saw how many users in all age groups are on the platform in Slovenia. Numbers are in line with available, but three-year-old statistics: Facebook in Slovenia has 833,500 users, and 70% of them are daily users (Media+, Valicon 2016).

  3. 3.

    The name of the artist, ’Eva’,cannot be revealed. Full anonymity in the interpretation of the research findings has been assured.

  4. 4.

    The name of the disease is not stated due to data protection of participants in the research. If the disease had been revealed, the founder of a specific Facebook group could easily be traced down and identified.

  5. 5.

    See Petrović-Šteger (2016) for insight into some aspects of Serbian contemporary healthcare sphere.

  6. 6.

    Despite a series of, mildly said, unfortunate events in the medical system, Eva articulated some optimism and positive episodes as well. ‘Today, I am much more experienced as I was at my first cancer episode. I do not expect any emotional comfort, nor answers to my questions by the medical doctors anymore… On the other hand, there is always somebody in the medical system, usually a woman, a nurse, a cleaner, never mail doctor, who comforts me, gives me courage and emotional support. These are extremely beautiful moments. What I want to say is, the situation is never completely hopeless. And I know there are different medical doctors in the system, Maybe it is only my shitty luck I always get the bad ones’.

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Acknowledgement

I would like to express my deepest gratitude to ‘Eva’. Her cooperation and straightforward narrative made this article possible.

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Šimenc, J. (2021). ‘Facebook Is My Guerrilla’: On Ways in Which Social Networks Co-create Illness Experiences of Persons with Rare/Atypical Symptoms. In: Svalastog, A.L., Gajović, S., Webster, A. (eds) Navigating Digital Health Landscapes. Health, Technology and Society. Palgrave Macmillan, Singapore. https://doi.org/10.1007/978-981-15-8206-6_9

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  • DOI: https://doi.org/10.1007/978-981-15-8206-6_9

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