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Decision Discovery in Business Processes

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Encyclopedia of Big Data Technologies

Synonyms

Decision mining; Rule mining

Definition

In the context of business process analytics, decision discovery is the problem of discovering the set of rules that are de-facto used to make decisions in a business process, by analyzing event logs recording past executions of the process.

Overview

The execution of business processes typically follow some decisions that determine, within the multiple alternative executions, how to carry on executions of the process. These decisions are defined over the characteristics of the single instances (e.g. loan’s amount, applicant’s or patient’s age). This chapter reports on different approaches to discover these decision rules when unknown to process stakeholders. Most of these techniques in fact leverage on machine-learning. A number of successful real-life case-study applications are discussed along with the open-source tools that were used.

Introduction

The main focus of automatic process discovery has traditionally been in the realm of...

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Correspondence to Massimiliano de Leoni or Felix Mannhardt .

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Leoni, M.d., Mannhardt, F. (2018). Decision Discovery in Business Processes. In: Sakr, S., Zomaya, A. (eds) Encyclopedia of Big Data Technologies. Springer, Cham. https://doi.org/10.1007/978-3-319-63962-8_96-1

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  • DOI: https://doi.org/10.1007/978-3-319-63962-8_96-1

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