Abstract
Modelling the performance of human operators as an integral part of a system is becoming a vital problem to process plant designers. Reviews of major system failures and accidents repeatedly find that the human element plays a major role in 50–70% of the cases (Cornell, 1968. Rasmussen, 1969. Scott, 1971). The increasing reliability and safety requirements caused by the rapid growth in production unit size force the designer to include consideration of abnormal plant conditions due to failures of extremely low probability. For such tasks the operator will not be able to compensate design deficiencies by his great adaptability, and the interface design cannot evolve through trial and error. This situation is further accentuated by the rapid development of data processing and display equipment with potential for very complex man-machine interaction.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Bruner, J.S., Goodnow, J.J. and Austin, G.A. (1956), A Study of Thinking. Wiley, New York.
Bugelsky, B.R. (l970), Words and Things and Images. Am. Psychol., 25, 1002–1012.
Cornell, C.E. (1968), Minimizing Human Errors. Space Aeronautics, 49, March, 72–81.
Lashley, K.S. (1942), The Problem of Cerebral Organisation in Vision. In: Visual Mechanisms, H. Klüver (ed.), Cattell, Lancaster.
Lashley, K.S. (1951), The Problem of Serial Order in Behaviour. In: Cerebral Mechanisms in Behaviour, L.A. Jeffress (ed.). Wiley, New York.
Luria, A.R. (1969), The Mind of a Mnemonist. Jonathan Cape, London.
Miller, G.A. (1956), The Magical Number Seven Plus or Minus Two. Psychol. Rev. 63, 81–97.
Newell, A. and Simon, H.A. (1972), Human Problem Solving. Prentice Hall, New Jersey.
Piaget, J. and Inhelder, B. (1973), Memory and Intelligence. Routledge and Kegan Paul, London.
Pribram, K.H. (1966), Some Dimensions of Remembering. In: Macromolecules and Behaviour, J. Gaito (ed.). Appleton, New York.
Rasmussen, J. (1969), Man-Machine Communication in the Light of Accident Records. Int. Symp. on M-M Systems, Cambridge. IBE Conf. Records No. 69 (58-MMS. Vol 3).
Rasmussen, J. and Jensen, A. (1974), Mental Procedures in Real Life Tasks: A Case Study of Electronic Trouble Shooting. Ergonomics, 17, No. 3, 293–307.
Rasmussen, J. (1974), The Human Data Processor as a System Component. Bits and Pieces of a Model, Risø-M-1722.
Scott, R.L. (1971), A Review of Safety Related Occurrences in Nuclear Reactors From 1967–1970. ORNL-TM-3435.
Tversky, A. and Kahneman, D. (1974), Judgement under Uncertainty: Heuristics and Biases. Science, 185, 1124–1131.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1976 Plenum Press, New York
About this chapter
Cite this chapter
Rasmussen, J. (1976). Outlines of a Hybrid Model of the Process Plant Operator. In: Sheridan, T.B., Johannsen, G. (eds) Monitoring Behavior and Supervisory Control. NATO Conference Series, vol 1. Springer, Boston, MA. https://doi.org/10.1007/978-1-4684-2523-9_31
Download citation
DOI: https://doi.org/10.1007/978-1-4684-2523-9_31
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4684-2525-3
Online ISBN: 978-1-4684-2523-9
eBook Packages: Springer Book Archive