Overview
Management—the professional administration of business concerns, public undertakings and organizations in general—is a topical subject, particularly in relation to health and healthcare services. This chapter will explore why this topic should form part of the health studies curriculum for students, regardless of their professional background or personal inclination to be involved in management. The chapter outlines some of the major theoretical concepts relating to organization and management studies and applies these to the National Health Service (NHS) in the UK. The NHS is a unique organization with a huge and diverse remit and workforce, and its scale of operations means that many different organizational and management styles have been tried and tested. Part 1 focuses on theories relating to organizations and how they operate within a broad political and policy context. Part 2 discusses different management theories and models and their relevance to the NHS, and it also discusses contemporary issues such as what best motivates workers and how leaders can enthuse their staff. The chapter concludes with a case study on the development of a local obesity strategy.
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Further Reading
Buchanan, D. A., & Huczinsky, A. A. (2019). Organisational Behaviour (10th ed.). Prentice Hall.
Clearly written exploration of leadership and management theory related to leading for health and wellbeing.
Hatch, M. J. (2018). Organization Theory: Modern, Symbolic and Postmodern Perspectives (4th ed.). Oxford University Press.
Interesting analysis of different perspectives on organizations. Discusses the ways in which organizations can be analysed including as social structures or cultures and looks at key concepts such as decision-making, power and change.
Mullins, L. J. (2019). Management and Organisational Behaviour (12th ed.). Pearson. Major text dealing with all the management theories and thinking, historic and current. Does not deal specifically with the health service.
Taylor, V. (2013). Leading for Health and Well-Being. Learning Matters/Sage.
Multidisciplinary text that focuses on the behaviour of organizations and the role of management.
Walshe, K., & Smith, J. (2016). Healthcare Management. McGraw-Hill/Open University.
Explores core concepts and debates in a readable and accessible manner.
Resources
The King’s Fund is an excellent source of publications on health services change, leadership and reform. See, for example, The King’s Fund (2012) Leadership and Engagement for Improvement in the NHS: Together We Can. www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/leadership-for-engagement-improvement-nhs-final-review2012.pdf
The Leadership Academy includes information on the healthcare leadership model, which has been developed to help staff who work in health and care to become better leaders as well as a wide-ranging programme of development targeted at all potential leaders working within the NHS. The site includes resources such as 360 degree tools and assessment frameworks, as well as information about courses and development activities for staff.
Multidisciplinary text that focuses on the behaviour of organizations and the role of management.
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Taylor, V., Scott, H., Walter, M. (2022). Organization and Management of Health and Healthcare. In: Naidoo, J., Wills, J. (eds) Health Studies. Palgrave Macmillan, Singapore. https://doi.org/10.1007/978-981-16-2149-9_11
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