Inclusion of persons with disability (PWDs) to the society is one of the important Sustainable Development Goals advocated by the United Nations. An inclusive built environment facilitates their full participation and enjoyment of equal opportunities. To this end, it is necessary to remove the “manageable” environmental obstacles in our buildings. While many previous studies worked on inclusive design of built environment, little emphasis has been placed on the management issues. In particular, PWDs have often been ignored in the formulation and execution of crisis management or evacuation plan. Against this background, this chapter aims to provide a preliminary inquiry into how PWDs are treated in the context of disaster preparedness. Data were collected in Hong Kong through a survey on 16 residential developments and 8 in-depth interviews with PWDs and property managers. It is found that in none of the 16 residential developments investigated the property management agent had kept a register of residents with disabilities who might help in case of emergency or disaster (like flooding, fire, or terrorist attack). There was no clearly written protocol or manual for the property management personnel on how to assist these residents to evacuate from the buildings. No training was offered to the property management personnel to raise their disability awareness. The interviewed PWDs expressed that they were never told what they should do in case of emergency. Drawing on the research findings, this chapter makes a number of recommendations for achieving disability equality in the local property management sector.
- Disability awareness
- Disability discrimination
- Disability inequality
- Disaster preparedness
- Inclusive built environment
- Property management
This is a preview of subscription content, access via your institution.
Achora, S., & Kamanyire, J. K. (2016). Disaster preparedness: Need for inclusion in undergraduate nursing education. Sultan Qaboos University Medical Journal, 16(1), e15–e19.
Alexander, D. (2005). Towards the development of a standard in emergency planning. Disaster Prevention and Management, 14(2), 158–175.
Alexander, D. (2015). Disability and disaster: An overview. In I. Kelman & L. M. Stough (Eds.), Disability and disaster: Explorations and exchanges (pp. 15–29). Palgrave Macmillan.
Allan, P., & Bryant, M. (2012). Resilience as a framework for urbanism and recovery. Journal of Landscape Architecture, 6(2), 34–45.
American Red Cross. (2006). Disaster preparedness for seniors by seniors. American Red Cross.
Awotona, A. (2016). Design for disaster preparation and mitigation. In M. Kanaani & D. Kopec (Eds.), The Routledge companion for architecture design and practice (pp. 339–360). Routledge.
Bay of Plenty Civil Defence Emergency Management Group. (2009). Disaster preparedness for people with disabilities. Bay of Plenty Civil Defence Emergency Management Group.
Bethel, J. W., Foreman, A. N., & Burke, S. C. (2011). Disaster preparedness among medically vulnerable populations. American Journal of Preventive Medicine, 40(2), 139–143.
Buildings Department. (1997). Design manual: Barrier free access 1997. Buildings Department.
Buildings Department. (2008). Design manual: Barrier free access 2008. Buildings Department.
Buildings Department. (2015). Code of practice for fire safety in buildings 2011 (October 2015 version). Buildings Department.
Buildings Department. (2021). Design manual: Barrier free access 2008 (2021 edition). Buildings Department.
Census and Statistics Department. (2021). Special topics report no. 63: Persons with disabilities and chronic diseases. Census and Statistics Department.
Diab, G. M., & Mabrouk, S. M. (2015). The effect of guidance booklet on knowledge and attitudes of nurses regarding disaster preparedness at hospitals. Journal of Nursing Education and Practice, 5(9), 17–31.
Dupre, K., & Bischeri, C. (2020). The architecture of resilience in rural towns. International Journal of Architectural Research – Archnet, 14(2), 187–202.
Egodage, N., Abdeen, F. N., & Sridarran, P. (2020). Fire emergency evacuation procedures for differently-abled community in high-rise buildings. Journal of Facilities Management, 18(5), 505–519.
Fox, M. H., White, G. W., Rooney, C., & Rowland, J. L. (2007). Disaster preparedness and response for persons with mobility impairments. Journal of Disability Policy Studies, 17(4), 196–205.
François-Xavier Bagnoud Center for Health and Human Rights. (2016). Disaster preparedness in Hong Kong. François-Xavier Bagnoud Center for Health and Human Rights, Harvard University.
Fung, O. W. M., Loke, A. Y., & Lai, C. K. Y. (2008). Disaster preparedness among Hong Kong nurses. Journal of Advanced Nursing, 62(6), 698–703.
Han, Z., Wang, H., Du, Q., & Zeng, Y. (2017). Natural hazards preparedness in Taiwan: A comparison between households with and without disabled members. Health Security, 15(6), 575–581.
Hardy, V., Roper, K. O., & Kennedy, S. (2009). Emergency preparedness and disaster recovery in the US post 9/11. Journal of Facilities Management, 7(3), 212–223.
Koo, J., Kim, Y. S., Kim, B.-I., & Christensen, K. M. (2013). A comparative study of evacuation strategies for people with disabilities in high-rise building evacuation. Expert Systems with Applications, 40(2), 408–417.
Kyle, R. C. (2005). Property management. Dearborn Real Estate Education.
Lee, J.-S. (2016). A comparative study on the evacuation preparedness and guidelines for peoples with disability. Journal of the Korea Academia-Industrial Cooperation Society, 17(2), 470–478.
McDermott, S., Martin, K., & Gardner, J. D. (2016). Disaster response for people with disability. Disability and Health Journal, 9, 183–185.
National Fire Protection Association. (2016). Emergency evacuation planning guide for people with disabilities. National Fire Protection Association.
Nazli, N. N. N. N., Sipon, S., & Radzi, H. M. (2014). Analysis of training needs in disaster preparedness. Procedia – Social and Behavioral Sciences, 140, 576–580.
O’Brien, G., O’Keefe, P., Gadema, Z., & Swords, J. (2010). Approaching disaster management through social learning. Disaster Prevention and Management, 19(4), 498–508.
Payant, R. P. (2016). Emergency management for facility and property managers. McGraw-Hill Education.
Samsuddin, N. M., Takim, R., Nawawi, A. H., & Alwee, S. N. A. S. (2018). Disaster preparedness attributes and hospital’s resilience in Malaysia. Procedia Engineering, 212, 371–378.
Sawalha, I. H. (2020). A contemporary perspective on the disaster management cycle. Foresight, 22(4), 469–482.
Schnitker, L., Fielding, E., MacAndrew, M., Beattie, E., Li, D., & FitzGerald, G. (2019). A national survey of aged care facility managers’ views of preparedness for natural disasters relevant to residents with dementia. Australasian Journal on Ageing, 38(3), 182–189.
Shen, H.-M., Tu, K.-J., & Chiang, T.-Y. (2021). Establish a customer property service strategy framework. International Journal of Strategic Property Management, 25(3), 204–215.
Smith, D. L., & Notaro, S. J. (2009). Personal emergency preparedness for people with disabilities from the 2006–2007 Behavioral Risk Factor Surveillance System. Disability and Health Journal, 2(2), 86–94.
Smith, D. L., & Notaro, S. J. (2015). Is emergency preparedness a “disaster” for people with disabilities in the US? Results from the 2006–2012 Behavioral Risk Factor Surveillance System (BRFSS). Disability and Society, 30(3), 410–418.
Tomio, J., Sato, H., & Mizumura, H. (2012). Disparity in disaster preparedness among rheumatoid arthritis patients with various general health, functional, and disability conditions. Environmental Health and Preventive Medicine, 17, 322–331.
United Nations. (2006). Convention on the Rights of Persons of Disabilities. United Nations.
World Health Organization. (2021). Disability and health. Available at https://www.who.int/news-room/fact-sheets/detail/disability-and-health
Yau, Y., & Ho, D. C. W. (2019). Evaluation of property management agent performance: A novel empirical model. In O. L. Emeagwali & H. Y. Aljuhamni (Eds.), Strategic management: A dynamic view (pp. 43–60). InTechOpen.
Yau, Y., & Lau, W. K. (2016). Property management, disability awareness and inclusive built environment. Property Management, 34(5), 434–447.
Editors and Affiliations
Section Editor information
© 2023 Springer Nature Singapore Pte Ltd.
About this entry
Cite this entry
Yau, Y. (2023). Disaster Preparedness, Disability Awareness, and Disability Inequality: A Study of Hong Kong’s Property Management Sector. In: Singh, A. (eds) International Handbook of Disaster Research. Springer, Singapore. https://doi.org/10.1007/978-981-16-8800-3_101-1
Publisher Name: Springer, Singapore
Print ISBN: 978-981-16-8800-3
Online ISBN: 978-981-16-8800-3
eBook Packages: Springer Reference Business and ManagementReference Module Humanities and Social Sciences