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The Moderating Effects of Coping Mechanisms and Resources in the Context of Workplace Bullying, Emotional Abuse and Harassment

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Pathways of Job-related Negative Behaviour

Part of the book series: Handbooks of Workplace Bullying, Emotional Abuse and Harassment ((HWBEAH,volume 2))

Abstract

A particular research line on workplace bullying, emotional abuse and harassment investigates the moderating role of coping mechanisms and resources either in the development of these situations at work or in attenuating (i.e. decreasing) versus amplifying (i.e. increasing) their negative outcomes. This chapter summarizes the current state of the art regarding these studies by presenting an overview of the available international literature on this topic. First, we give a general overview of the definitions and classifications as related to coping mechanisms and resources. Second, we discuss the moderating role of coping mechanisms in the associations between antecedents and workplace bullying on the one hand and in the associations between bullying and its outcomes on the other hand, as detected in research to date. We conclude that most problem-focused coping mechanisms attenuated both associations, while most emotion-focused coping mechanisms amplified both associations. Third, we review the literature enhancing insight into coping resources that moderate the associations between antecedents and bullying or between bullying and its outcomes. This leads us to identify several personal (e.g. “self-efficacy”), job-related (e.g. “autonomy”) and organizational (e.g. “psychosocial safety climate”) coping resources that seem to attenuate these associations. However, we also detect some personal coping resources in the literature (e.g. “social anxiety” and “external locus of control”) that may amplify the association between workplace bullying and its negative outcomes. Relying on current knowledge as well as gaps, we conclude with avenues for future research and guidelines for practice.

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Authors and Affiliations

  1. Knowledge, Information and Research Centre (IDEWE, External Service for Prevention and Protection at Work), Leuven, Belgium

    Whitney Van den Brande

  2. Research Centre for Work and Organization Studies, KU Leuven, Brussels, Belgium

    Whitney Van den Brande & Elfi Baillien

  3. Research Group Occupational & Organizational Psychology and Professional Learning, KU Leuven, Leuven, Belgium

    Whitney Van den Brande

  4. Department of Psychology, University of the Witwatersrand, Johannesburg, South Africa

    Colleen Bernstein

  5. Department of Psychosocial Science, University of Bergen, Bergen, Norway

    Iselin Reknes & Elfi Baillien

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  1. Whitney Van den Brande
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  2. Colleen Bernstein
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  3. Iselin Reknes
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  4. Elfi Baillien
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Correspondence to Whitney Van den Brande .

Editor information

Editors and Affiliations

  1. Organizational Behaviour (OB), Indian Institute of Management Organizational Behaviour (OB), Ahmedabad, India

    Premilla D'Cruz

  2. Organizational Behaviour, Indian Institute of Management Ahmedabad Organizational Behaviour, Ahmedabad, India

    Ernesto Noronha

  3. Faculty of Economics and Business, KU Leuven Faculty of Economics and Business, Brussels, Brussels Hoofdst.ge., Belgium

    Elfi Baillien

  4. School of Management, North Shore MSC, Massey University School of Management, North Shore MSC, Auckland, New Zealand

    Bevan Catley

  5. The University of Winnipeg, Winnipeg, MB, Canada

    Karen Harlos

  6. Department of Psychology, University of Copenhagen Department of Psychology, Copenhagen, Denmark

    Annie Hogh

  7. Gemzoe Consult, Aarhus, Denmark

    Eva Gemzoe Mikkelsen

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Van den Brande, W., Bernstein, C., Reknes, I., Baillien, E. (2018). The Moderating Effects of Coping Mechanisms and Resources in the Context of Workplace Bullying, Emotional Abuse and Harassment. In: D'Cruz, P., et al. Pathways of Job-related Negative Behaviour. Handbooks of Workplace Bullying, Emotional Abuse and Harassment, vol 2. Springer, Singapore. https://doi.org/10.1007/978-981-10-6173-8_7-1

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  • DOI: https://doi.org/10.1007/978-981-10-6173-8_7-1

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