The BESTBOT Project

  • Oliver BendelEmail author
  • David Studer
  • Bradley Richards
Living reference work entry
Part of the Springer Reference Geisteswissenschaften book series (SPREFGEIST)


The young discipline of machine ethics both studies and creates moral (or immoral) machines. The BESTBOT is a chatbot that recognizes problems and conditions of the user with the help of text analysis and facial recognition and reacts morally to them. It can be seen as a moral machine with some immoral implications. The BESTBOT has two direct predecessor projects, the GOODBOT and the LIEBOT. Both had room for improvement and advancement; thus, the BESTBOT project used their findings as a basis for its development and realization. Text analysis and facial recognition in combination with emotion recognition have proven to be powerful tools for problem identification and are part of the new prototype. The BESTBOT enriches machine ethics as a discipline and can solve problems in practice. At the same time, with new solutions of this kind come new problems, especially with regard to privacy and informational autonomy, which information ethics must deal with.


Machine ethics Robot ethics Information ethics Artificial intelligence Robotics Chatbots Human-computer interaction 


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Copyright information

© Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature 2020

Authors and Affiliations

  1. 1.School of BusinessUniversity of Applied Sciences and Arts Northwestern SwitzerlandWindischSwitzerland
  2. 2.Zühlke GroupSchlierenSwitzerland
  3. 3.Institute for Information SystemsSchool of Business FHNWOltenSwitzerland

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