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Smart Services und ihr Einfluss auf die Wertschöpfung und Geschäftsmodelle von Unternehmen

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Handbuch Digitale Wirtschaft

Part of the book series: Springer Reference Wirtschaft ((SRW))

Zusammenfassung

In den letzten Jahren wurde die Digitalisierung verstärkt vor dem Hintergrund des Internets der Dinge betrachtet, bei dem jegliche Bestandteile des täglichen Lebens zu intelligenten Objekten (Smart Products) werden und mit dem Internet verbunden sind. Aufbauend auf den Smart Products entstehen neue digitale Dienstleistungen, sogenannte Smart Services. Mit diesen intelligenten Dienstleistungen werden völlig neue Wertschöpfungspotenziale erschlossen, die sich ebenfalls auf die Geschäftsmodelle von Unternehmen auswirken. Ziel dieses Beitrages ist es, einerseits einen allgemeinen Einstieg in den Themenkomplex der Smart Services zu bieten und selbige andererseits spezifisch vor dem Hintergrund ihres Wertschöpfungspotenzials für Geschäftsmodelle und Ökosysteme näher zu beleuchten.

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Notes

  1. 1.

    https://nest.com/de/.

  2. 2.

    https://www.amazon.de/.

  3. 3.

    Der Begriff Smart Grid steht hierbei für ein intelligentes Stromnetz, das in der Lage ist, bidirektionale Informationen zu verarbeiten (Farhangi 2010).

  4. 4.

    http://rockethome-smarthome.de/loesungen.

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Authors and Affiliations

  1. ERCIS – European Research Center for Information Systems, Westfälische Wilhelms-Universität Münster, Münster, Deutschland

    Ute Paukstadt

  2. paluno – The Ruhr Institute for Software Technology, Universität Duisburg-Essen, Essen, Deutschland

    Gero Strobel & Stefan Eicker

  3. ERCIS – European Research Center for Information Systems, Westfälische Wilhelms-Universität Münster, Münster, Deutschland

    Jörg Becker

Authors
  1. Ute Paukstadt
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  2. Gero Strobel
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  3. Stefan Eicker
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  4. Jörg Becker
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Correspondence to Gero Strobel .

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  1. Universität Duisburg-Essen, Essen, Germany

    Tobias Kollmann

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Paukstadt, U., Strobel, G., Eicker, S., Becker, J. (2019). Smart Services und ihr Einfluss auf die Wertschöpfung und Geschäftsmodelle von Unternehmen. In: Kollmann, T. (eds) Handbuch Digitale Wirtschaft. Springer Reference Wirtschaft . Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-17345-6_83-1

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