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Performance Improvement

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Synonyms

Continuous process improvement; Continuous quality improvement; Human factors; Lean; Process improvement; Quality assurance; Quality circles; Quality control; Quality improvement; Six Sigma; Total quality improvement; Total quality leadership; Total quality management

Definition

Quality Care

Quality care is defined as care that is timely, effective, patient centered, efficient, equitable, and safe (IOM, Crossing Quality Chasm 2001; Lighter 2011). The American College of Surgeons Committee on Trauma (ACS-COT) mandates that trauma programs should have a goal to provide efficacious and evidence-based care, with operational processes that promote patient safety while being cost-effective (2006). Trauma systems use performance improvement programs to systematically monitor, evaluate, and improve quality of care. Moreover, ACS-COT emphasizes the overlap between performance and patient safety. As a result, mature trauma centers are required to establish performance improvement and...

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References

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Correspondence to Gina M. Berg .

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© 2015 Springer-Verlag Berlin Heidelberg

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Berg, G.M., Nyberg, S.M. (2015). Performance Improvement. In: Papadakos, P.J., Gestring, M.L. (eds) Encyclopedia of Trauma Care. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29613-0_350

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  • DOI: https://doi.org/10.1007/978-3-642-29613-0_350

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-29611-6

  • Online ISBN: 978-3-642-29613-0

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