Skip to main content

Servant Leadership Across Cultures

  • Living reference work entry
  • First Online:
The Palgrave Handbook of Workplace Spirituality and Fulfillment

Abstract

Servant leadership is a rapidly growing and influential research and practice domain (Roberts, Christian scripture and human resource management: building a path to servant leadership through faith. Palgrave Macmillan, New York, 2015). The contemporary focus on servant leadership was given impetus by the work of Robert Greenleaf (Servant leadership: a journey into the nature of legitimate power and greatness. Paulist Press, New York, 1977). As the research on servant leadership expands globally, this chapter explores the generalizability and potentially external validity of servant leadership across cultures. The first section reviews the conceptual definitions of servant leadership followed by how those attributes are reflected in four of the world’s major religions: Judaism, Christianity, Islam, and Buddhism – a reinforcement of their universality. The second section of the chapter reviews the empirical data by summarizing the results of 104 US and international studies that generated 213 dependent variable measures. The breadth of the favorable influence of servant leadership practices on outcomes is consistent and impressive with 209 of the 213 (98.1%) of the dependent variable effects of servant leadership in the positive direction. Only 1.9% were nonsignificant. Even allowing for publication bias, these are very impressive results. The results are equally impressive when the US and global studies are compared. All 100% of the United Sates and 96.2% of the international studies manifested positive outcomes. Interestingly, all four of the nonsignificant studies were international. There are 25 nations represented with the preponderance of the studies from the United States (41.3%) followed by China (16.5%), Turkey (6.4%), the Netherlands (3.7%), Canada (2.8%), and Iran (2.8). The data clearly reinforces an increasing global scope of research interest in servant leadership and its degree of influence.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

References

  • Abu Bakar H, McCann RM (2016) The mediating effect of leader–member dyadic communication style agreement on the relationship between servant leadership and group-level organizational citizenship behavior. Manag Commun Q 30(1):32–58. https://doi.org/10.1177/0893318915601162

    Article  Google Scholar 

  • Ayers M (2006) Towards a theology of leadership. J Biblic Perspect Leadersh 1(1):3–27

    Google Scholar 

  • Babakus E, Yavas U, Ashill NJ (2011) Service worker burnout and turnover intentions: roles of person-job fit, servant leadership, and customer orientation. Serv Mark Q 32(1):17–31

    Article  Google Scholar 

  • Bal Taştan S, Kalafatoğlu Y (2015) An investigation of the moderating effect of work exhaustion on the relationship between perceived servant leadership and organizational commitment. Suleyman Demirel Univ J Faculty Econ Admin Sci 20(3):307–328

    Google Scholar 

  • Bande B, Fernández-Ferrín P, Varela JA, Jaramillo F (2015) Emotions and salesperson propensity to leave: the effects of emotional intelligence and resilience. Ind Mark Manag 44:142–153. https://doi.org/10.1016/j.indmarman.2014.10.011

    Article  Google Scholar 

  • Bande B, Fernández-Ferrín P, Varela-Neira C, Otero-Neira C (2016) Exploring the relationship among servant leadership, intrinsic motivation and performance in an industrial sales setting. J Bus Ind Mark 31(2):219–231. https://doi.org/10.1108/JBIM-03-2014-00

    Article  Google Scholar 

  • Barbuto JE, Wheeler DW (2006) Scale development and construct clarification of servant leadership. Group Org Manag 31:300–326

    Article  Google Scholar 

  • Begzadeh S, Nedaei M (2017) The relationship between servant leadership with organizational trust and employee empowerment in the social security organization of Ardabil. Int J Manage Account Econ 4(3):270–281

    Google Scholar 

  • Bekker CJ (2006) The Philippians hymn (2:5–11) as an early mimetic Christological model of Christian leadership in Roman Philippi. Servant Leadership Roundtable, Virginia Beach

    Google Scholar 

  • Bekker C (2010) A modest history of the concept of service as leadership in four religious traditions. In: van Dierendonck D, Patterson K (eds) Servant leadership: developments in theory and research. Palgrave Macmillan, New York, pp 55–66

    Chapter  Google Scholar 

  • Black GL (2010) Correlational analysis of servant leadership and school climate. Cathol Educ J Inq Pract 13(4):437–466

    Google Scholar 

  • Boone LW, Makhani S (2012) Five necessary attitudes of a servant leader. Rev Bus 33(1):83–96

    Google Scholar 

  • Bouzari M, Karatepe OM (2017) Test of a mediation model of psychological capital among hotel salespeople. Int J Contemp Hosp Manag 29(8):2178–2197. https://doi.org/10.1108/IJCHM-01-2016-0022

    Article  Google Scholar 

  • Burton LJ, Welty Peachey J, Wells JE (2017) The role of servant leadership in developing an ethical climate in sport organizations. J Sport Manag 31(3):229–240. https://doi.org/10.1123/jsm.2016-0047

    Article  Google Scholar 

  • Carter D, Baghurst T (2014) The influence of servant leadership on restaurant employee engagement. J Bus Ethics 124(3):453–464

    Article  Google Scholar 

  • Cerit Y (2009) The effects of servant leadership behaviors of school principals on teachers’ job satisfaction. Educ Manag Admin Leadersh 37(5):600–623

    Article  Google Scholar 

  • Chan SH, Mak W (2014) The impact of servant leadership and subordinates’ organizational tenure on trust in leader and attitudes. Pers Rev 43(2):272–287

    Article  Google Scholar 

  • Chatbury AA, Beaty DD, Kriek HS (2011) Servant leadership, trust and implications for the “base-of-the-pyramid” segment in South Africa. S Afr J Bus Manag 42(4):57–61

    Google Scholar 

  • Chen Z, Zhu J, Zhou M (2015) How does a servant leader fuel the service fire? a multilevel model of servant leadership, individual self identity, group competition climate, and customer service performance. J Appl Psychol 100(2):511–521. https://doi.org/10.1037/a0038036

    Article  Google Scholar 

  • Chiniara M, Bentein K (2016) Linking servant leadership to individual performance: differentiating the mediating role of autonomy, competence and relatedness need satisfaction. Leadersh Q 27(1):124–141. https://doi.org/10.1016/j.leaqua.2015.08.004

    Article  Google Scholar 

  • Choudhary A, Akhtar S, Zaheer A (2013) Impact of transformational and servant leadership on organizational performance: a comparative analysis. J Bus Ethics 116(2):433–440. https://doi.org/10.1007/s10551-012-1470-8

    Article  Google Scholar 

  • Chughtai AA (2016) Servant leadership and follower outcomes: mediating effects of organizational identification and psychological safety. J Psychol 150(7):866–880. https://doi.org/10.1080/00223980.2016.1170657

    Article  Google Scholar 

  • Chung JY, Jung CS, Kyle GT, Petrick JF (2010) Servant leadership and procedural justice in the US national park service: the antecedents of job satisfaction. J Park Recreat Adm 28(3):1–15

    Google Scholar 

  • Dal L, Çorbacioğlu S (2014) Hizmetkar liderlik davranişlari ve lider-uye etkileşimi ilişkisi: bir devlet Üniversitesi Üzerine Araştirma (Turkish). Suleyman Demirel Univ J Faculty Econ Adm Sci 19(4):287–310

    Google Scholar 

  • De Clercq D, Bouckenooghe D, Raja U, Matsyborska G (2014) Servant leadership and work engagement: the contingency effects of leader-follower social capital. Hum Resour Dev Q 25(2):183–212

    Article  Google Scholar 

  • Dennis RS, Bocarnea M (2005) Development of the servant leadership assessment instrument. Leadersh Org Dev J 26:600–615

    Article  Google Scholar 

  • Ding D, Lu H, Song Y, Lu Q (2012) Relationship of servant leadership and employee loyalty: the mediating role of employee satisfaction. iBusiness 4(3):208–215

    Article  Google Scholar 

  • Dingman WW, Stone AG (2007) Servant leadership’s role in the succession planning process: a case study. Int J Leadersh Stud 2(2):133–147

    Google Scholar 

  • Donia MB, Raja U, Panaccio A, Wang Z (2016) Servant leadership and employee outcomes: the moderating role of subordinates’ motives. Eur J Work Org Psych 25(5):722–734. https://doi.org/10.1080/1359432X.2016.1149471

    Article  Google Scholar 

  • de Sousa MC, van Dierendonck D (2014) Servant leadership and engagement in a merge process under high uncertainty. J Organ Chang Manag 27(6):877–899

    Article  Google Scholar 

  • de Waal A, Sivro M (2012) The relation between servant leadership, organizational performance, and the high-performance organization framework. J Leadersh Org Stud 19(2):173. Retrieved from http://0-search.proquest.com.library.regent.edu/docview/1010043697?accountid=13479

    Article  Google Scholar 

  • Ebener DR, O’Connell DJ (2010) How might servant leadership work? Nonprofit Manage Leadersh 20(3):315–335

    Article  Google Scholar 

  • Ehrhart MG (2004) Leadership and procedural justice climate as antecedents of unit-level organizational citizenship behavior. Pers Psychol 57:61–94

    Article  Google Scholar 

  • Engstrom T (1976) The making of a Christian leader: how to develop management and human relations skills. Zondervan, Grand Rapids

    Google Scholar 

  • Flynn CB, Smither JW, Walker AG (2016) Exploring the relationship between leaders’ core self-evaluations and subordinates’ perceptions of servant leadership. J Leadersh Org Stud 23(3):260–271. https://doi.org/10.1177/1548051815621257

    Article  Google Scholar 

  • Garber JS, Madigan EA, Click ER, Fitzpatrick JJ (2009) Attitudes towards collaboration and servant leadership among nurses, physicians and residents. J Interprof Care 23(4):331–340

    Article  Google Scholar 

  • Gray B, Kriger MP (2005) Leadership lessons and indications from the Buddhist tradition for creating adaptive organizations. In: Symposium paper presented at the 2005 annual meetings of the national academy of management, Honolulu

    Google Scholar 

  • Greenleaf RK (1977) Servant leadership: a journey into the nature of legitimate power and greatness. Paulist Press, New York

    Google Scholar 

  • Grisaffe DB, VanMeter R, Chonko LB (2016) Serving first for the benefit of others: preliminary evidence for a hierarchical conceptualization of servant leadership. J Pers Sell Sales Manag 36(1):40–58. https://doi.org/10.1080/08853134.2016.1151303

    Article  Google Scholar 

  • Gronn P (2002) Distributed leadership as a unit of analysis. Leadersh Q 13(4):423–452

    Article  Google Scholar 

  • Güçel C, Begec S (2012) The effect of the servant leadership on organizational citizenship behavior: case study of a university. Int J Soc Sci Humanit Stud 4:107–116

    Google Scholar 

  • Hale JR, Fields DL (2007) Exploring servant leadership across cultures: a study of followers in Ghana and the USA. Leadership 3(4):397–417

    Article  Google Scholar 

  • Han Y, Kakabadse NK, Kakabadse A (2010) Servant leadership in the People’s Republic of China: a case study of the public sector. J Manag Dev 29(3):265–281

    Article  Google Scholar 

  • Hogue M (2016) Gender bias in communal leadership: examining servant leadership. J Manag Psychol 31(4):837–849. https://doi.org/10.1108/JMP-10-2014-0292

    Article  Google Scholar 

  • Hu J, Liden RC (2011) Antecedents of team potency and team effectiveness: an examination of goal and process clarity and servant leadership. J Appl Psychol 96(4):851–862

    Article  Google Scholar 

  • Huang J, Li W, Qiu C, Yim FH, Wan J (2016) The impact of CEO servant leadership on firm performance in the hospitality industry. Int J Contemp Hosp Manag 28(5):945–968. https://doi.org/10.1108/IJCHM-08-2014-0388

    Article  Google Scholar 

  • Hunter EM, Neubert MJ, Perry SJ, Witt LA, Penney LM, Weinberger E (2013) Servant leaders inspire servant followers: antecedents and outcomes for employees and the organization. Leadersh Q 24(2):316. Retrieved from http://0-search.proquest.com.library.regent.edu/docview/1318064880?accountid=13479

    Article  Google Scholar 

  • Irving JA (2010) Cross-cultural perspectives on servant leadership. In: van Dierendonck D, Patterson K (eds) Servant leadership. Developments in theory and research. Palgrave Macmillan, New York, pp 118–129

    Chapter  Google Scholar 

  • Irving JA, Berndt J (2017) Leader purposefulness within servant leadership: examining the effect of servant leadership, leader follower-focus, leader goal-orientation, and leader purposefulness in a large US healthcare organization. Adm Sci 7(2):1–20. https://doi.org/10.3390/admsci7020010. (2076–3387)

    Article  Google Scholar 

  • Irving JA, Longbotham GJ (2007) Team effectiveness and six essential servant leadership themes: a regression model based on items in the organizational leadership assessment. Int J Leadersh Stud 2(2):98–113

    Google Scholar 

  • Jaramillo F, Grisaffe DB, Chonko LB, Roberts JA (2009) Examining the impact of servant leadership on sales force performance. J Pers Sell Sales Manag 29(3):257–275

    Google Scholar 

  • Jaramillo F, Bande B, Varela J (2015) Servant leadership and ethics: a dyadic examination of supervisor behaviors and salesperson perceptions. J Pers Sell Sales Manag 35(2):108–124

    Google Scholar 

  • Jenkins M, Stewart AC (2010) The importance of a servant leader orientation. Health Care Manag Rev 35(1):46. Retrieved from http://0-search.proquest.com.library.regent.edu/docview/194732453?accountid=13479

    Article  Google Scholar 

  • Jones D (2012a) Does servant leadership lead to greater customer focus and employee satisfaction? Bus Stud J 4(2):21–35

    Google Scholar 

  • Jones D (2012b) Servant leadership’s impact on profit, employee satisfaction, and empowerment within the framework of a participative culture in business. Bus Stud J 4(1):35–49

    Google Scholar 

  • Joseph EE, Winston BE (2005) A correlation of servant leadership, leader trust, and organizational trust. Leadersh Org Dev J 26(1):6–22. Retrieved from http://0-search.proquest.com.library.regent.edu/docview/226919812?accountid=13479

    Article  Google Scholar 

  • Kanungo RN, Mendonca M (1994) What leaders cannot do without: the spiritual dimensions of leadership. In: Conger JA (ed) In spirit at work: discovering the spirituality in leadership. Jossey- Bass, San Francisco, pp 162–198

    Google Scholar 

  • Kool M, Dirk v D (2012) Servant leadership and commitment to change, the mediating role of justice and optimism. J Organ Chang Manag 25(3):422–433. https://doi.org/10.1108/09534811211228139

    Article  Google Scholar 

  • Koyuncu M, Burke RJ, Astakhova M, Eren D, Cetin H (2014) Servant leadership and perceptions of service quality provided by front-line service workers in hotels in Turkey. Int J Contemp Hosp Manag 26(7):1083–1099

    Article  Google Scholar 

  • Kriger M, Seng Y (2005) Leadership with inner meaning: a contingency theory of leadership based on the worldview of five religions. Leadersh Q 16:771–806

    Article  Google Scholar 

  • Lacroix M, Verdorfer AP (2017) Can servant leaders fuel the leadership fire? the relationship between servant leadership and followers’ leadership avoidance. Adm Sci 7(1):1–11. https://doi.org/10.3390/admsci7010006. (2076–3387)

    Article  Google Scholar 

  • Laub J (1999) Assessing the servant organization: development of the servant organizational leadership (sola) instrument. Diss Abstr Int 60(2):308. (UMI No. 9921922)

    Google Scholar 

  • Liden RC, Wayne SJ, Zhao H, Henderson D (2008) Servant leadership: development of a multidimensional measure and multi-level assessment. Leadersh Q 19(2):161–177

    Article  Google Scholar 

  • Liden RC, Wayne SJ, Chenwei L, Meuser JD (2014) Servant leadership and serving culture: influence on individual and unit performance. Acad Manag J 57(5):1434–1452. https://doi.org/10.5465/amj.2013.0034

    Article  Google Scholar 

  • Ling Q, Liu F, Wu X (2017) Servant versus authentic leadership: assessing effectiveness in China’s hospitality industry. Cornell Hosp Q 58(1):53–68. https://doi.org/10.1177/1938965516641515

    Article  Google Scholar 

  • Liu B, Hu W, Cheng Y (2015) From the west to the east: validating servant leadership in the Chinese public sector. Public Pers Manag 44(1):25–45

    Google Scholar 

  • Mayer DM, Bardes M, Piccolo RF (2008) Do servant-leaders help satisfy follower needs? an organizational justice perspective. Eur J Work Organ Psy 17(2):180. Retrieved from http://0-search.proquest.com.library.regent.edu/docview/216513890?accountid=13479

    Article  Google Scholar 

  • McCuddy MK, Cavin MC (2008) Fundamental moral orientations, servant leadership, and leadership effectiveness: an empirical test. Rev Bus Res 8(4):107–117

    Google Scholar 

  • Mehta S, Pillay R (2011) Revisiting servant leadership: an empirical study in Indian context. J Contemp Manag Res 5(2):24–41

    Google Scholar 

  • Melchar DE, Bosco SM (2010) Achieving high organization performance through servant leadership. J Bus Inq Res Educ Appl 9(1):74–88

    Google Scholar 

  • Miao Q, Newman A, Schwarz G, Xu L (2014) Servant leadership, trust, and the organizational commitment of public sector employees in China. Public Adm 92(3):727–743

    Google Scholar 

  • Mittal R, Dorfman PW (2012) Servant leadership across cultures. J World Bus 47(4):555–570

    Article  Google Scholar 

  • Neubert MJ, Kacmar KM, Carlson DS, Chonko LB, Roberts JA (2008) Regulatory focus as a mediator of the influence of initiating structure and servant leadership on employee behavior. J Appl Psychol 93:1220–1233

    Article  Google Scholar 

  • Neubert MJ, Hunter EM, Tolentino RC (2016) A servant leader and their stakeholders: when does organizational structure enhance a leader’s influence? Leadersh Q 27(6):896–910. https://doi.org/10.1016/j.leaqua.2016.05.005

    Article  Google Scholar 

  • Newman A, Schwarz G, Cooper B, Sendjaya S (2017) How servant leadership influences organizational citizenship behavior: the roles of LMX, empowerment, and proactive personality. J Bus Ethics 145(1):49–62. https://doi.org/10.1007/s10551-015-2827-6

    Article  Google Scholar 

  • Panaccio A, Henderson D, Liden R, Wayne S, Cao X (2015) Toward an understanding of when and why servant leadership accounts for employee extra-role behaviors. J Bus Psychol 30(4):657–675. https://doi.org/10.1007/s10869-014-9388-z

    Article  Google Scholar 

  • Parris DL, Peachy JW (2012) Building a legacy of volunteers through servant leadership: a cause-related sporting event. Nonprofit Manag Leadersh 23(2):259–276

    Article  Google Scholar 

  • Parris DL, Peachy JW (2013) A systematic literature review of servant leadership theory in organizational contexts. J Bus Ethics 113(3):377–393

    Article  Google Scholar 

  • Patterson K (2003) Servant leadership: a theoretical model. Diss Abstr Int 64(2):570. (UMI No. 3082719)

    Google Scholar 

  • Pekerti AA, Sendjaya S (2010) Exploring servant leadership across cultures: comparative study in Australia and Indonesia. Int J Hum Resource Manag 21(5):754–780

    Article  Google Scholar 

  • Peng JC, Jien J, Lin J (2016) Antecedents and consequences of psychological contract breach. J Manag Psychol 31(8):1312–1326. https://doi.org/10.1108/JMP-10-2015-0383

    Article  Google Scholar 

  • Peterson DC (2001) Muhammad. In: Freedman DN, McClymond MJ (eds) The rivers of paradise: Moses, Buddha, Confucius, Jesus and Muhammad as religious founders. Wm. B. Eerdmans, Grand Rapids, pp 457–612

    Google Scholar 

  • Peterson SJ, Galvin BM, Lange D (2012) Ceo servant leadership: exploring executive characteristics and firm performance. Pers Psychol 65(3):565. Retrieved from http://0-search.proquest.com.library.regent.edu/docview/1033025835?accountid=13479

    Article  Google Scholar 

  • Petrulis A (2017) Darbuotojams priimtiniausias vadovavimo stilius organizacijoje. Reg Format Dev Stud (21):109–121. https://doi.org/10.15181/rfds.v21i1.1413

  • Pew Research Center (2012) The world’s Muslims: unity and diversity. Retrieved from: http://www.pewforum.org/2012/08/09/the-worlds-muslims-unity-and-diversity-executive-summary/

  • Pircher Verdorfer A, Steinheider B, Burkus D (2015) Exploring the socio-moral climate in organizations: an empirical examination of determinants, consequences, and mediating mechanisms. J Bus Ethics 132(1):233–248. https://doi.org/10.1007/s10551-014-2319-0

    Article  Google Scholar 

  • Prottas DJ (2013) Relationships among employee perception of their manager’s behavioral integrity, moral distress, and employee attitudes and well-being. J Bus Ethics 113(1):5–60

    Article  Google Scholar 

  • Reinke SJ (2004) Service before self: towards a theory of servant-leadership. Global Virtue Ethics Rev 5(3):30–57. Retrieved from http://0-search.proquest.com.library.regent.edu/docview/235111370?accountid=13479

    Google Scholar 

  • Rezaei M, Salehi S, Shafiei M, Sabet S (2011) Servant leadership and organizational trust: the mediating effect of the leader trust and organizational communication. EMAJ 1(1):70–78

    Google Scholar 

  • Rivkin W, Diestel S, Schmidt K (2014) The positive relationship between servant leadership and employees’ psychological health: a multi-method approach. Z Pers 28(1/2):52–72

    Google Scholar 

  • Roberts G (2015) Christian scripture and human resource management: building a path to servant leadership through faith. Palgrave Macmillan, New York

    Book  Google Scholar 

  • Roberts G, Hess-Hernandez D (2012/2013) Religious commitment and servant leadership: the development of an exploratory conceptual framework. Int J Serv Leadersh 8/9(1):299–330

    Google Scholar 

  • Schaubroeck J, Lam SSK, Peng AC (2011) Cognition-based and affect-based trust as mediators of leader behavior influences on team performance. J Appl Psychol 96(4):863. Retrieved from http://0-search.proquest.com.library.regent.edu/docview/879030243?accountid=13479

    Article  Google Scholar 

  • Schneider SK, George WM (2011) Servant leadership versus transformational leadership in voluntary service organizations. Leadersh Org Dev J 32(1):60–77. https://doi.org/10.1108/01437731111099283

    Article  Google Scholar 

  • Schwepker CH Jr (2016) Servant leadership, distributive justice and commitment to customer value in the salesforce. J Bus Ind Mark 31(1):70–82. https://doi.org/10.1108/JBIM-07-2014-0143

    Article  Google Scholar 

  • Searle, T. P., & Barbuto, John, E. (2011). Servant leadership, hope, and organizational virtuouness: a framework exploring positive micro and macro behaviors and performance impact. J Leadersh Org Stud, 18(1), 107–117

    Article  Google Scholar 

  • Sendjaya S, Pekerti A (2010) Servant leadership as antecedent of trust in organizations. Leadersh Org Dev J 31(7):643–663

    Article  Google Scholar 

  • Seto S, Sarros JC (2016) Servant leadership influence on trust and quality relationship in organizational settings. Int Leadersh J 8(3):23–33

    Google Scholar 

  • Sokoll S (2014) Servant leadership and employee commitment to a supervisor. Int J Leadersh Stud 8(2):88–104

    Google Scholar 

  • Sousa M, Dierendonck D (2017) Servant leadership and the effect of the interaction between humility, action, and hierarchical power on follower engagement. J Bus Ethics 141(1):13–25. https://doi.org/10.1007/s10551-015-2725-y

    Article  Google Scholar 

  • Spears L (1998) Insights on leadership: service, stewardship, spirit, and servant leadership. Wiley, New York

    Google Scholar 

  • Sturm BA (2009) Principles of servant-leadership in community health nursing: management issues and behaviors discovered in ethnographic research. Home Health Care Manag Pract 21(2):82–89

    Article  Google Scholar 

  • Tang G, Kwan H, Zhang D, Zhu Z (2016) Work-family effects of servant leadership: the roles of emotional exhaustion and personal learning. J Bus Ethics 137(2):285–297. https://doi.org/10.1007/s10551-015-2559-7

    Article  Google Scholar 

  • Taylor T, Martin BN, Hutchinson S, Jinks M (2007) Examination of leadership practices of principals identified as servant leaders. Int J Leadersh Educ 10(4):401–419

    Article  Google Scholar 

  • Trong Tuan L (2017) Knowledge sharing in public organizations: the roles of servant leadership and organizational citizenship behavior. Int J Public Adm 40(4):361–373. https://doi.org/10.1080/01900692.2015.1113550

    Article  Google Scholar 

  • Tseng S (2017) Investigating the moderating effects of organizational culture and leadership style on IT-adoption and knowledge-sharing intention. J Enterp Inf Manag 30(4):583–604. https://doi.org/10.1108/JEIM-04-2016-0081

    Article  Google Scholar 

  • Tuan LT (2016) How servant leadership nurtures knowledge sharing. Int J Public Sect Manag 29(1):91–108. https://doi.org/10.1108/IJPSM-06-2015-0112

    Article  Google Scholar 

  • Uru Sani FO, Caliskan SC, Atan O, Yozgat U (2013) A comprehensive research about academician’s servant leadership style and its consequences. Ege Acad Rev 13(1):63–82

    Google Scholar 

  • van Dierendonck D (2011) Servant leadership: a review and synthesis. J Manag 37(4):1288–1261

    Google Scholar 

  • van Dierendonck D, Nuijten I (2011) The servant leadership survey: development and validation of a multidimensional measure. J Bus Psychol 26(3):249–267

    Article  Google Scholar 

  • van Dierendonck D, Stam D, Boersma P, de Windt N, Alkema J (2014) Same difference? Exploring the differential mechanisms linking servant leadership and transformational leadership to follower outcomes. Leadersh Q 25(3):544–562

    Article  Google Scholar 

  • Venter E, Farrington SM (2016) Investigating value-laden leadership styles among family business owners. S Afr J Bus Manag 47(4):35–46

    Google Scholar 

  • Vondey M (2010) The relationships among servant leadership, organizational citizenship behavior, person-organization fit, and organizational identification. Int J Leadersh Stud 6:3–27

    Google Scholar 

  • Walumbwa FO, Hartnell CA, Oke A (2010) Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: a cross-level investigation. J Appl Psychol 95(3):517. Retrieved from http://0-search.proquest.com.library.regent.edu/docview/347854572?accountid=13479

    Article  Google Scholar 

  • Washington R, Sutton C, Feild H (2006) Individual differences in servant leadership: the roles of values and personality. Leadersh Org Dev J 27(8):700–716. https://doi.org/10.1108/01437730610709309

    Article  Google Scholar 

  • Whisnant B, Khasawneh O (2014) The influence of leadership and trust on the sharing of tacit knowledge: exploring a path model. J Bus Stud Q 6(2):1–17

    Google Scholar 

  • Witmer H, Mellinger MS (2016) Organizational resilience: nonprofit organizations’ response to change. Work 54(2):255–265. https://doi.org/10.3233/WOR-162303

    Article  Google Scholar 

  • Wong PTP, Davey D (2007) Best practices in servant leadership [Presentation]. Paper presented at the Servant Leadership Roundtable, Regent University, Virginia Beach

    Google Scholar 

  • Wong PTP, Page D (2003) An opponent-process model and the revised servant leadership profile [Presentation]. Paper presented at the Servant Leader Research Roundtable, Regent University, Virginia Beach

    Google Scholar 

  • Wu L, Tse EC, Fu P, Kwan HK, Liu J (2013) The impact of servant leadership on hotel employees’ “servant behavior”. Cornell Hosp Q 54(4):383–395

    Article  Google Scholar 

  • Yingying Z, Qing M (2014) Servant leadership and affective commitment in the Chinese public sector: the mediating role of perceived organizational support. Psychol Rep 115(2):381–395

    Article  Google Scholar 

  • Yoshida DT, Sendjaya S, Hirst G, Cooper B (2014) Does servant leadership foster creativity and innovation? A multi-level mediation study of identification and prototypicality. J Bus Res 67(7):1395–1404

    Article  Google Scholar 

  • Zehiri C, Akyuz B, Erin MS, Turhan G (2013) The indirect effects of servant leadership behavior on organizational citizenship behavior and job performance: organizational justice as a mediator. Int J Res Bus Soc Sci 2(3):2147–4478

    Google Scholar 

  • Zhang H, Kwan HK, Everett AM, Jian Z (2012) Servant leadership, organizational identification, and work-to-family enrichment: the moderating role of work climate for sharing family concerns. Hum Resour Manag 51(5):747. Retrieved from http://0-search.proquest.com.library.regent.edu/docview/1081163682?accountid=13479

    Article  Google Scholar 

  • Zhao C, Liu Y, Gao Z (2016) An identification perspective of servant leadership’s effects. J Manag Psychol 31(5):898–913. https://doi.org/10.1108/JMP-08-2014-0250

    Article  Google Scholar 

  • Zhijun C, Jing Z, Mingjian Z (2015) How does a servant leader fuel the service fire? a multilevel model of servant leadership, individual self identity, group competition climate, and customer service performance. J Appl Psychol 100(2):511–521. https://doi.org/10.1037/a0038036

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Gary E. Roberts .

Editor information

Editors and Affiliations

Appendix

Appendix

See Figs. 16

Rights and permissions

Reprints and permissions

Copyright information

© 2018 The Author(s)

About this entry

Check for updates. Verify currency and authenticity via CrossMark

Cite this entry

Roberts, G.E. (2018). Servant Leadership Across Cultures. In: Dhiman, S., Roberts, G., Crossman, J. (eds) The Palgrave Handbook of Workplace Spirituality and Fulfillment. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-61929-3_10-1

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-61929-3_10-1

  • Received:

  • Accepted:

  • Published:

  • Publisher Name: Palgrave Macmillan, Cham

  • Print ISBN: 978-3-319-61929-3

  • Online ISBN: 978-3-319-61929-3

  • eBook Packages: Springer Reference Religion and PhilosophyReference Module Humanities and Social SciencesReference Module Humanities

Publish with us

Policies and ethics