Encyclopedia of Clinical Neuropsychology

Living Edition
| Editors: Jeffrey Kreutzer, John DeLuca, Bruce Caplan


  • Robert L. Heilbronner
Living reference work entry
DOI: https://doi.org/10.1007/978-3-319-56782-2_1005-2


Arbitration and mediation are two of the most common methods of alternative dispute resolution (ADR). Mediation is one of the less formal alternatives to litigation that involves an impartial third party or panel (normally one or more licensed attorneys trained in negotiations) that intervenes to promote the resolution of the dispute or grievance. Mediation aims to assist two (or more) disputants in reaching an agreement. Whether an agreement results or not, and whatever the content of that agreement, the parties themselves determine rather than accept something imposed by a third party. The disputes may involve states, organizations, communities, individuals, or other representatives with a vested interest in the outcome. Mediators use appropriate techniques and/or skills to open and/or improve dialogue between disputants, with the goal of helping the parties reach an agreement on the disputed matter. Normally, all parties must view the mediator as impartial. Mediation can...

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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  1. 1.Chicago Neuropsychology GroupChicagoUSA