Unified theory of acceptance and use of technology (UTAUT) – a combination of eight models that helps to understand user intentions as well as acceptance and the actual use of given technology.
Performance expectance – the user’s belief that the use of the given technology can provide every day benefits.
Effort expectance – the given technology is easy and convenient for the user.
Social influence – the extent to which a user percieves that significant others believe that the user should use the given technology.
Facilitating conditions – the extent to which a user believes that organizational as well as technical infrastructure is available to support the use of the given technology.
Sacrifice – can be monetary and nonmonetary and includes time, search, and psychological cost the user bears to obtain a good or service.
Undoubtedly, information and communication technology (ICT) has changed the way...
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Narayan, J., Naidu, S., Greig, T. (2020). E-Public Transportation, Quantitative Analysis in Fiji. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_4178-1
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