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E-Public Transportation, Quantitative Analysis in Fiji

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Customer behavior; Developing; E-transport; Fiji

Brief Definitions

Unified theory of acceptance and use of technology (UTAUT) – a combination of eight models that helps to understand user intentions as well as acceptance and the actual use of given technology.

Performance expectance – the user’s belief that the use of the given technology can provide every day benefits.

Effort expectance – the given technology is easy and convenient for the user.

Social influence – the extent to which a user percieves that significant others believe that the user should use the given technology.

Facilitating conditions – the extent to which a user believes that organizational as well as technical infrastructure is available to support the use of the given technology.

Sacrifice – can be monetary and nonmonetary and includes time, search, and psychological cost the user bears to obtain a good or service.


Undoubtedly, information and communication technology (ICT) has changed the way...

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Correspondence to Jashwini Narayan .

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Narayan, J., Naidu, S., Greig, T. (2020). E-Public Transportation, Quantitative Analysis in Fiji. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham.

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-31816-5

  • Online ISBN: 978-3-319-31816-5

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