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Organizational Technology


E-government; Innovation; Interoperability; Strategic management; Technology


Organizational technology is the sum total of man-made contrivances or developed processes that alter, refine, or create new goods and services delivered by organizations. It includes electronics, software, documents, new techniques, or any combination thereof used in the delivery of services.


Few would argue that technology has revolutionized the world and has been a driving force for societal and organizational expansion. Organizations, whether public, private, or nonprofit, provide us with the essentials of life on a daily basis. Food, housing, security, health care, machinery, vehicles, fuels, clothing, and defense are all produced by highly developed processes and all within organizations. No organization adopts technology in order to do less. Technology and specialized processes inform the hierarchy and workflow, create the product, form the image, manage the personnel,...


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Correspondence to Barbara L. Neuby .

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© 2016 Springer International Publishing Switzerland

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Neuby, B.L. (2016). Organizational Technology. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham.

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  • Publisher Name: Springer, Cham

  • Online ISBN: 978-3-319-31816-5

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