Abstract
Interactive healthcare technologies are proliferating in terms of the health conditions they address and the technological innovations embedded in them. Some are transforming healthcare but others are rejected as not being fit for purpose. Key factors in this are the quality of user interactions and the fit within the broader context of use. This chapter reviews approaches to developing interactive healthcare technologies from different disciplinary origins. It outlines key theories and models that can inform the design of clinician-facing, individual-facing and shared care technologies, and reviews issues around responsible research and innovation. These various perspectives are synthesised in an integrated design lifecycle that draws on multiple disciplines. While some of this draws on traditional human–computer interaction (HCI) perspectives, to traverse the ‘valley of death’ between early prototypes and deployment at scale it is essential to take a broad view of HCI and Human Factors that embraces the diffusion of innovation and integration into care pathways.
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Blandford, A. (2023). Interaction Design for Healthcare Technologies. In: Vanderdonckt, J., Palanque, P., Winckler, M. (eds) Handbook of Human Computer Interaction. Springer, Cham. https://doi.org/10.1007/978-3-319-27648-9_68-1
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