Administrative Reform

Synonyms

Change management; Organizational restructuring; Process improvement; Reorganization; Technology adoption; Transformational leadership

Definition

Administrative Reform: Changes to the structure or processes of public organizations designed to improve outcomes or respond to public demands for better accountability or transparency.

Introduction

One could say that every administrative system and every administrative agency is continuously engaged in some phase of administrative reform. Administrative reform is not only continuous but is often the first step managers can take either to improve performance or recover from significant blows to agency prestige. Reform is a common element of high-performing organizations and effective leaders. One key to grasping the role of reform in public organizations is to understand how the best public managers lead organizations to expect continuous reform and objectively evaluate the results of reform. These concepts lie at the heart of...