Technology and Feedback Design

  • Phillip DawsonEmail author
  • Michael Henderson
  • Tracii Ryan
  • Paige Mahoney
  • David Boud
  • Michael Phillips
  • Elizabeth Molloy
Living reference work entry


This chapter provides a synthesis of recent research into how technology can support effective feedback. It begins by adopting a definition of feedback in line with recent advances in feedback research. Rather than viewing feedback as mere information provision, feedback is viewed as an active process that students undertake using information from a variety of sources. The results of a systematic literature search into technology and feedback are then presented, structured around the parties involved in feedback: students, their peers, educators, and computers. The specific feedback technologies focused on include digital recordings; bug in ear technologies; automated feedback; and intelligent tutoring systems. Based on this synthesis of the literature, benefits, challenges and design implications are presented for key feedback technologies. The chapter concludes with a discussion of improved feedback approaches that are likely to be enabled by technology in the future.


Feedback Educational technology Modality Learning 


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Copyright information

© Springer Nature Switzerland AG 2018

Authors and Affiliations

  • Phillip Dawson
    • 1
    Email author
  • Michael Henderson
    • 2
  • Tracii Ryan
    • 2
  • Paige Mahoney
    • 1
  • David Boud
    • 1
  • Michael Phillips
    • 2
  • Elizabeth Molloy
    • 3
  1. 1.Centre for Research in Assessment and Digital LearningDeakin UniversityGeelongAustralia
  2. 2.Faculty of EducationMonash UniversityMelbourneAustralia
  3. 3.Department of Medical EducationUniversity of MelbourneMelbourneAustralia

Section editors and affiliations

  • Dirk Ifenthaler
    • 1
    • 2
  1. 1.Learning, Design and TechnologyUniversity of MannheimMannheimGermany
  2. 2.Curtin UniversityPerthAustralia

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