Encyclopedia of Tourism

Living Edition
| Editors: Jafar Jafari, Honggen Xiao

Accessibility, tourism

  • Christine LeeEmail author
  • Daniel Olsen
Living reference work entry
DOI: https://doi.org/10.1007/978-3-319-01669-6_227-1
  • 351 Downloads

Accessibility refers to ease of access. Given that tourists are heterogeneous in terms of culture, age, gender, health, physical strength, mobility, vision, hearing, and mental or physical disability, not all products and destinations can easily be accessed by all tourists, especially for tourists with disabilities. Through user-orientated design, management, and building adaptations (or a combination of these), access for all can be improved.

The principle of non-exclusion or universal design has been adopted in the built environment to enable equitable access. More specifically, through the application of technology by “designing for all,” much can be done to enhance tourism accessibility (Buhalis and Darcy 2011; Buhalis et al. 2012). Through planning and application of the principle of purposefully nonrestrictive design, the client base can be expanded and in turn greatly enhances the users’ experience and satisfaction.

Information and communication technologies and assistive...

Keywords

Assistive Technology Equitable Access Response Code International Travel Cultural Management 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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References

  1. Buhalis, D., and S. Darcy (eds.) 2011 Accessible Tourism: Concepts and Issues. Bristol: Channel View.Google Scholar
  2. Buhalis, D., S. Darcy, and I. Ambrose (eds.) 2012 Best Practice in Accessible Tourism: Inclusion, Disability, Ageing Population and Tourism. Bristol: Channel View.Google Scholar
  3. Langtree, I. 2015 QR Codes: Uses and Accessibility for Persons with Disabilities. Disabled World www.disabled-world.com/assistivedevices/apps/qr-code.php (15 February).
  4. Puhretmair, F., and G. Nussbaum 2011 Web Design, Assistive Technologies and Accessible Tourism. In Accessible Tourism: Concepts and Issues, D. Buhalis and S. Darcy, eds., pp.274-285. Bristol: Channel View.Google Scholar

Copyright information

© © Crown 2015

Authors and Affiliations

  1. 1.Federation Business SchoolFederation UniversityChurchill, VICAustralia
  2. 2.Department of GeographyBrigham Young UniversityProvoUSA