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AI and Corporate Responsibility

How and Why Firms Are Responsible for AI

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Encyclopedia of Business and Professional Ethics

Synonyms

AI; Artificial intelligence; Big data; Technology

Introduction

When companies develop and use technology, who is responsible for the moral implications design during development and impacting stakeholders during use can be contested. This entry explains how we think about corporate responsibility around the design, development, and use of AI.

AI and Corporate Responsibility

When a firm develops an AI program, that firm makes value-laden decisions as to who is important, who should be considered, and who can be ignored in a given decision. For example, in a mortgage approval program, the computer scientists train the algorithm on previous applicants including who was approved and rejected over a number of years. The AI program “learns” the attributes of individuals who are more likely to be approved. In any given data set, some people will be well-represented with all the data filled out and some will not have all their data included. Some types of people will be completely...

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Correspondence to Kirsten Martin .

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Martin, K., Villegas-Galaviz, C. (2023). AI and Corporate Responsibility. In: Poff, D.C., Michalos, A.C. (eds) Encyclopedia of Business and Professional Ethics. Springer, Cham. https://doi.org/10.1007/978-3-030-22767-8_1297

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