Living Reference Work Entry

Encyclopedia of Social Network Analysis and Mining

pp 1-16

Date: Latest Version

Social Interaction Analysis for Team Collaboration

  • Ognjen ScekicAffiliated withDistributed Systems Group, Institute for Information Systems, TU Wien Email author 
  • , Mirela RiveniAffiliated withDistributed Systems Group, Institute for Information Systems, TU Wien
  • , Hong-Linh TruongAffiliated withDistributed Systems Group, Institute for Information Systems, TU Wien
  • , Schahram DustdarAffiliated withDistributed Systems Group, Institute for Information Systems, TU Wien

Synonyms

Collaboration analysis; Collaboration metrics; Collaboration platforms; Collective adaptive systems; Crowdsourcing; Human-based services (HBS); Interaction patterns; Process mining; Rewarding; Social computing; Social trust; Socio-technical systems; Task assignment; Team collaboration; Team formation

Glossary

Actor:

Entity (human or computer) possessing a capability to act intelligently and process specific assignments (activities/tasks).

Atomic task:

Task that can be handled by an individual actor.

CAS:

Collective adaptive system.

Collaboration system (platform):

Information system supporting execution of collaborative processes.

Collaborative process (collaboration):

Joint effort of a (limited) number of actors with the goal of performing a task. A collaborative process has a limited duration and requires coordination among actors (due to task dependencies).

Composite task:

Task that must be handled by multiple actors due to size or complexity. A composite task can be broken down into ato ...

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