Skip to main content

Sentiment Analysis in Social Media

  • Living reference work entry
  • First Online:

Synonyms

Data mining; Knowledge discovery; Opinion mining; Sentiment classification; Social media analysis

Glossary

NB:

Naive Bayes classifier

SVM:

Support vector machines

MaxEnt:

Maximum entropy classifier

PMI:

Point-wise mutual information

POS:

Part-of-speech

SO:

Sentiment orientation

Definition

Sentiment analysis aims to understand subjective information such as opinions, attitudes, and feelings expressed in text. Sentiment analysis tasks include but not limited to the following:

  • Sentiment classification which classifies a given piece of text as positive, negative, or neutral.

  • Opinion retrieval which retrieves opinions in relevance to a specific topic or query.

  • Opinion summarization which summarizes opinions over multiple text sources towards a certain topic.

  • Opinion holder identification which identifies who express a specific opinion.

  • Topic/sentiment dynamics tracking which aims to track sentiment and topic changes over time.

  • Opinion spam detectionwhich identifies...

This is a preview of subscription content, log in via an institution.

References

  • Agarwal A, Xie B, Vovsha I, Rambow O, Passonneau R (2011) Sentiment analysis of twitter data. In: Proceedings of the workshop on languages in social media. Association for Computational Linguistics, Portland, pp 30–38

    Google Scholar 

  • Aue A, Gamon M (2005) Customizing sentiment classifiers to new domains: a case study. In: Proceedings of recent advances in natural language processing (RANLP), Borovets

    Google Scholar 

  • Barak A, Grohol JM (2011) Current and future trends in internet-supported mental health interventions. J Technol Hum Serv 29(3):155–196

    Article  Google Scholar 

  • Barbosa L, Feng J (2010) Robust sentiment detection on twitter from biased and noisy data. In: Proceedings of the 23rd international conference on computational linguistics: posters. Association for Computational Linguistics, Beijing, pp 36–44

    Google Scholar 

  • Blitzer J, Dredze M, Pereira F (2007) Biographies, bollywood, boom-boxes and blenders: domain adaptation for sentiment classification. In: Proceedings of the Association for Computational Linguistics (ACL), Prague, pp 440–447

    Google Scholar 

  • Boiy E, Hens P, Deschacht K, Moens MF (2007) Automatic sentiment analysis of on-line text. In Proceedings of the 11th International Conference on Electronic Publishing, pages 349–360, Vienna

    Google Scholar 

  • Boulos MNK, Hetherington L, Wheeler S (2007) Second life: an overview of the potential of 3-d virtual worlds in medical and health education. Health Inf Libr J 24(4):233–245

    Article  Google Scholar 

  • Calais Guerra P, Veloso A, Meira Jr W, Almeida V (2011) From bias to opinion: a transfer-learning approach to real-time sentiment analysis. In: Proceedings of the 17th ACM SIGKDD international conference on knowledge discovery and data mining, San Diego, pp 150–158

    Google Scholar 

  • De Choudhury M, Counts S, Horvitz E (2013a) Social media as a measurement tool of depression in populations. In: Proceedings of the 5th annual ACM web science conference. ACM, New York, pp 47–56

    Chapter  Google Scholar 

  • De Choudhury M, Gamon M, Counts S, Horvitz E (2013b) Predicting depression via social media. In: Proceedings of ICWSM, p 2

    Google Scholar 

  • Denecke K (2009) Assessing content diversity in medical weblogs. In: Proceedings of the first international workshop on living web at the 8th international semantic web conference (ISWC)

    Google Scholar 

  • Freedman L (2011) The 2011 Social Shopping Study [Online]. Available: http://www.powerreviews.com/assets/download/Social_Shopping_2011_Brief1.pdf [Accessed 2017- 01-13]

  • Go A, Bhayani R, Huang L (2009) Twitter sentiment classification using distant supervision. CS224N Project Report, Stanford 1(2009): 12

    Google Scholar 

  • Grajales FJ III, Sheps S, Ho K, Novak-Lauscher H, Eysenbach G (2014) Social media: a review and tutorial of applications in medicine and health care. J Med Internet Res 16(2):e13

    Article  Google Scholar 

  • He Y, Lin C, Alani H (2011) Automatically extracting polarity-bearing topics for cross-domain sentiment classification. In: Proceedings of the 49th annual meeting of the Association for Computational Linguistics: human language technologies, vol vol 1. Association for Computational Linguistics, Portland, pp 123–131

    Google Scholar 

  • Kouloumpis E, Wilson T, Moore JD (2011) Twitter sentiment analysis: the good the bad and the omg! Icwsm 11(538–541):164

    Google Scholar 

  • Lewis D (1998) Naive (bayes) at forty: the independence assumption in information retrieval. In: Machine learning: ECML-98. Springer, Chemnitz, pp 4–15

    Chapter  Google Scholar 

  • Lin C, He Y (2009) Joint sentiment/topic model for sentiment analysis. In: The 18th ACM conference on information and knowledge management (CIKM), Hong Kong

    Google Scholar 

  • Lin C, He Y, Everson R, Rüger S (2011) Weakly-supervised joint sentiment-topic detection from text. IEEE Trans Knowl Data Eng (TKDE) 24(6):1134–1145

    Article  Google Scholar 

  • Liu Q, Liu B, Zhang Y, Kim DS, Gao Z (2016) Improving opinion aspect extraction using semantic similarity and aspect associations. In: Proceedings of the thirtieth AAAI conference on artificial intelligence. AAAI Press, pp 2986–2992

    Google Scholar 

  • Matsumoto S, Takamura H, Okumura M (2005) Sentiment classification using word sub-sequences and dependency sub-trees. In: Proceedings of the Pacific-Asia conference on knowledge discovery and data mining (PAKDD). Springer, Hanoi, pp 301–310

    Google Scholar 

  • McDonald R, Hannan K, Neylon T, Wells M, Reynar J (2007) Structured models for fine-to-coarse sentiment analysis. In: Proceedings of the annual meeting of the Association of Computational Linguistics (ACL), Prague, pp 432–439

    Google Scholar 

  • Moe WW, Schweidel DA (2012) Online product opinions: incidence, evaluation, and evolution. Mark Sci 31(3):372–386

    Article  Google Scholar 

  • Moreno MA, Jelenchick LA, Egan KG, Cox E, Young H, Gannon KE, Becker T (2011) Feeling bad on facebook: depression disclosures by college students on a social networking site. Depress Anxiety 28(6):447–455

    Article  Google Scholar 

  • Nguyen TH, Shirai K, Velcin J (2015) Sentiment analysis on social media for stock movement prediction. Expert Syst Appl 42(24):9603–9611

    Article  Google Scholar 

  • Pak A, Paroubek P (2010) Twitter as a corpus for sentiment analysis and opinion mining. In: Proceedings of LREc, vol 10

    Google Scholar 

  • Pang B, Lee L (2004) A sentimental education: sentiment analysis using subjectivity summarization based on minimum cuts. In: Proceedings of the 42nd annual meeting on Association for Computational Linguistics. Association for Computational Linguistics, p 271

    Google Scholar 

  • Pang B, Lee L, Vaithyanathan S (2002) Thumbs up?: sentiment classification using machine learning techniques. In: Proceedings of the ACL-02 conference on empirical methods in natural language processing, vol 10. Association for Computational Linguistics, pp 79–86

    Google Scholar 

  • Park S, Lee SW, Kwak J, Cha M, Jeong B (2013) Activities on facebook reveal the depressive state of users. J Med Internet Res 15(10):e217

    Article  Google Scholar 

  • Qiu L, Zhang W, Hu C, Zhao K (2009) SELC: a self-supervised model for sentiment classification. In: Proceeding of the 18th ACM conference on information and knowledge management (CIKM), Hong Kong, pp 929–936

    Google Scholar 

  • Read J, Carroll J (2009) Weakly supervised techniques for domain-independent sentiment classification. In: Proceeding of the 1st international CIKM workshop on topic-sentiment analysis for mass opinion, Hong Kong, pp 45–52

    Google Scholar 

  • Ruder TD, Hatch GM, Ampanozi G, Thali MJ, Fischer N (2011) Suicide announcement on facebook. Crisis 32(5):280–282

    Article  Google Scholar 

  • Sarner A, Thompson E, Drakos N, Fletcher C, Mann J, Maoz M (2011) Magic quadrant for social crm. Gartner, Stamford

    Google Scholar 

  • Si J, Mukherjee A, Liu B, Li Q, Li H, Deng X (2013) Exploiting topic based twitter sentiment for stock prediction. ACL 51(2):24–29

    Google Scholar 

  • Si J, Mukherjee A, Liu B, Pan SJ, Li Q, Li H (2014) Exploiting social relations and sentiment for stock prediction. In: Proccedings of EMNLP, vol 14, pp 1139–1145

    Google Scholar 

  • Speriosu M, Sudan N, Upadhyay S, Baldridge J (2011) Twitter polarity classification with label propagation over lexical links and the follower graph. In: Proceedings of the first workshop on unsupervised learning in NLP. Association for Computational Linguistics, Edinburgh, pp 53–63

    Google Scholar 

  • Tan C, Lee L, Tang J, Jiang L, Zhou M, Li P (2011) User-level sentiment analysis incorporating social networks. In: Proceedings of the 17th ACM SIGKDD international conference on knowledge discovery and data mining, San Diego, 21–24 Aug 2011, pp 1397–1405

    Google Scholar 

  • Thom J, Millen DR (2012) Stuff ibmers say: Microblogs as an expression of organizational culture. In: ICWSM

    Google Scholar 

  • Turney PD (2002) Thumbs up or thumbs down?: semantic orientation applied to unsupervised classification of reviews. In: Proceedings of the 40th annual meeting on association for computational linguistics. Association for Computational Linguistics, Philadelphia, pp 417–424

    Google Scholar 

  • Turney PD, Littman ML (2002) Unsupervised learning of semantic orientation from a hundred-billion-word corpus. Technical Report EGB-1094, National Research Council Canada

    Google Scholar 

  • Uhl MW (2014) Reuters sentiment and stock returns. J Behav Financ 15(4):287–298

    Article  Google Scholar 

  • Wan S, Paris C (2014) Improving government services with social media feedback. In: Proceedings of the 19th international conference on intelligent user interfaces. ACM, Haifa, pp 27–36

    Chapter  Google Scholar 

  • Whitelaw C, Garg N, Argamon S (2005) Using appraisal groups for sentiment analysis. In: Proceedings of the ACM international conference on information and knowledge management (CIKM), Bremen, pp 625–631. doi: 10.1145/1099554.1099714

  • Yellowlees PM, Cook JN (2006) Education about hallucinations using an internet virtual reality system: a qualitative survey. Acad Psychiatry 30(6):534–539

    Article  Google Scholar 

  • Zagibalov T, Carroll J (2008a) Automatic seed word selection for unsupervised sentiment classification of Chinese text. In: Proceedings of the 22nd international conference on computational linguistics (COLING), Manchester, pp 1073–1080

    Google Scholar 

  • Zagibalov T, Carroll J (2008b) Unsupervised classification of sentiment and objectivity in chinese text. In: Proceedings of the third international joint conference on natural language processing, Hyderabad, pp 304–311

    Google Scholar 

  • Zaidan O, Eisner J, Piatko C (2007) Using annotator rationales to improve machine learning for text categorization. In: Proceedings of NAACL-HLT, Rochester, pp 260–267

    Google Scholar 

Download references

Acknowledgments

This work is supported by the awards made by the UK Engineering and Physical Sciences Research Council (Grant number: EP/P005810/1) and the UK Economic & Social Research Council (Grant number: ES/P011004/1).

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Noor Fazilla Abd Yusof .

Editor information

Editors and Affiliations

Section Editor information

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer Science+Business Media LLC

About this entry

Cite this entry

Yusof, N.F.A., Lin, C., He, Y. (2017). Sentiment Analysis in Social Media. In: Alhajj, R., Rokne, J. (eds) Encyclopedia of Social Network Analysis and Mining. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-7163-9_120-1

Download citation

  • DOI: https://doi.org/10.1007/978-1-4614-7163-9_120-1

  • Received:

  • Accepted:

  • Published:

  • Publisher Name: Springer, New York, NY

  • Print ISBN: 978-1-4614-7163-9

  • Online ISBN: 978-1-4614-7163-9

  • eBook Packages: Springer Reference Computer SciencesReference Module Computer Science and Engineering

Publish with us

Policies and ethics