Encyclopedia of Behavioral Medicine

Living Edition
| Editors: Marc Gellman

Scenario Based Design

  • Colleen Stiles-ShieldsEmail author
Living reference work entry
DOI: https://doi.org/10.1007/978-1-4614-6439-6_101954-1



Scenario-based design is a validated and user-centered design approach, used early in the design process of a technology or product, which relies upon “scenarios” or stories to capture the elements of interaction between a person and a future product.


Scenario-based design (SBD) refers to a family of validated user-centered design approaches that use “scenarios,” or stories, to inform the design of a technology or product. These scenarios are narratives, which may be in the form of text, storyboards, videos, etc. The scenarios are created and utilized to concretely define a user’s experience of an interaction with a technology, what happens during that interaction, and how it happens. Indeed, given that scenarios are like stories, they have characters, character goals and actions, and a plot within a larger setting. Through the use of scenarios, the use of the product becomes...

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References and Further Reading

  1. Blythe, M. A., & Wright, P. C. (2006). Pastiche scenarios: Fiction as a resource for user centred design. Interacting with Computers, 18(5), 1139–1164.  https://doi.org/10.1016/j.intcom.2006.02.001.CrossRefGoogle Scholar
  2. Bødker, S. (2000). Scenarios in user-centred design—Setting the stage for reflection and action. Interacting with Computers, 13(1), 61–75.  https://doi.org/10.1016/S0953-5438(00)00024-2.CrossRefGoogle Scholar
  3. Carroll, J. M. (1985). Scenario-based design: Envisioning work and technology in system development. New York: Wiley.Google Scholar
  4. Carroll, J. M. (2000). Five reasons for scenario-based design. Interacting with Computers, 13(1), 43–60.  https://doi.org/10.1016/S0953-5438(00)00023-0.CrossRefGoogle Scholar
  5. Mohr, D. C., Tomasino, K. N., Lattie, E. G., Palac, H. L., Kwasny, M. J., Weingardt, K., et al. (2017). IntelliCare: An eclectic, skills-based app suite for the treatment of depression and anxiety. Journal of Medical Internet Research, 19(1).  https://doi.org/10.2196/jmir.6645.
  6. Orlowski, S. K., Lawn, S., Venning, A., Winsall, M., Jones, G. M., Wyld, K., et al. (2015). Participatory research as one piece of the puzzle: A systematic review of consumer involvement in design of technology-based youth mental health and well-being interventions. JMIR Human Factors, 2(2).  https://doi.org/10.2196/humanfactors.4361.
  7. Rosson, M. B., & Carroll, J. M. (2002). Usability engineering: Scenario-based development of human-computer interaction. San Francisco: Morgan Kaufmann.Google Scholar
  8. Russ, A. L., Zillich, A. J., Melton, B. L., Russell, S. A., Chen, S., Spina, J. R., et al. (2014). Applying human factors principles to alert design increases efficiency and reduces prescribing errors in a scenario-based simulation. Journal of the American Medical Informatics Association, 21(e2), e287–e296.  https://doi.org/10.1136/amiajnl-2013-002045.CrossRefPubMedPubMedCentralGoogle Scholar
  9. Schueller, S. M., Begale, M., Penedo, F. J., & Mohr, D. C. (2014). Purple: A modular system for developing and deploying behavioral intervention technologies. Journal of Medical Internet Research, 16(7).  https://doi.org/10.2196/jmir.3376.
  10. Stiles-Shields, C., Montague, E., & Mohr, D. C. (2016). The use of scenario-based design for the development of behavioral intervention technologies. International Society for Research on Internet Interventions (ISRII) 8th scientific meeting, Washington, DC.Google Scholar
  11. Tullis, T., & Albert, B. (2008). Measuring the user experience: Collecting, analyzing, and presenting usability metrics. Burlington: Morgan Kaufmann Publishers.Google Scholar

Copyright information

© Springer Science+Business Media LLC 2018

Authors and Affiliations

  1. 1.Loyola UniversityChicagoUSA

Section editors and affiliations

  • Emily Lattie
    • 1
  1. 1.Dept. of Preventive MedicineNorthwestern UniversityChicagoUSA