Synonyms
Glossary
- SNA:
-
Social network analysis
- Q&A:
-
Question & Answer
Definition
The shift towards the Web 2.0 allows people to write blogs about their activities, share knowledge in forums, write Wiki pages, and utilize social services to stay in touch with other people. Crowdsourcing refers to a new Web-based collaboration model where tasks are outsourced to an anonymous workforce. The notion of crowdsourcing was coined by Franklin et al. (2011) as “the act of taking a job traditionally performed by a designated agent and outsourcing it to an undefined, generally large group of people in the form of an open call.”
Introduction
Collaborations have been traditionally performed within organizations using company internal platforms and tools. This rigid collaboration model has changed in recent years. People are no longer bound to company internal tools and static processes. People can use Web-based platforms to...
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Schall, D., Skopik, F. (2014). Collective Intelligence for Crowdsourcing and Community Q&A. In: Alhajj, R., Rokne, J. (eds) Encyclopedia of Social Network Analysis and Mining. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-6170-8_174
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DOI: https://doi.org/10.1007/978-1-4614-6170-8_174
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