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Complex Problem Solving

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Synonyms

Dealing with uncertainty; Dynamic decision making; Problem solving in dynamic microworlds

Definition

Complex problem solving takes place for reducing the barrier between a given start state and an intended goal state with the help of cognitive activities and behavior. Start state, intended goal state, and barriers prove complexity, change dynamically over time, and can be partially intransparent. In contrast to solving simple problems, with complex problems at the beginning of a problem solution the exact features of the start state, of the intended goal state, and of the barriers are unknown. Complex problem solving expects the efficient interaction between the problem-solving person and situational conditions that depend on the task. It demands the use of cognitive, emotional, and social resources as well as knowledge (see Frensch and Funke 1995).

Theoretical Background

Since 1975 there has been started a new movement in the psychology of thinking that is engaged in complex...

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References

  • Brehmer, B., & Dörner, D. (1993). Experiments with computer-simulated microworlds: Escaping both the narrow straits of the laboratory and the deep blue sea of the field study. Computers in Human Behavior, 9, 171–184.

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  • Dörner, D. (1997). The logic of failure. Recognizing and avoiding error in complex situations. New York: Basic Books.

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  • Frensch, P. A., & Funke, J. (Eds.). (1995). Complex problem solving: The European perspective. Hillsdale: Lawrence Erlbaum Associates.

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  • Funke, J. (2003). Problemlösendes Denken. Stuttgart: Kohlhammer.

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  • Osman, M. (2010). Controlling uncertainty: A review of human behavior in complex dynamic environments. Psychological Bulletin, 136, 65–86.

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  • Wenke, D., Frensch, P. A., & Funke, J. (2005). Complex problem solving and intelligence: Empirical relation and causal direction. In R. J. Sternberg & J. E. Pretz (Eds.), Cognition and intelligence: Identifying the mechanisms of the mind (pp. 160–187). New York: Cambridge University Press.

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Correspondence to Joachim Funke .

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© 2012 Springer Science+Business Media, LLC

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Funke, J. (2012). Complex Problem Solving. In: Seel, N.M. (eds) Encyclopedia of the Sciences of Learning. Springer, Boston, MA. https://doi.org/10.1007/978-1-4419-1428-6_685

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