Synonyms
Definition
Communication apprehension is an emotional state expressed as an anxiety experienced by an individual in relation to anticipated or actual communication with another person or persons (McCroskey 1977). The impact varies from person to person but, for many of those affected, communication apprehension tends to be associated with certain circumstances or contexts such as interpersonal communication, public speaking, and participating in meetings and group presentations.
Theoretical Background
Communication apprehension is linked to communication avoidance and has been the focus of research for more than 40 years. The phenomenon was originally defined by McCroskey (1970) as an anxiety related to oral communication. The focus and meaning of communication apprehension has since evolved to represent an anxiety experienced by an individual in relation to anticipated or actual communication with another person or persons...
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Boellstorff, T. (2008). Coming of age in second life: An anthropologist explores the virtually human. Princeton, NJ: Princeton University Press.
Campbell, J. (2006). Media richness, communication apprehension and participation in group videoconferencing. Journal of Information, Information Technology, and Organizations, 1, 87–96.
Campbell, J., Fletcher, G., & Greenhill, A. (2009). Conflict and identity shape shifting in an online financial community. Information Systems Journal, 19, 461–478.
Cox, R., Crowther, P., & Campbell, J. (2009). Turing, androids, and a travel holiday: A futuristic view of synthetic worlds. In C. A. P. Smith, K. W. Kisiel, & J. G. Morrison (Eds.), Working through synthetic worlds (pp. 329–345). Burlington, VT: Ashgate Publishing Group.
MacIntyre, P. D. (1994). Variables underlying willingness to communicate: A causal analysis. Communication Research Reports, 11, 135–142.
McCroskey, J. C. (1970). Measures of communication-bound anxiety. Speech Monographs, 37, 269–277.
McCroskey, J. C. (1977). Oral communication apprehension: A summary of recent theory and research. Human Communication Research, 4, 78–96.
McCroskey, J. C. (1982). An introduction to rhetorical communication (4th ed.). Englewood Cliffs, NJ: Prentice-Hall.
McCroskey, J. C. (1984). The communication apprehension perspective. In J. C. McCroskey & J. A. Daly (Eds.), Avoiding communication: Shyness, reticence, and communication apprehension (pp. 13–38). London: Sage.
McCroskey, J. C., & Richmond, V. P. (1987). Willingness to communicate. In J. C. McCroskey & J. A. Daly (Eds.), Personality and interpersonal communication (pp. 129–156). London: Sage.
Nomura, T., Kanda, T., Suzki, T., & Kato, K. (2008). Prediction of human behaviour in human-robot interaction using psychological scales for anxiety and negative attitudes toward robots. IEEE Transactions on Robotics, 24, 442–451.
Richmond, V. P., & McCroskey, J. C. (1998). Communication apprehension, avoidance and effectiveness (5th ed.). Needham Heights, MA: Allyn & Bacon.
Richmond, V. P., & Roach, K. D. (1992). Power in the classroom: Seminal studies. In V. P. Richmond & J. C. McCroskey (Eds.), Power in the classroom: Communication, control, and concern (pp. 47–65). Mahwah, NJ: Erlbaum.
Scott, C. R., & Timmerman, C. E. (2005). Relating computer, communication, and computer-mediated communication apprehensions to new communication technology use in the workplace. Communication Research, 32, 683–725.
Wrench, J. S., Corrigan, M. W., McCroskey, J. C., & Punyanunt-Carter, N. M. (2006). Fundamentalism and intercultural communication: The relationships among ethnocentrism, intercultural communication apprehension, religious fundamentalism, homonegativity, and tolerance for religious disagreements. Journal of Intercultural Communication Research, 35, 23–44.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer Science+Business Media, LLC
About this entry
Cite this entry
Campbell, J. (2012). Apprehension and Communication. In: Seel, N.M. (eds) Encyclopedia of the Sciences of Learning. Springer, Boston, MA. https://doi.org/10.1007/978-1-4419-1428-6_53
Download citation
DOI: https://doi.org/10.1007/978-1-4419-1428-6_53
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4419-1427-9
Online ISBN: 978-1-4419-1428-6
eBook Packages: Humanities, Social Sciences and Law