Skip to main content

Learning from Failure

  • Reference work entry
  • 522 Accesses

Synonyms

Learning from errors; Organizational learning from error; Organizational learning from failure

Definition

Failure is defined as an outcome that deviates from expected and desired results. Learning from failure describes processes and behaviors through which individuals, groups and organizations gain accurate and useful insights from failures and modify future behaviors, processes, or systems accordingly.

Theoretical Background

The ability to learn from experience is crucial to the performance and well-being of individuals, groups, and organizations. However, research has shown that organizational learning from failure is thwarted by defensive interpersonal cognitions and routines (Argyris 1982), as well as by organizational systems and processes that favor continuity and routine over learning (March and Simon 1958). In short, learning from failure is widely acknowledged as a good idea but is not consistently practiced in most organizations (Baumard and Starbuck 2005).

There...

This is a preview of subscription content, access via your institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   3,400.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD   2,999.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  • Argyris, C. (1982). Reasoning, learning, and action. San Francisco: Jossey-Bass.

    Google Scholar 

  • Baum, J. A., & Dahlin, K. B. (2007). Aspiration performance and railroads’ patterns of learning from train wrecks and crashes. Organization Science, 18, 368–385.

    Google Scholar 

  • Baumard, P., & Starbuck, W. H. (2005). Learning from failures: Why it may not happen. Long Range Planning, 38, 281–298.

    Google Scholar 

  • Cannon, M. D., & Edmondson, A. C. (2001). Confronting failure: Antecedents and consequences of shared beliefs about failure in organizational work groups. Journal of Organizational Behavior, 22, 161–177.

    Google Scholar 

  • Cannon, M. D., & Edmondson, A. C. (2005). Failing to learn and learning to fail (intelligently): How great organizations put failure to work to improve and innovate. Long Range Planning, 38(3), 299–319.

    Google Scholar 

  • Carmeli, A., & Gittell, J. H. (2009). High-quality relationships, psychological safety, and learning from failures in work organizations. Journal of Organizational Behavior, 30(6), 709–729.

    Google Scholar 

  • Edmondson, A. (1996). Learning from mistakes is easier said than done: Group and organizational influences on the detection and correction of human error. The Journal of Applied Behavioral Science, 32, 5–32.

    Google Scholar 

  • Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44, 350–383.

    Google Scholar 

  • Ellis, S., Mendel, R., & Nir, M. (2006). Learning from successful and failed experience: The moderating role of kind of after-event review. The Journal of Applied Psychology, 91, 669–680.

    Google Scholar 

  • Madsen, P. M., & Desai, V. (2010). Failing to learn? The effects of failure and success on organizational learning in the global orbital launch vehicle industry. Academy of Management Journal, 53, 451–476.

    Google Scholar 

  • March, J. G., & Simon, H. A. (1958). Organizations. New York: John Wiley.

    Google Scholar 

  • Tucker, A. L., & Edmondson, A. C. (2003). Why hospitals don’t learn from failures: Organizational and psychological dynamics that inhibit system change. California Management Review, 45(2), 55–72.

    Google Scholar 

  • Valikangas, L., Hoegl, M., & Gibbert, M. (2009). Why learning from failure isn’t easy (and what to do about it): Innovation trauma at Sun Microsystems. European Management Journal, 27, 225–233.

    Google Scholar 

  • Van Dyck, C., Frese, M., Baer, M., & Sonnentag, S. (2005). Organizational error management culture and its impact on performance: A two-study replication. The Journal of Applied Psychology, 90(6), 1228–1240.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Mark D. Cannon .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and Permissions

Copyright information

© 2012 Springer Science+Business Media, LLC

About this entry

Cite this entry

Cannon, M.D., Edmondson, A.C. (2012). Learning from Failure. In: Seel, N.M. (eds) Encyclopedia of the Sciences of Learning. Springer, Boston, MA. https://doi.org/10.1007/978-1-4419-1428-6_1756

Download citation

  • DOI: https://doi.org/10.1007/978-1-4419-1428-6_1756

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-1-4419-1427-9

  • Online ISBN: 978-1-4419-1428-6

  • eBook Packages: Humanities, Social Sciences and Law