Encyclopedia of Big Data Technologies

2019 Edition
| Editors: Sherif Sakr, Albert Y. Zomaya

Decision Discovery in Business Processes

  • Massimiliano de LeoniEmail author
  • Felix MannhardtEmail author
Reference work entry
DOI: https://doi.org/10.1007/978-3-319-77525-8_96

Synonyms

Definitions

In the context of business process analytics, decision discovery is the problem of discovering the set of rules that are de-facto used to make decisions in a business process, by analyzing event logs recording past executions of the process.

Overview

The execution of business processes typically follow some decisions that determine, within the multiple alternative executions, how to carry on executions of the process. These decisions are defined over the characteristics of the single instances (e.g. loan’s amount, applicant’s or patient’s age). This chapter reports on different approaches to discover these decision rules when unknown to process stakeholders. Most of these techniques in fact leverage on machine-learning. A number of successful real-life case-study applications are discussed along with the open-source tools that were used.

Introduction

The main focus of automatic process discovery has traditionally been in the realm of...
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© Springer Nature Switzerland AG 2019

Authors and Affiliations

  1. 1.Eindhoven University of TechnologyEindhovenThe Netherlands
  2. 2.Department of Economics and Technology ManagementSINTEF Technology and SocietyTrondheimNorway