Encyclopedia of Clinical Neuropsychology

2018 Edition
| Editors: Jeffrey S. Kreutzer, John DeLuca, Bruce Caplan


  • Robert L. HeilbronnerEmail author
Reference work entry
DOI: https://doi.org/10.1007/978-3-319-57111-9_1005


Arbitration and mediation are two of the most common methods of alternative dispute resolution (ADR). Mediation is one of the less formal alternatives to litigation that involves an impartial third party or panel (normally one or more licensed attorneys trained in negotiations) that intervenes to promote the resolution of the dispute or grievance. Mediation aims to assist two (or more) disputants in reaching an agreement. Whether an agreement results or not, and whatever the content of that agreement, the parties themselves determine rather than accept something imposed by a third party. The disputes may involve states, organizations, communities, individuals, or other representatives with a vested interest in the outcome. Mediators use appropriate techniques and/or skills to open and/or improve dialogue between disputants, with the goal of helping the parties reach an agreement on the disputed matter. Normally, all parties must view the mediator as impartial. Mediation can...

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© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Chicago Neuropsychology GroupChicagoUSA