Citizen Participation: Rationales and Approaches
Citizen participation is a process by which citizens’ concerns and needs are encompassed in the policy decision-making process of the local authority. The process requires a combination of joined relationships – an activity in which citizens attempt to affect government decisions to improve them, while the local authority activities should match the citizen’s views and needs appropriately.
Citizen participation is generally held to be a good thing in the public administrative decision-making. The focus on citizen participation increased in practice mainly because government officials have assumed more responsibilities in the local governance of the communities and with much less and limited resources. But also they realized the opportunities associated with the process, as it provides valuable insights on the needs, priorities, and information on what it matters to the local community.
Over the past...
- André P, Martin P, Lanmafankpotin G (2012) Citizen participation. In: Côté L, Savard JF (eds) Encyclopedic dictionary of public administration. Retrieved at www.dictionnaire.enap.com
- Creighton JL (2005) The public participation handbook: making better decisions through citizen involvement. Jossey-Bass, San Francisco. Willey ImprintGoogle Scholar
- Denhardt JV, Denhardt RB (2003) The new public service: serving, not steering, London: England, Armonk: New YorkGoogle Scholar
- Denhardt VJ, Denhardt BR (2011) The new public service: serving, not steering. M.E. Sharpe, USAGoogle Scholar
- Dragos D, Neamtu B, Hamlin RE (2008) Good governance – a multifaceted concept. In: Cobarzan B, Dragos D, Neamtu B (ed) Administrative transparency in Romania. An empirical study. Accent, Cluj NapocaGoogle Scholar
- EUPAN (2008) European Primer on Customer Satisfaction Management, Italian version of the document is available on the website of the Department of Public Administration. Retrived at www.qualitapa.gov.it
- Gaventa J, Valderrama C (1999) Participation, citizenship and local governance – background paper for workshop: Strengthening participation in local governance, mimeo, IDS, BrightonGoogle Scholar
- Kettl DF, Fesler JW (2008) The politics of the administrative process, 4th edition. Sage, Washington DCGoogle Scholar
- Langton S (1978) What is citizen participation? In: Langton S (ed) Citizen participation in America. Lexington Books, LexingtonGoogle Scholar
- Organization for Economic Cooperation and Development [OECD] (2001) Citizens as partners – handbook on information, consultation and public participation in policy-making. OECD, ParisGoogle Scholar
- Organization for Economic Cooperation and Development [OECD] (2005a) Engaging citizens in policymaking. OECD, ParisGoogle Scholar
- Organization for Economic Cooperation and Development [OECD] (2005b) Services to citizens. OECD, ParisGoogle Scholar
- Pestoff V, Brandsen T, Verschuere B (2012) New public governance, the third sector, and Co-production, RoutledgeGoogle Scholar
- Peters G, Pierre J (2003) Handbook of public administration. SAGE Publications, LondonGoogle Scholar
- Slay J, Stephens L (2013) Co-production in mental health: a literature review. New Economics Foundation (NEF), LondonGoogle Scholar
- Svara JH, Denhardt J (2010) The connected community: local governments as partners in citizen engagement and community building. Phoenix, AZ: Alliance for InnovationGoogle Scholar
- Thomas JC (1995) Public participation in public decisions: new skills and strategies for public managers. Josey-Bass, San FranciscoGoogle Scholar
- Thomas JC (2012) Citizen, customer, and partner: Engaging the public in public management. Armonk, NY, M.E. SharpeGoogle Scholar