Encyclopedia of Sustainable Management

Living Edition
| Editors: Samuel Idowu, René Schmidpeter, Nicholas Capaldi, Liangrong Zu, Mara Del Baldo, Rute Abreu

CSR Communication

  • Judith Wylie
  • Anne Marie WardEmail author
Living reference work entry
DOI: https://doi.org/10.1007/978-3-030-02006-4_59-1


CSR and sustainability; CSR accountability


Corporate social responsibility (CSR) is the “integration of an enterprise’s social, environmental, ethical and philanthropic responsibilities toward society into its operations, processes and core business strategy in cooperation with relevant stakeholders” (Rasche et al. 2017). Ethical considerations have risen along with a set of contingent social responsibilities that corporations are now asked to fulfill by society in order for corporations to be deemed sustainable. A key aspect of CSR is therefore accountability and how these activities are communicated to stakeholders. Indeed 93% of the world’s largest 250 corporations currently report on their sustainability performance (KPMG 2017). This information could be provided by annual reports, stand-alone reports, socially orientated advertising, CSR websites, or even social media campaigns. This entry focuses on the key trends in CSR reporting, starting with...

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Copyright information

© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Ulster Business SchoolUlster UniversityNewtownabbeyNorthern Ireland
  2. 2.Ulster Business SchoolUlster UniversityNewtownabbeyNorthern Ireland

Section editors and affiliations

  • Carmela Gulluscio
    • 1
  1. 1.Unitelma Sapienza UniversityRomeItaly